Top 160 Arizona State University Jobs

EdPlus Financial Intake Specialist
Arizona State University —Scottsdale, AZ
- $51,500 - $60,200 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Health insurance
6d
Standardized Patients
Arizona State University —Phoenix, AZ
- $25 - $30 an hour
- PRN
- Background check
- Laboratory
- Classroom
- Relocation assistance
Customer Service Specialist - Financial Aid
Arizona State University —Tempe, AZ
- $20.00 - $22.40 an hour
- Overnight shift
- Hybrid work
- Background check
- Mid-level
- Office
- Relocation assistance
Academic Associate
Arizona State University —Tempe, AZ
- $25 - $30 an hour
- Temporary
- Background check
- Anatomy knowledge
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Event Security Officer
Arizona State University —Tempe, AZ
- $20 an hour
- Weekends as needed
- Background check
- High school diploma or GED
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7d
Program Aide
Arizona State University —Tempe, AZ
- $20.48 an hour
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- Microsoft Word
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13d
Faculty Associate
Arizona State University —Tempe, AZ
- Part-time
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- Classroom
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Box Office Specialist
Arizona State University —Tempe, AZ
- $35,619.02 a year
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- Hybrid work
- Background check
- Sales
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- On-the-job training
6d
Coordinator
Arizona State University —Phoenix, AZ
- $51,500 - $58,000 a year
- Weekends as needed
- Background check
- Mid-level
- Residential
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Administrative Assistant
Arizona State University —Phoenix, AZ
- $21.63 - $24.04 an hour
- Full-time
- Background check
- Microsoft Outlook
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6d
Research Technician
Arizona State University —Tempe, AZ
- $24 an hour
- 8 hour shift
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7d
Student Account Representative
Arizona State University —Tempe, AZ
- $20.41 an hour
- Full-time
- Background check
- Microsoft Excel
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Internal Auditor
Arizona State University —Tempe, AZ
- $51,000 - $69,000 a year
- Full-time
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Athletic Certification Coordinator
Arizona State University —Tempe, AZ
- $54,000 - $57,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Wellness program
- Paid holidays
Electrician (Zone B)
Arizona State University —Tempe, AZ
- $25.30 an hour
- Weekends as needed
- Background check
- Clean driving record
- Mid-level
- Wellness program
- Paid parental leave
Materials Handler
Arizona State University —Mesa, AZ
- $20.25 an hour
- Full-time
- Background check
- Heavy lifting
- Customer service
- Relocation assistance
Groundskeeper (Nights) – Tempe campus
Arizona State University —Tempe, AZ
- $20.12 an hour
- Full-time
- Background check
- Clean driving record
- Customer service
- Wellness program
- Paid parental leave
Research Associate
Arizona State University —Phoenix, AZ
- $22 - $27 an hour
- Part-time
- Background check
- Customer service
- Ability to walk for extended periods
- Relocation assistance
- Flexible schedule
2d
Victim-Survivor Advocate
Arizona State University —Tempe, AZ
- $55,000 - $59,500 a year
- Weekends as needed
- Background check
- Management
- Mid-level
- Wellness program
- Paid holidays
14d
Customer Service Specialist - IT Support Technician
Arizona State University —Tempe, AZ
- $20.00 - $22.40 an hour
- Overnight shift
- Hybrid work
- Background check
- Microsoft Outlook
- Mid-level
- Relocation assistance

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EdPlus Financial Intake Specialist

Arizona State University -
Scottsdale, AZ

Apply Now

Job Details

Full-time
$51,500 - $60,200 a year
6 days ago

Benefits

Health insurance

Qualifications

Client relationship management
Email marketing
Email customer support
Financial aid application processing
Mid-level
3 years
Bachelor's degree
Working with students from diverse cultural backgrounds
Working with students
Student support
Video communication
Data verification
Relationship management
Customer issue escalation
CRM system proficiency
Outbound calling
Productivity software
Data collection
Verification (borrower information)
Customer interaction during outreach
Email support
Documentation reviews

Full Job Description

Do you excel at helping students in a fast-paced, high-volume environment? Are you familiar with higher education financial aid policies and procedures? Then keep reading below for this EdPlus Financial Intake Specialist opportunity!

ASU EdPlus is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.

We are seeking a highly motivated, energetic and articulate EdPlus Financial Intake Specialist to join our high-performing team in the Success Coaching Center. Every day you will make a difference in the lives of others by assisting with the completion of necessary financial aid documents to ensure students are eligible for their financial aid certification. You will also perform outreach to students (and where applicable, other institutions) to facilitate collection of documentation to complete files. You will also answer general financial aid questions for students and work to resolve any obstacles to the students’ progress.

Essential Duties:

· Collects and reviews financial aid documents for completeness, accuracy, and consistency of data from FAFSA, federal tax returns, financial aid transcripts, and other verification documents.

· Requests additional information regarding incomplete or inconsistent applications.

· Answers questions, inquiries, or requests of students and staff regarding financial aid eligibility and awards.

· Works as a liaison between staff and students to ensure optimal student experience and processing times.

· Serves as part of a support team for online students.

· Manages outbound call/ text/email campaigns as instructed by Lead to ensure financial aid file completion.

· Proactively partners with FASS team to escalate students requiring tier 2 assistance.

· Follows up on document/student action requests as directed by Lead to ensure accurate, timely receipt of financial aid information

· Assumes or coordinates other duties or projects as assigned or directed.

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications:

· Bachelor’s degree or higher in a related field.

· Experience in providing customer service.

· Experience in supporting students from diverse backgrounds via telephone, email, video and chat.

· Experience using customer relationship management systems.

· Demonstrated ability to multi-task.

· Demonstrated knowledge of financial aid policies and procedures.

· Experience with Microsoft Office applications.

· Experience in a high volume, fast-paced call center environment.

· Demonstrated knowledge of government rules, regulations, guidelines and procedures related to financial aid.

NOTE: Please answer the following questions in your cover letter:

· This role requires frequent outreach to students to resolve issues and support their progress. Provide an example of how you handled a high volume of student interactions (calls, emails, or texts) while maintaining a high level of customer service and ensuring timely resolution.

· Describe your experience reviewing financial aid or similar documentation for accuracy and completeness. How do you ensure compliance with policies and manage follow-up on missing or inconsistent information in a high-volume environment?

Salary & Benefits:

$51,500 - $60,200 per year; DOE

The target salary for this position is $52,000 per year.

ASU offers a total compensation package that includes valuable employee benefits. See the ASU Benefits website to explore options.

· Healthcare

· Financial Security

· Retirement

· Family Resources

· Tuition Reduction (eligible ASU Employee, their dependents and spouse)

· Discounts

Working Environment:

ASU EdPlus is located at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.

ASU EdPlus supports flexible work options, ranging from alternate to hybrid work schedules, subject to approvals per ASU policy.

Applicant must be eligible to work in the United States; ASU EdPlus will not be a sponsor for this position.

Department Statement:

As a central enterprise unit for ASU, ASU EdPlus supports the university charter by focusing on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education.

ASU EdPlus defines itself through a culture of curiosity, risk-taking, and refusing to accept the status quo. Our employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture of innovation, driving outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold.

Apply by 11:59 pm Arizona time on Monday, July 27, 2026.

Work Location: In person

Apply Now

Refine Your Search

Arizona State University jobs

EdPlus Financial Intake Specialist

Standardized Patients

Customer Service Specialist - Financial Aid

Academic Associate

Event Security Officer

Program Aide

Faculty Associate

Box Office Specialist

Coordinator

Administrative Assistant

Research Technician

Student Account Representative

Internal Auditor

Athletic Certification Coordinator

Electrician (Zone B)

Materials Handler

Groundskeeper (Nights) – Tempe campus

Research Associate

Victim-Survivor Advocate

Customer Service Specialist - IT Support Technician

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