Top 134 Astro Jobs | SimplyHired

Customer Service Representative
Astro Chemical Company, Inc. —Ballston Lake, NY
- $48,000 - $58,000 a year
- Full-time
- CRM software
- Background check
- Microsoft Excel
- Health insurance
- 401(k)
Quick Apply
Associate Project Manager / Construction Coordinator
Astro Metal Craft —Hanover, MN
- $52,000 - $62,000 a year
- Full-time
- Organizational skills
- In-person
- Associate's degree
- Profit sharing
- Health savings account
Quick Apply
1d
Commerical Driver
Astro Travel & Tours —Tallahassee, FL
- $175 - $305 a day
- Part-time
- CDL B
- Dedicated
- Clean driving record
- Travel reimbursement
- Paid training
Quick Apply
Project Manager – Architectural Metals
Astro Metal Craft —Hanover, MN
- $110,000 - $130,000 a year
- Full-time
- Construction site
- 5 years
- Bachelor's degree
- Health savings account
- Disability insurance
Quick Apply
Termite Technician
Yates-Astro Termite & Pest Control —Savannah, GA
- $30,000 - $50,000 a year
- Urgently hiring
- Clean driving record
- Pass drug screening
- Office
- Paid training
- COVID-19 protective measures
Quick Apply
Quality Inspector- CMM Required
Astro Manufacturing & Design —Eastlake, OH
- $25 - $35 an hour
- Full-time
- Mid-level
- 3 years
- Experience equivalent to degree accepted
- Paid holidays
- Health insurance
Quick Apply
Manager of protective finishes
Astro Manufacturing & Design —Eastlake, OH
- From $70,000 a year
- Full-time
- Computer literacy
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
3d
Registered Behavior Technician (RBT)
Astro ABA —Kansas City, KS
- $21 - $25 an hour
- Part-time
- Background check
- High school diploma or GED
- Driver's License
- Mileage reimbursement
- Opportunities for advancement
Quick Apply
Registered Behavior Technician (RBT)
Astro ABA —Columbus, OH
- $20 - $24 an hour
- Part-time
- Experience working with individuals with developmental disabilities
- High school diploma or GED
- Experience working with children
Quick Apply
14d
Registered Behavior Technician (RBT)
Astro ABA —Manhattan, KS
- $20 - $24 an hour
- Part-time
- Background check
- High school diploma or GED
- Driver's License
- Mileage reimbursement
- Opportunities for advancement
Quick Apply
Astro Skate is looking for an A/C Technician
Astro Skating Center —Orlando, FL
- $35 an hour
- Part-time
- HVAC
- In-person
- Entry level
- Flexible schedule
Quick Apply
Entry-Level Propulsion Design Engineer
Astro Mechanica —San Francisco, CA
- $115,000 - $145,000 a year
- Full-time
- Office
- Assembly
- Continuous improvement
- Paid holidays
- Health insurance
People Operations Specialist
Astro Mechanica —San Francisco, CA
- $115,000 - $170,000 a year
- Full-time
- Remote
- Mid-level
- Office
- 3 years
- Paid holidays
- Health insurance
9d
General Labor
ASTRO ALUMINUM TREATING CO —South Gate, CA
- $20 - $25 an hour
- Overtime
- Pass drug screening
- Mid-level
- Forklift
- AD&D insurance
- Paid holidays
Quick Apply
Open Resume Submission
Astro Mechanica —San Francisco, CA
- Full-time
- Entry level
Cafe Cashier
Astro Fun World —Aurora, IL
- From $14 an hour
- No experience needed
- Café
- Communication skills
Quick Apply
Flight Software Engineer
Astro Mechanica —San Francisco, CA
- $90,000 - $160,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- Research
- Paid holidays
- Health insurance
Cannabis Delivery Driver
Astro Distro —Commerce, CA
- From $17 an hour
- Part-time
- Clean driving record
- Residential
- High school diploma or GED
Quick Apply
11d
Head of People
Astro Mechanica —San Francisco, CA
- $250,000 - $340,000 a year
- Full-time
- Office
- Senior level
- Leadership
- Paid holidays
- Health insurance
Mission Systems Lead
Astro Mechanica —San Francisco, CA
- $180,000 - $250,000 a year
- Full-time
- Remote
- 5 years
- Bachelor of Science
- C++
- Paid holidays
- Health insurance

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Customer Service Representative

Astro Chemical Company, Inc.
Ballston Lake, NY

Quick Apply

Job Details

Full-time
$48,000 - $58,000 a year

Benefits

Health insurance
401(k)
Paid time off

Qualifications

CRM software
Managing customer accounts
Sage
Maintaining an organized workspace
Account maintenance
Customer service
Customer order taking
Sales order data entry
English
Microsoft Office
Administrative experience
Managing clients in a customer support role
Driver's License
Attention to detail
Customer engagement
Logistics order management
Phone etiquette
Account management experience
Order entry
Technical Proficiency
Stakeholder relationship building
Cross-functional communication
Customer data entry

Full Job Description

POSITION DESCRIPTION:
The Customer Service position serves as the primary point of contact for customers, managing the full order-fulfillment process from initial inquiry through delivery. This role requires strong customer focus, clear and effective communication, and close collaboration with internal departments. We’re seeking candidates who excel in day-to-day responsibilities while proactively identifying ways to improve the customer experience. The environment is variable-paced, with frequent urgency and short turnarounds, so candidates must be comfortable shifting gears, managing changing priorities, and responding decisively to time-sensitive demands. Adaptability and responsiveness are essential for success in this role.

APPLICATION INSTRUCTIONS:
To apply, please submit a resume and cover letter. Applications missing any of these components will not be considered. References will be required at a later stage.

RESPONSIBILITIES (Include, but are not limited to):

Customer Engagement: Act as the main liaison with customers, handling inquiries related to product information, order status, returns, shipping damage, and customer feedback.
Order Management: Process and manage customer orders, ensuring accuracy, efficiency, and timely fulfillment while maintaining clear communication with relevant departments.
Problem Resolution: Collaborate with internal departments to resolve issues related to order fulfillment, product quality, and complex orders.
Customer Account Management: Update customer accounts with relevant information, track open order status to proactively report changes, and cooperate with business development to share new products and market opportunities.
Documentation & Reporting: Maintain accurate records of customer interactions, complaints, and service-related issues.
Opportunity for professional growth through expanded customer-focused initiatives: Support of marketing campaigns, expanded use of CRM system, and trade show coordination and administration, among other responsibilities.

REQUIRED QUALIFICATIONS:

Experience: Minimum 3 years in a customer service role, including order entry and customer account management, preferably in a variable-paced product manufacturing environment.
Technical Proficiency: Demonstrated ability to understand and use software systems. Preferred experience with ERP (e.g., Sage), CRM (e.g., Sugar), and Microsoft Office 365 tools (e.g., Outlook, Excel, Teams) in a collaborative work environment.
Communication & Collaboration: Strong verbal and written communication skills, with the ability to build positive relationships with internal and external stakeholders.
Detail-Oriented & Organized: Exceptional attention to detail, with strong organizational and multitasking abilities.
Problem-Solving Mindset: Ability to troubleshoot and resolve issues promptly and effectively.
Work Ethic & Professionalism: Reliable, punctual, and committed to maintaining a neat and professional workspace.

WORK ENVIRONMENT: This is an in-office role, as we believe the Customer Service team performs most effectively in a collaborative office environment. Most communication is via email, with regular phone interactions.

COMPANY OVERVIEW:
Founded in 1959, Astro Chemical is a small, established manufacturer with a long track record and a global customer base. Our specialized products include coatings, adhesives, and potting/encapsulation systems used in electrical, composite, and general industrial applications. While proud of our legacy, we are passionate about expanding our reach and innovating for the future. Join a company that’s both rooted in tradition and looking toward growth.

BENEFITS:

Individual medical insurance (100% employer funded)
Retirement plan (5% employer contribution)
Medical expense reimbursement ($1,000/year out-of-pocket expenses)
Paid time off

Astro Chemical Company, Inc. is an Equal Opportunity Employer. Astro Chemical Company, Inc. does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law.

Job Type: Full-time

Pay: $48,000.00 - $58,000.00 per year

Benefits:

401(k)
Health insurance
Paid time off

Application Question(s):

Are you comfortable working in an onsite setting?

Experience:

Customer Service: 3 years (Required)
CRM software: 3 years (Preferred)

Ability to Commute:

Ballston Lake, NY 12019 (Required)

Work Location: In person

Quick Apply

Refine Your Search

Astro jobs

Customer Service Representative

Associate Project Manager / Construction Coordinator

Commerical Driver

Project Manager – Architectural Metals

Termite Technician

Quality Inspector- CMM Required

Manager of protective finishes

Registered Behavior Technician (RBT)

Registered Behavior Technician (RBT)

Registered Behavior Technician (RBT)

Astro Skate is looking for an A/C Technician

Entry-Level Propulsion Design Engineer

People Operations Specialist

General Labor

Open Resume Submission

Cafe Cashier

Flight Software Engineer

Cannabis Delivery Driver

Head of People

Mission Systems Lead

I want to receive the latest job alert for Astro

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