Top 7 ATSI Group Jobs

Call Center Representative
Cook Children's Health Care System —Fort Worth, TX
- Overtime
- Spanish
- Computer literacy
- Writing skills
Quick Apply
Tutor-ATSI (during school), Pumpkin Center Intermediate School
Lincoln County Schools —Lincolnton, NC
- $15 - $18 an hour
- Part-time
- Background check
- Classroom
- Current TB test
Program Support Specialist (Secret Clearance Required)
American Technology Solutions International Corp. (ATSI) —Crane, IN
- Full-time
- Microsoft Outlook
- Mid-level
- Administrative experience
- AD&D insurance
- Paid holidays
Reading Intervention Paraprofessional
Trotwood-Madison City School District —Trotwood, OH
- $40,286 - $50,712 a year
- Full-time
- In-person
- Associate's degree
- Communication skills
- Health savings account
- Dental insurance
Quick Apply
7d
Director of Federal Programs
Hamilton County Department Of Education —Chattanooga, TN
- Full-time
- School experience
- 5 years
- Basic math
School Performance Supports Specialist Full-time Limited Term (Ending June 2027)
Washoe County School District —Washoe County, NV
- Full-time
- School experience
- Classroom
- 5 years
- Paid holidays
- Health insurance
Junior High Instructional Coach (Math and Literacy)
Southern Ohio ESC —Mowrystown, OH
- Full-time
- School experience
- Classroom
- Teaching Certification

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Call Center Representative

Cook Children's Health Care System -
Fort Worth, TX

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Job Details

Full-time

Qualifications

Phone communication
Client inquiry handling
English
High school diploma or GED
Technical Proficiency

Full Job Description

The Call Center Representative (CSR) is responsible for providing information both verbally and in writing that is accurate and professional to clinicians, staff, patients, their family and the general public on behalf of various hospital departments and physician offices in a 24x7 environment. Communication may include telephone, e-mail, chat, and/or other methods. Representative may be responsible for monitoring life safety equipment and alarms - and responding via the appropriate protocol (e.g. overhead paging, alpha/numeric paging, telephone call, etc.). Representative must be computer literate with the ability to multitask and learn multiple software applications. Collaboration with IT groups and hospital departments is critical for success in this position.
Schedule:

Sun

Mon

Tue

Wed

Thur

Fri

Sat

1:30P-10:00

12:30P-10:00P

12:30P-9:00P

OFF

12:30P-9:00P

OFF

Qualifications:

High School diploma or GED required.
One-two years of previous Call Center experience required.
Preferred experience includes Bilingual (English/Spanish) and prior Level I Help Desk experience along with troubleshooting and probing skills.
Excellent communication skills required with a strong command of the English language (bilingual preferred).
Outstanding listening and problem-solving abilities.
Must be able to multi-task under stress.
Must have above average problem resolution and follow-up skills.
A certain degree of creativity and latitude required while resolving unusual or adverse situations and dealing with difficult customers with diplomacy and understanding, making sound decisions based on available facts.
Ability to effectively deal with stress, work varying shifts, holidays, week-ends and overtime as required in a 24x7 working environment.
Must be able to type a minimum of 30 WPM.
Must be able to effectively work with technology (PC / Laptop / Scripting System / etc.) and have a demonstrable ability to use technology.
Experience working in a Healthcare environment is preferred.
Prefer A+, ITIL, STI, CIAC, ATSI or comparable.

Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.
XJ6

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Refine Your Search

ATSI Group jobs

Call Center Representative

Tutor-ATSI (during school), Pumpkin Center Intermediate School

Program Support Specialist (Secret Clearance Required)

Reading Intervention Paraprofessional

Director of Federal Programs

School Performance Supports Specialist Full-time Limited Term (Ending June 2027)

Junior High Instructional Coach (Math and Literacy)

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