Posting Description:
AON is looking for an Innovation Architect – Employee Experience located virtually in the - (East Coast Region)
Role Purpose
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The Innovation Architect is responsible for shaping and validating the next generation of Employee Experience (EX) solutions and service capabilities for Aon’s clients. The role focuses on identifying emerging client needs, conceiving new concepts, and leading proof-of-concept and pilot initiatives that ensure Aon remains ahead of competitors in the EX space. Working closely with the Innovation Leader (when appointed), product owners, client teams, and broader business stakeholders, the Innovation Architect will translate market trends, client challenges, and internal ideas into scalable, differentiated offerings aligned to the needs of both single-country and multi-country clients.
Key Responsibilities
Innovation Strategy & Concept Development
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Translate Aon’s Employee Experience strategy into a pipeline of innovative service concepts and capabilities.
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Identify and define new EX solutions based on client feedback, market trends, competitor analysis, and internal insights.
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Develop clear value propositions, use cases, and business cases for new concepts, with a focus on differentiation and commercial impact.
Proof-of-Concepts, Pilots & Validation
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Design and oversee proof-of-concept (PoC) and pilot initiatives for new service capabilities, including objectives, success criteria, timelines, and governance.
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Partner with client teams to identify appropriate clients for pilots (single-country and multi-country), setting expectations and feedback mechanisms.
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Evaluate pilot outcomes using qualitative and quantitative data; refine concepts into scalable solutions or discontinue with clear rationale.
Product Roadmap & Portfolio Input
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Serve as a key input into the Employee Experience product roadmap, prioritizing concepts based on client demand, strategic fit, feasibility, and ROI.
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Collaborate with product management, technology, and operations to shape requirements, high-level design, and implementation planning for approved concepts.
Client Engagement & Co‑Creation
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Engage directly with strategic clients to explore emerging needs and co-create new concepts and partnership opportunities.
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Support client pitches, proposals, and key pursuits by demonstrating Aon’s innovation agenda and pipeline.
Best Practice & Capability Building
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Define and continuously refine “what good looks like” for innovative EX solution design and delivery.
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Translate lessons from pilots and innovation initiatives into best-practice guidance,
Governance, Risk & Measurement
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Ensure that innovation initiatives are aligned with Aon’s risk, legal, compliance, and data privacy requirements.
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Develop and track targets for innovation efforts (e.g., number of concepts, conversion to roadmap, pilot success rates, revenue/retention impact).
Skills & Experience
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Deep experience in Employee Experience, HR consulting, HR technology, rewards, engagement, or a closely related field.
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Proven track record in designing and/or launching new services, products, or capabilities in a B2B or consulting environment.
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Strong understanding of global and local EX trends and the differing needs of single-country and multi-country clients.
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Experience running or leading pilots/PoCs, including design, execution, measurement, and iteration.
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Demonstrated strength in structured problem solving and strategic thinking.
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Excellent stakeholder management skills with the ability to influence senior leaders and collaborate across functions.
Desirable
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Experience with design thinking, service design, lean experimentation, or agile methodologies.
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Exposure to HR technology platforms, analytics, and digital EX tools.
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Prior experience in a dedicated innovation, strategy, or product role.
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Experience working with global or multi-country clients and navigating local market nuances.
Qualifications
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Bachelor’s degree (or equivalent experience) in Business, HR, Behavioral Science, Design, Strategy, or related field.
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Postgraduate qualification (e.g., MBA, MSc) or professional certification in innovation, product management, or design thinking is a plus.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.
We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at
[email protected] or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.
For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.
Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Pay Transparency Laws:
The salary range for this position intended for U.S. applicants is $90,000K to $115,000K annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location. The salary range reflected is based on a primary work location of [State/Region]. The actual salary may vary for applicants in a different geographic location.
Whether it is bonus/commission eligible
This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.
A summary of all the benefits offered for this position:
Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.
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