Top 2007 AAA Jobs | SimplyHired

Contact Center (Customer Service) Representative
AAA Hoosier Motor Club —Indianapolis, IN
- Call employer
- High school diploma or GED
- Entry level
- Health savings account
- Paid holidays
Quick Apply
11d
Senior Structural Steel Estimator
AAA Steel Fabricators —Deerfield Beach, FL
- $85,000 - $95,000 a year
- Full-time
- Office
- Supervising experience
- Team management
- Paid time off
Quick Apply
2d
Linehaul CDL A Truck Driver
AAA Cooper Transportation —Reno, NV
- $0.79 per mile
- Background check
- Hazmat Endorsement
- DOT physical examination
- Health savings account
- AD&D insurance
Quick Apply
CDL A Team Driver
AAA Cooper Transportation —Sioux Falls, SD
- $0.90 per mile
- Urgently hiring
- Hazmat Endorsement
- DOT physical examination
- English
- Health savings account
- AD&D insurance
Quick Apply
CDL A Team Driver
AAA Cooper Transportation —Kansas City, MO
- $0.90 per mile
- Urgently hiring
- Hazmat Endorsement
- DOT physical examination
- English
- Health savings account
- AD&D insurance
Quick Apply
Plumbing Service Technician
AAA Service Plumbing, Heating, Electric —Golden, CO
- $100,000 - $125,000 a year
- Clean driving record
- Sales
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
CDL A Team Truck Drivers
AAA Cooper Transportation —Birmingham, AL
- $0.90 per mile
- Urgently hiring
- Background check
- Hazmat Endorsement
- No touch freight
- Health savings account
- AD&D insurance
Quick Apply
Licensed Life Insurance Agent
AAA Northeast —Hackensack, NJ
- $22.00 - $24.75 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Residential Sewer Install Lead
AAA Service Plumbing, Heating, Electric —Golden, CO
- From $80,000 a year
- Clean driving record
- Management
- Construction site
- Paid holidays
- Health insurance
Quick Apply
AAA Insurance Sales Agent
AAA Central Penn —Harrisburg, PA
- From $100,000 a year
- Full-time
- Mid-level
- Paid training
- Health savings account
Quick Apply
8d
Flooring Sales Representative
AAA Restoration —Murray, UT
- $50,000 - $60,000 a year
- Full-time
- Clean driving record
- Construction site
- Mid-level
- Paid holidays
- Paid time off
Quick Apply
Linehaul CDL A Truck Driver
AAA Cooper Transportation —Cedar Rapids, IA
- $0.82 per mile
- Urgently hiring
- Background check
- Hazmat Endorsement
- DOT physical examination
- Health savings account
- AD&D insurance
Quick Apply
Linehaul CDL A Truck Driver
AAA Cooper Transportation —Oshkosh, WI
- $0.82 per mile
- Urgently hiring
- Background check
- Hazmat Endorsement
- DOT physical examination
- Health savings account
- AD&D insurance
Quick Apply
Teams CDL A Truck Driver
AAA Cooper Transportation —Chicago, IL
- $0.90 per mile
- Urgently hiring
- Background check
- Hazmat Endorsement
- No touch freight
- Health savings account
- AD&D insurance
Quick Apply
Automotive Technician C
AAA The Auto Club Group —Matthews, NC
- $17 - $25 an hour
- Full-time
- Background check
- High school diploma or GED
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
9d
Automotive Technician (General Service, C, B & A Levels)
AAA The Auto Club Group —Mount Pleasant, SC
- $35,000 - $140,000 a year
- Full-time
- Background check
- Customer service
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Teams Linehaul CDL A Truck Driver
AAA Cooper Transportation —Salt Lake City, UT
- $0.90 per mile
- Urgently hiring
- Hazmat Endorsement
- DOT physical examination
- English
- Health savings account
- AD&D insurance
Quick Apply
CDL A Truck Driver - Teams
AAA Cooper Transportation —Los Angeles, CA
- $0.90 per mile
- Background check
- Clean driving record
- Hazmat Endorsement
- Health savings account
- AD&D insurance
Quick Apply
4d
Senior Estimator
AAA Paving Since 1964 —Houston, TX
- $121,963.64 - $130,238.44 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Paid time off
- 401(k) matching
Quick Apply
Local CDL A Truck Driver
AAA Cooper Transportation —Springfield, IL
- $30.99 - $34.60 an hour
- Urgently hiring
- Background check
- Hazmat Endorsement
- DOT physical examination
- Health savings account
- AD&D insurance
Quick Apply

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Contact Center (Customer Service) Representative

AAA Hoosier Motor Club -
Indianapolis, IN

Quick Apply

Job Details

11 days ago

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

High school diploma or GED

Full Job Description

Requirements:
REMOTE -INDIANAPOLIS: Must reside in Indiana and must be within driving distance from our office at 4031 Industrial Blvd, Indianapolis, IN 46254, as you will be required to attend training and occasional meetings in the office.

Available Shifts:
Sunday-Thursday 10:30am-7pm with Friday/Saturday off

ABOUT AAA HOOSIER MOTOR CLUB:
Since its creation in 1902, AAA has become one of North America’s largest membership organizations. Today, AAA Hoosier provides roadside assistance, travel services, exclusive member discounts and benefits, and trusted financial and insurance services to nearly 400,000 Hoosiers. To learn more about AAA Hoosier offers, visit AAA.com.

Here's What is in it for YOU:

A company culture that provides training and learning opportunities.
A brand that you can be proud to be part of.
A culture that will challenge you to be your best.
Health / Dental / Vision benefits.
Corporate Incentive Plan (CIP)
Paid Time Off.
Paid Holidays.
Company provided LTD & Basic Life Insurance.
Service Anniversary Recognition.
Free AAA Plus Membership.
Generous 401k w/ company match.
Company provided HSA dollars.

Position Summary:
This role is dedicated to ensuring AAA members receive a totally satisfied member experience pertaining to all aspects of their emergency roadside needs. This role interacts with members through inbound and/or outbound contact center responsibilities, ensuring excellent customer experience and driving sales growth. The ideal candidate has the ability to show empathy while being patient, detail oriented while providing service to our members.

Duties and Responsibilities:

Support members through contact center channels while following and upholding all MSCC (Member Services Contact Center) and HMC (Hoosier Motor Club) standards.

Provide accurate information and solutions to enhance customer satisfaction and loyalty.

Identify and resolve customer complaints promptly and effectively, ensuring a positive experience.

Contact members/customers and follow scripts to discuss membership renewal/ salvage, sales opportunities, payments, and other purposes as determined by the management group.

Promote My Pit Crew (MPC) and Hoosier Motor Club (HMC) programs, sales, and benefits through knowledge of Hoosier Motor Club programs. Accept and process business transactions in a proficient manner.

Document all customer interactions in the appropriate system for record-keeping and follow-up purposes.

Maintain up-to-date knowledge of company products, services, and promotions to provide informed responses.

Conduct outbound calls to potential customers to generate leads and schedule appointments.

Present and promote products and services during inbound and outbound calls, achieving set sales targets.

Meet or exceed daily and monthly performance goals, including, but not limited to, call volume, conversion rates, and customer satisfaction scores.

Provides and maintains prompt professional service with members and associates to ensure that each member is totally satisfied.

Promote AAA membership and benefits through knowledge of Hoosier Motor Club programs. Accept and process membership applications and renewals in a proficient manner.

Perform other duties as requested by management.

Education and/or Experience Requirements:

Education: High school diploma or GED required.

Experience: Customer service role or experience in Contact Center and/or Outbound Contact Center is preferred.

Connect with AAA Hoosier:

Facebook:

www.facebook.com/aaahoosier

Company Website:

www.hoosier.aaa.com

Quick Apply

Refine Your Search

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Contact Center (Customer Service) Representative

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Licensed Life Insurance Agent

Residential Sewer Install Lead

AAA Insurance Sales Agent

Flooring Sales Representative

Linehaul CDL A Truck Driver

Linehaul CDL A Truck Driver

Teams CDL A Truck Driver

Automotive Technician C

Automotive Technician (General Service, C, B & A Levels)

Teams Linehaul CDL A Truck Driver

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Senior Estimator

Local CDL A Truck Driver

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