Top 70860 Account Resolution Jobs

Account Resolution Specialist
GreatAmerica Financial Services —Cedar Rapids, IA
- Full-time
- Hybrid work
- Basic math
- Research
- Mid-level
- Profit sharing
- Health savings account
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TRS Technologies, Inc. —State College, PA
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Lechner & Stauffer, Inc. —Pennsburg, PA
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Nusenda Credit Union —Santa Fe, NM
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Paylocity —Pittsford, NY
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Director of Account Management
Bond OpCo, LLC —Fort Lauderdale, FL
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Financial Service Representative
Heights Finance Corporation —Rhinelander, WI
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- Full-time
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Pure Water Partners LLC —Sandpoint, ID
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Construction CTE Teacher
Career Prep Schools —Toledo, OH
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ANB Bank —Buffalo, WY
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Inland Empire Health Plan —Rancho Cucamonga, CA
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- Full-time
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Account Manager, Custom Packaging
Zenpack —San Jose, CA
- From $70,000 a year
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- English
- Mid-level
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Account Manager-Commercial Lines
Superior Insurance Partners —Mount Sinai, NY
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Old National Bank —Brainerd, MN
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The CCS Companies —Portsmouth, NH
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- Full-time
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TargetPath, LLC —Wilsonville, OR
- Full-time
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- 5 years
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Account Resolution Specialist

GreatAmerica Financial Services -
Cedar Rapids, IA

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Job Details

Full-time

Benefits

Profit sharing
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Gym membership
Life insurance
Paid sick time

Qualifications

Phone communication
Basic math
Research
High school diploma or GED
Office phone management

Full Job Description

GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth.

We Are Looking to Add a Key Member to Our Collections Team!

The Portfolio Manager handles outbound and incoming communication related to outstanding delinquent lease payments. Additionally responsible for resolution of account administrative delinquencies for GreatAmerica customers. The Portfolio Manager utilizes initiative to investigate and determine why customers are delinquent on lease agreements as well as carries out responsibilities in the following functional areas: collections, customer service.

The Portfolio Manager works in a cross-functional team; reports to a designated Team Leader; Portfolio Management Functional Leader, and assists other teams and functions with portfolio management issues.

As a Portfolio Manager, you will:

Contact and collect accounts 10-60 days past due to arrange for timely payments
Process phone calls, internal inquiries, meetings, and other requests simultaneously
Process research and correspondence in relation to customer disputes and collection problem inquiries
Work in a team based solution oriented environment that includes customer support - from in-bound calls and outbound calling on both internal and external customers including billing, taxation, insurance, maintenance, contract terms, purchase options and account history
Determine why customers are delinquent- and overcome obstacles to ensure payment
Expectation to work 36 accounts per day
Lives the GFSC principles and is involved in cross functional team efforts/training as required

To be successful in this role you will need:

Education

High school graduate or equivalent

Experience

Desire collection experience in financial services-leasing or equivalent- but not necessary

Other Requirements

Demonstrated ability to perform in a high intensity, customer focused environment
Proven track record of excellent written and verbal communication skills and negotiation skills
Ability to research, analyze and resolve problems
General math and computation skills-oral
People Skills
Ability to follow processes and procedures
Ability to effectively process high volume incoming/outgoing phone calls

Sharing rewards is an integral part of our culture. We believe in the value of hard work and reward our employees beyond the paycheck. Our total rewards package is based on eligibility and includes:

Financial Benefits

Competitive Compensation
Monthly Bonuses for Eligible Employees
401(k) and Company Match
Annual Profit Sharing
Paid Time Off

Health, Wellbeing, and Family Planning Benefits

Paid Vacation - starting at 80 hours annually for employees in their first year of service.
Paid Sick Days - Ten (10) per year with a conversion option for unused time.
Ten (10) Paid Holidays per year
Gym Reimbursement
Health Insurance
Dental Insurance
Vision Insurance
Short-Term and Long Term Disability
Company Paid Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Accounts (HSA)
Employee Assistance Program
Parental Leave

Education and Career Planning Benefits

Tuition Assistance
Networking Opportunities
Leadership Development Opportunities

Perks

Paid Parking
Service Awards
Hybrid work arrangements
Business casual environment
A strong organizational culture focused on our greatest asset: you!

If your experience aligns closely, please apply. We value diverse backgrounds and adding new perspectives. We encourage you to apply if you can make a strong impact in this role at www.greatamerica.com/careers.

Please note, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.

Apply Now

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