Agency Care Specialist
CSI Pharmacy —Remote
- $25 - $35 an hour
- Full-time
- Remote
- Pass drug screening
- Mid-level
- Conflict management
Quick Apply
3d
Trauma Level 2 Registrar: Part-Time
Q-Centrix —Remote
- $27 - $30 an hour
- Part-time
- Remote
- Anatomy knowledge
- Mid-level
- Microsoft Office
- Health insurance
- Flexible schedule
Quick Apply
Technical Support Engineer 2
Enlyte —Remote
- $25.00 - $31.25 an hour
- Full-time
- Remote
- Computer science
- Computer Science
- Research
- Health savings account
- AD&D insurance
Engineer/Analyst
SOUTHEASTERN COMP CONSULTANTS INC —Dahlgren, VA
- Full-time
- Data analysis skills
- High school diploma or GED
- Supervising experience
- Paid holidays
- Health insurance
Clinical Supervisor
Inner Clarity, LLC —Hazlet, NJ
- $80 - $100 an hour
- Part-time
- Hybrid work
- LMFT
- Licensed Clinical Social Worker
- LPC
- Flexible schedule
Quick Apply
Urologist | $100k Bonus | Honolulu, HI
The Queen’s Health Systems —Honolulu, HI
- $580,000 - $633,224 a year
- Full-time
- BC/BE
- Inpatient
- Mid-level
- Relocation assistance
- Health insurance
11d
Echocardiographer
Boulder Community Health —Boulder, CO
- $41.12 - $61.68 an hour
- Full-time
- Mid-level
- Radiology
- Public Health
- Disability insurance
- Health insurance
Quick Apply
Church Administrator
Christ Lutheran Church and School —Norfolk, NE
- $80,000 - $105,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
12d
Residential HVAC Service Technician
Apex Clean Air —Adams County, CO
- $80,000 - $130,000 a year
- Full-time
- Background check
- Clean driving record
- Customer service
- Fuel card
- Health insurance
Quick Apply
ABA Instructor (ABAI)
Community Autism Services —Claremont, NH
- $45,000 - $52,000 a year
- Full-time
- School experience
- Classroom
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Clinical Manager
ADDICTION AND MENTAL HEALTH SERVICES, LLC —Tallahassee, FL
- Full-time
- Licensed Clinical Social Worker
- Analysis skills
- Senior level
- Loan repayment program
- Health insurance
HVAC Quality Assurance Technician
F.H. Furr —Georgetown, DE
- $52,000 - $84,000 a year
- Full-time
- Background check
- Clean driving record
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Registered Nurse (RN) - Web Comprehensive Care Center
Denver Health —Denver, CO
- $35.55 - $55.09 an hour
- Full-time
- Nursing
- RN License
- BLS Certification
- Paid parental leave
- Paid holidays
School-based Board Certified Behavior Analyst / BCBA - Chester County
CCRES, Educational & Behavioral Health Services —Downingtown, PA
- $75 - $79 an hour
- Contract
- Current TB test
- Writing skills
- Mid-level
Quick Apply
12d
Mental Health Provider
Voces Latinas Corp. —Jackson Heights, NY
- $75,000 - $80,000 a year
- Full-time
- Background check
- Spanish
- 5 years
- Disability insurance
- Health insurance
Quick Apply
Case Aide
UNITED ACTIVITIES UNLIMITED —Staten Island, NY
- $19 an hour
- Part-time
- Bilingual
- Microsoft Excel
- Office
5d
RN CVOR
Lexington Health —West Columbia, SC
- Full-time
- Background check
- Nursing
- Surgery
- 403(b) matching
- Health savings account
Quick Apply
Clinical Pharmacy Specialist - Emergency Department
Nemours —Wilmington, DE
- Full-time
- PALS Certification
- 5 years
- BLS Certification
21h
Full-Time Forensic Mental Health Clinician
Adolescent Consultation Services —Framingham, MA
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Spanish
- Writing skills
- English
- Continuing education credits
- 403(b) matching
Quick Apply
Breast Radiologist
Mount Sinai Health System —Elmhurst, NY
- $520,000 a year
- Full-time
- Hybrid work
- Medicine
- Doctoral degree
- Mid-level
- Health insurance
- Dental insurance
Quick Apply

I want to receive the latest job alert for ACS

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Agency Care Specialist

CSI Pharmacy -
Remote

Quick Apply

Job Details

Full-time
$25 - $35 an hour
3 days ago

Qualifications

Customer communication
Customer relationship building
Client retention

Full Job Description

At CSI Pharmacy (CSI), we are on a mission to provide specialty pharmacy services to patients with chronic and rare illnesses in need of complex care. Committed to improving the health and livelihood of our patients, our Home Infusion RN will partner with our extraordinary team of pharmacists, clinicians, and business professionals to bring the highest quality treatments, care, and comfort to the patients we serve.

CSI is a rapidly growing national specialty pharmacy. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission.

Summary

The Agency Care Specialist (ACS) supports the mission of the Agency Operations and Partnership Team (AOPT) by advancing high-quality, patient-centered care through a blend of clinical and administrative coordination. This role serves as a vital clinical liaison between patients, agency nurses, the Clinical Nurse Supervisor, and the Agency Intake Liaison. The ACS ensures seamless communication, timely scheduling, and accurate documentation to uphold operational excellence and patient satisfaction across CSI Pharmacy’s infusion network

Pay Range: $25 - $35/hr (DOE)

Schedule: (Virtual) Monday - Friday, 8:30am - 5:00pm PST

Location: This position is fully remote; however, it is required to work the above schedule in PST specifically

Essential Duties and Responsibilities

include the following. Other duties may be assigned as necessary.

Serve as a point of contact for patients and agency nurses, responding promptly to inquiries and coordinating care needs.

Collaborate closely with the Clinical Nurse Supervisor and Agency Intake Liaison to support onboarding, compliance tracking, and agency service coordination.

Accurately process patient orders, clinical documentation, and prescription labels, ensuring timely and organized recordkeeping.

Escalate clinical concerns or changes in patient condition to the Clinical Nurse Supervisor or appropriate team member.

Coordinate nursing schedules and verify patient information in collaboration with pharmacy and nursing teams.

Maintain accurate documentation of all patient interactions, including urgent requests, complaints, and service issues.

Identify and report compliance issues, scheduling conflicts, and patient-reported concerns to the Clinical Nurse Supervisor for appropriate follow-up.

Support administrative tasks such as scanning, organizing records, and preparing scheduling materials.

Participate in special assignments, including contacting agencies for missing documentation or lab due dates.

Uphold professional conduct and represent the organization positively in all interactions.

Adhere to all company policies, procedures, and compliance standards.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Provide the highest level of professionalism, responsiveness, and communication to build and maintain the maximum customer base possible.

Adheres to the company’s compliance requirements as stated in the policy and procedure manual and all other related policies.

Excellent organizational skills and attention to detail.

Must possess the ability to multi-task and frequently change direction.

COMPETENCIES

Analytical - Uses intuition and experience to complement data.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Technical Skills - Strives to continuously build knowledge and skills, Shares expertise with others.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.

Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.

Written Communication - Writes clearly and informatively; Able to read and interpret written information.

Teamwork - Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit.

Business Acumen - Conserves organizational resources.

Diversity - Demonstrates knowledge of EEOC policy; Shows respect and sensitivity for cultural differences; Supports affirmative action and respects diversity.

Ethics - Treats people with respect; Works with integrity and ethically; Upholds organizational values.

Organizational Support - Follows policies and procedures; Supports affirmative action and respects diversity.

Planning/Organizing - Uses time efficiently.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration, regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Monitors own work to ensure quality.

Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.

Adaptability - Able to handle frequent changes, delays, or unexpected events.

Attendance/Punctuality - Is consistently at work and on time.

Dependability - Follows instructions and responds to management's directions.

Initiative - Asks for and offers help when needed

Education and/or Experience

Minimum two years medical or pharmacy experience or equivalent experience.

At least 1 year of customer service experience

NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.

By supplying your phone number, you agree to receive communication via phone or text.

By submitting your application, you are confirming that you are legally authorized to work in the United States.

JR# JR257043

Quick Apply

Refine Your Search

ACS jobs

Agency Care Specialist

Trauma Level 2 Registrar: Part-Time

Technical Support Engineer 2

Engineer/Analyst

Clinical Supervisor

Urologist | $100k Bonus | Honolulu, HI

Echocardiographer

Church Administrator

Residential HVAC Service Technician

ABA Instructor (ABAI)

Clinical Manager

HVAC Quality Assurance Technician

Registered Nurse (RN) - Web Comprehensive Care Center

School-based Board Certified Behavior Analyst / BCBA - Chester County

Mental Health Provider

Case Aide

RN CVOR

Clinical Pharmacy Specialist - Emergency Department

Full-Time Forensic Mental Health Clinician

Breast Radiologist

I want to receive the latest job alert for ACS

Related Searches

Explore jobs in more locations

Summary

Essential Duties and Responsibilities

Qualification Requirements

COMPETENCIES

Education and/or Experience

Job Seeker Tools

Employer Tools

Browse

Stay Connected