Top 4 Alaskan Publications/k Jobs

User Support Specialist
BRS —Rock Island, IL
- Full-time
- 5 years
- Research
- Bachelor's degree
- Profit sharing
- Paid holidays
14d
Administrative Specialist
Rural Alaska Community Action Program —Anchorage, AK
- From $25 an hour
- Full-time
- Background check
- Current TB test
- Research
- Health savings account
- Paid holidays
Quick Apply
15h
Kiosk Clerk
Three Bears Alaska Inc —North Pole, AK
- From $17 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- 21 years or older
- Paid holidays
- Health insurance
Quick Apply

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User Support Specialist

BRS -
Rock Island, IL

Apply Now

Job Details

Full-time
14 days ago

Benefits

Profit sharing
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Research

Full Job Description

We are Vista Innovative Solutions, LLC (VIS), an Alaskan backed government contracting and consulting company supporting several military installations and federal agencies across the nation. VIS is seeking an User Support Specialist to join our team and support a new mission in Rock Island, IL.

What You'll Do:

Technical Review:
Review and provide written response to the customer on proposed hardware, software, and peripherals for compliance with DoD, Army requirements and standards, such as central purchase, standardization, net worthiness, interoperability, minimum specifications, licensing, and maintenance.
Research and Recommendation:
Research software, hardware, peripheral, and multimedia solutions for customers and provide recommendations for Government approval.
Sourcing:
Identify possible purchasing sources and obtain quotes, starting with Army Computer Hardware Enterprise Software and Solutions (CHESS) and proceeding to other sources as needed. Assist customers within ASC by obtaining quotes via CHESS or assisting customers with CHESS
Forms and Publications:
Update and publish forms and publications on SharePoint. Edit new forms and publications to ensure they are formatted and in Compliance. Create new forms using Adobe LiveCycle Designer.
Documentation Creation and Management:
Capture and record customers processes, standard operating procedures (SOPs), and tactics, techniques, and procedures (TTP). Create and publish documentation in a variety of formats such as manuals, formal business process documentation and diagrams, checklists, quick reference guides, frequently asked questions (FAQs) and other job aids.
Data Collection and Reporting:
Assist with collection of data and operational metrics to support customers reporting and taskers.
DISA Enterprise Email Entitlement Management:
Manage membership, email distribution lists as requested by list POCs. Initiate creation and deletion of distribution lists and organizational mailboxes as requested by customers. Initiate provisioning, de-provisioning, and account downgrading during customer in processing and out-processing. Attend DISA’s customer outreach sessions to stay current on changing trends.

What You Bring:

Bachelor’s degree in IM field or equivalent experience 5+ years of work-related experience. CompTIA Security+ certification.

What We Offer:
VIS offers a competitive benefits package to include: paid holidays, paid time off including sick and vacation leave, medical, dental and vision insurance, flexible spending accounts, short and long term disability, company paid life insurance, 401(k) with a company match and discretionary profit sharing and tuition reimbursement

Apply Now

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