Top 112 Astro Jobs | SimplyHired

Customer Service Representative
Astro Chemical Company, Inc. —Ballston Lake, NY
- $48,000 - $58,000 a year
- Full-time
- CRM software
- Background check
- Microsoft Excel
- Health insurance
- 401(k)
Quick Apply
14d
Electroplating, Metal Coating & Surface Finishing Technician (Immediate Hire)
ASTRO Mechanical Testing Laboratory —Los Angeles, CA
- $25 - $30 an hour
- Urgently hiring
- Mid-level
- In-person
Quick Apply
9d
Commerical Driver
Astro Travel & Tours —Tallahassee, FL
- $175 - $305 a day
- Part-time
- CDL B
- Dedicated
- Clean driving record
- Travel reimbursement
- Paid training
Quick Apply
Termite Technician
Yates-Astro Termite & Pest Control —Savannah, GA
- $30,000 - $50,000 a year
- Urgently hiring
- Clean driving record
- Pass drug screening
- Office
- Paid training
- COVID-19 protective measures
Quick Apply
Manager of protective finishes
Astro Manufacturing & Design —Eastlake, OH
- From $70,000 a year
- Full-time
- Computer literacy
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
6h
Operations Buyer
ASTRO PAK LLC —Indianapolis, IN
- Remote
- Engineering
- Mid-level
- Continuous improvement
Quick Apply
General Labor
ASTRO ALUMINUM TREATING CO —South Gate, CA
- $20 - $25 an hour
- Overtime
- Pass drug screening
- Mid-level
- Forklift
- AD&D insurance
- Paid holidays
Quick Apply
Cafe Cashier
Astro Fun World —Aurora, IL
- From $14 an hour
- No experience needed
- In-person
- Café
Quick Apply
Astro Skate is looking for an A/C Technician
Astro Skating Center —Orlando, FL
- $35 an hour
- Part-time
- HVAC
- In-person
- Entry level
- Flexible schedule
Quick Apply
14d
Cannabis Delivery Driver
Astro Distro —Commerce, CA
- From $17 an hour
- Part-time
- Clean driving record
- Residential
- High school diploma or GED
Quick Apply
7d
Field Technician
ASTRO PAK LLC —Middleton, WI
- Overtime
- Clean driving record
- Microsoft Outlook
- Up to 50% travel
- Travel reimbursement
- Paid training
Quick Apply
Office Assistant
Astro Property Management —Huntsville, AL
- $12 - $14 an hour
- Part-time
- Background check
- Google Workspace
- Computer literacy
- Profit sharing
- Paid time off
Quick Apply
5d
Inside Sales Associate
ASTRO PAK LLC —Jersey City, NJ
- Urgently hiring
- Remote
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
6d
Sales Representative
Astro Ford —D'Iberville, MS
- $30,000 - $120,000 a year
- Weekends as needed
- Dealership
- High school diploma or GED
- Contracts
- Disability insurance
- Health insurance
Quick Apply
Wholesale Vinyl Art Sales Representative
Astro Vinyl Art —Pottstown, PA
- $15 - $30 an hour
- Part-time
- Office
- In-person
- Communication skills
- Employee discount
- Flexible schedule
Quick Apply
Entry-Level Propulsion Design Engineer
Astro Mechanica —San Francisco, CA
- $115,000 - $145,000 a year
- Full-time
- Office
- Assembly
- Continuous improvement
- Paid holidays
- Health insurance
Attractions attendant
Astro Fun World —Aurora, IL
- $15 - $17 an hour
- No experience needed
- Entry level
- Under 1 year
Quick Apply
Front Office Receptionist
Astro Kennels —Simpsonville, SC
- $14 - $15 an hour
- Part-time
- Computer literacy
- Merchandising
- Office
- Health insurance
- Dental insurance
Quick Apply
5h
Shop Technician
ASTRO PAK LLC —Indianapolis, IN
- Overtime
- Clean driving record
- Ability to walk for extended periods
- No experience needed
- Health insurance
- Dental insurance
Quick Apply
Arcade Game Technician
Astro Skate Palm Beach County —Greenacres, FL
- $21.92 - $26.40 an hour
- Part-time
- Mid-level
- Computer networking
- In-person
Quick Apply
14d

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Customer Service Representative

Astro Chemical Company, Inc.
Ballston Lake, NY

Quick Apply

Job Details

Full-time
$48,000 - $58,000 a year
14 days ago

Benefits

Health insurance
401(k)
Paid time off

Qualifications

CRM software
Managing customer accounts
Sage
Maintaining an organized workspace
Account maintenance
Customer service
Customer order taking
Sales order data entry
English
Microsoft Office
Administrative experience
Managing clients in a customer support role
Driver's License
Attention to detail
Customer engagement
Logistics order management
Phone etiquette
Account management experience
Order entry
Technical Proficiency
Stakeholder relationship building
Cross-functional communication
Customer data entry

Full Job Description

POSITION DESCRIPTION:
The Customer Service position serves as the primary point of contact for customers, managing the full order-fulfillment process from initial inquiry through delivery. This role requires strong customer focus, clear and effective communication, and close collaboration with internal departments. We’re seeking candidates who excel in day-to-day responsibilities while proactively identifying ways to improve the customer experience. The environment is variable-paced, with frequent urgency and short turnarounds, so candidates must be comfortable shifting gears, managing changing priorities, and responding decisively to time-sensitive demands. Adaptability and responsiveness are essential for success in this role.

APPLICATION INSTRUCTIONS:
To apply, please submit a resume and cover letter. Applications missing any of these components will not be considered. References will be required at a later stage.

RESPONSIBILITIES (Include, but are not limited to):

Customer Engagement: Act as the main liaison with customers, handling inquiries related to product information, order status, returns, shipping damage, and customer feedback.
Order Management: Process and manage customer orders, ensuring accuracy, efficiency, and timely fulfillment while maintaining clear communication with relevant departments.
Problem Resolution: Collaborate with internal departments to resolve issues related to order fulfillment, product quality, and complex orders.
Customer Account Management: Update customer accounts with relevant information, track open order status to proactively report changes, and cooperate with business development to share new products and market opportunities.
Documentation & Reporting: Maintain accurate records of customer interactions, complaints, and service-related issues.
Opportunity for professional growth through expanded customer-focused initiatives: Support of marketing campaigns, expanded use of CRM system, and trade show coordination and administration, among other responsibilities.

REQUIRED QUALIFICATIONS:

Experience: Minimum 3 years in a customer service role, including order entry and customer account management, preferably in a variable-paced product manufacturing environment.
Technical Proficiency: Demonstrated ability to understand and use software systems. Preferred experience with ERP (e.g., Sage), CRM (e.g., Sugar), and Microsoft Office 365 tools (e.g., Outlook, Excel, Teams) in a collaborative work environment.
Communication & Collaboration: Strong verbal and written communication skills, with the ability to build positive relationships with internal and external stakeholders.
Detail-Oriented & Organized: Exceptional attention to detail, with strong organizational and multitasking abilities.
Problem-Solving Mindset: Ability to troubleshoot and resolve issues promptly and effectively.
Work Ethic & Professionalism: Reliable, punctual, and committed to maintaining a neat and professional workspace.

WORK ENVIRONMENT: This is an in-office role, as we believe the Customer Service team performs most effectively in a collaborative office environment. Most communication is via email, with regular phone interactions.

COMPANY OVERVIEW:
Founded in 1959, Astro Chemical is a small, established manufacturer with a long track record and a global customer base. Our specialized products include coatings, adhesives, and potting/encapsulation systems used in electrical, composite, and general industrial applications. While proud of our legacy, we are passionate about expanding our reach and innovating for the future. Join a company that’s both rooted in tradition and looking toward growth.

BENEFITS:

Individual medical insurance (100% employer funded)
Retirement plan (5% employer contribution)
Medical expense reimbursement ($1,000/year out-of-pocket expenses)
Paid time off

Astro Chemical Company, Inc. is an Equal Opportunity Employer. Astro Chemical Company, Inc. does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law.

Job Type: Full-time

Pay: $48,000.00 - $58,000.00 per year

Benefits:

401(k)
Health insurance
Paid time off

Application Question(s):

Are you comfortable working in an onsite setting?

Experience:

Customer Service: 3 years (Required)
CRM software: 3 years (Preferred)

Ability to Commute:

Ballston Lake, NY 12019 (Required)

Work Location: In person

Quick Apply

Refine Your Search

Astro jobs

Customer Service Representative

Electroplating, Metal Coating & Surface Finishing Technician (Immediate Hire)

Commerical Driver

Termite Technician

Manager of protective finishes

Operations Buyer

General Labor

Cafe Cashier

Astro Skate is looking for an A/C Technician

Cannabis Delivery Driver

Field Technician

Office Assistant

Inside Sales Associate

Sales Representative

Wholesale Vinyl Art Sales Representative

Entry-Level Propulsion Design Engineer

Attractions attendant

Front Office Receptionist

Shop Technician

Arcade Game Technician

I want to receive the latest job alert for Astro

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