Top 3 Apfa Jobs | SimplyHired

Specialist, Inflight Hub Control Center
American Airlines —Charlotte, NC
- Weekends as needed
- Customer service
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
7d
Team Lead, Inflight Performance
American Airlines —Fort Worth, TX
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
7d
Sr Crew Manager, Inflight
American Airlines —Fort Worth, TX
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
- Health insurance
- Dental insurance
6d

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Specialist, Inflight Hub Control Center

American Airlines -
Charlotte, NC

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Job Details

7 days ago

Benefits

Health insurance
Dental insurance
Flexible spending account
Employee assistance program
Vision insurance
Benefits from day one
Pet insurance

Qualifications

Customer service
Triage
Coaching
Operations coordination planning
Mid-level
3 years
Flight tracking
Bachelor's degree
Flight operations
Control room operations
Decision making
Labor contracts
Aviation
Data interpretation
Organizational skills
Data-driven problem-solving

Full Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

The Specialist, Inflight Hub Control Center is part of the Inflight Team within the Customer Experience Division. This role is responsible for representing Inflight in the Hub Control Center, supporting operational reliability metrics, and collaborating with the Hub Control Center, crews, and other departments to drive on-time departures, while working in the hub control center, concourse, gates, or on aircraft as needed.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

Knowledgeable of all Company and departmental policies, procedures, regulations, and the APFA Collective Bargaining Agreement
Collaborate with turn coordinators and Hub Control Center leaders to support the operation
Review flights and checks for potential crew misconnects
Monitor crew assignments to minimize flight delays or interruptions
Assist with requests from other departments, IOS, Scheduling, etc
Provide status of department reliability and communicates irregularities which may impact the daily operation
Coordinates with Crew Scheduling/Tracking for preboarding of flights or re-crewing
Partner with Inflight Operations Support to triage incidents and support the operation
Assist with delay investigations, daily and monthly reports pertaining to operational activities
Support departmental and station goals by reviewing and identifying delay data and trends
Coordinate with other departments to mitigate issues and facilitate on-time departures
Ensure on-time departures are consistently delivered to our customers

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

Bachelor’s degree in related field or equivalent experience/training
3+ years of relevant experience
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Ability to secure appropriate airport authority and/or US Customs security badges
Must pass U.S. Department of Transportation (DOT) mandated drug test
Able to push/pull force of up to 60 pounds
Available to work shifts that include early mornings, late nights, weekends, and holidays. Along with the flexibility of shift changes for operational needs
Successfully perform physical requirements of the job, including emergency evacuation drills

Preferred Qualifications- Education & Prior Job Experience

Current Inflight, Customer Care, Hub Control Center, or other operational experience
An understanding of working with a contract labor group is desirable

Skills, Licenses, & Certifications

Ability to engage, coach, and collaborate with crew members and other departments to achieve an on-time departure.
Ability to make sound decisions in a fast-paced environment in addition to analyzing and making decisions based on data
Ability to effectively coordinate multiple projects at the same time
Excellent interpersonal, planning, and organizational skills

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Apply Now

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Apfa jobs

Specialist, Inflight Hub Control Center

Team Lead, Inflight Performance

Sr Crew Manager, Inflight

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Intro

Why you'll love this job

What you'll do

All you'll need for success

What you'll get

Feel free to be yourself at American

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