Top 123 Astro Jobs | SimplyHired

Customer Service Representative
Astro Chemical Company, Inc. —Ballston Lake, NY
- $48,000 - $58,000 a year
- Full-time
- CRM software
- Background check
- Microsoft Excel
- Health insurance
- 401(k)
Quick Apply
Pest Control Technician
ASTRO PEST CONTROL —Moultrie, GA
- From $35,000 a year
- 8 hour shift
- Background check
- Clean driving record
- Sales
- Paid training
- Paid holidays
Quick Apply
HVAC Service Technician – Experienced Techs Wanted!
ASTRO AIR —Boynton Beach, FL
- $25 - $40 an hour
- 8 hour shift
- Clean driving record
- 5 years
- Residential
- Fuel card
- Health savings account
Quick Apply
Associate Project Manager / Construction Coordinator
Astro Metal Craft —Hanover, MN
- $52,000 - $62,000 a year
- Full-time
- Organizational skills
- In-person
- Associate's degree
- Profit sharing
- Health savings account
Quick Apply
4d
Commerical Driver
Astro Travel & Tours —Tallahassee, FL
- $175 - $305 a day
- Part-time
- CDL B
- Dedicated
- Clean driving record
- Travel reimbursement
- Paid training
Quick Apply
Manager of protective finishes
Astro Manufacturing & Design —Eastlake, OH
- From $70,000 a year
- Full-time
- Computer literacy
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
6d
Travel Registered Nurse
Astro HR —Cadiz, OH
- $2,654.14 - $3,196.38 a week
- Travel nursing
- Surgery
- Up to 50% travel
- RN License
- Travel reimbursement
- Relocation assistance
Quick Apply
1d
Registered Behavior Technician
Astro ABA —Belton, MO
- $20 - $24 an hour
- Part-time
- Background check
- High school diploma or GED
- Driver's License
- Mileage reimbursement
- Opportunities for advancement
Quick Apply
Registered Behavior Technician (RBT)
Astro ABA —Manhattan, KS
- $20 - $24 an hour
- Part-time
- Background check
- High school diploma or GED
- Driver's License
- Mileage reimbursement
- Opportunities for advancement
Quick Apply
Pest Control Technician
Yates-Astro Termite & Pest Control —Savannah, GA
- $30,000 - $75,000 a year
- Full-time
- Sales
- Customer service
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Registered Behavior Technician (RBT)
Astro ABA —Kansas City, KS
- $21 - $25 an hour
- Part-time
- Background check
- High school diploma or GED
- Driver's License
- Mileage reimbursement
- Opportunities for advancement
Quick Apply
Open Resume Submission
Astro Mechanica —San Francisco, CA
- Full-time
- Entry level
Wholesale Vinyl Art Sales Representative
Astro Vinyl Art —Pottstown, PA
- $15 - $30 an hour
- Part-time
- Office
- In-person
- Communication skills
- Employee discount
- Flexible schedule
Quick Apply
Senior Aerodynamics Engineer
Astro Mechanica —San Francisco, CA
- $160,000 - $215,000 a year
- Full-time
- Azure
- Management
- Office
- Paid holidays
- Health insurance
Astro Skate is looking for an A/C Technician
Astro Skating Center —Orlando, FL
- $35 an hour
- Part-time
- HVAC
- In-person
- Entry level
- Flexible schedule
Quick Apply
Propulsion Design Engineer
Astro Mechanica —San Francisco, CA
- $125,000 - $185,000 a year
- Full-time
- Mid-level
- Office
- Assembly
- Paid holidays
- Health insurance
Inside Sales Associate
ASTRO PAK LLC —Jersey City, NJ
- Urgently hiring
- Remote
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
12d
Software Engineer, Engineering Applications
Astro Mechanica —San Francisco, CA
- $185,000 - $215,000 a year
- Full-time
- 5 years
- System design
- Office
- Paid holidays
- Health insurance
Cannabis Delivery Driver
Astro Distro —Commerce, CA
- From $17 an hour
- Part-time
- Clean driving record
- Residential
- High school diploma or GED
Quick Apply
13d
Cafe Cashier
Astro Fun World —Aurora, IL
- From $14 an hour
- No experience needed
- Café
- Communication skills
Quick Apply

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Customer Service Representative

Astro Chemical Company, Inc.
Ballston Lake, NY

Quick Apply

Job Details

Full-time
$48,000 - $58,000 a year

Benefits

Health insurance
401(k)
Paid time off

Qualifications

CRM software
Managing customer accounts
Sage
Maintaining an organized workspace
Account maintenance
Customer service
Customer order taking
Sales order data entry
English
Microsoft Office
Administrative experience
Managing clients in a customer support role
Driver's License
Attention to detail
Customer engagement
Logistics order management
Phone etiquette
Account management experience
Order entry
Technical Proficiency
Stakeholder relationship building
Cross-functional communication
Customer data entry

Full Job Description

POSITION DESCRIPTION:
The Customer Service position serves as the primary point of contact for customers, managing the full order-fulfillment process from initial inquiry through delivery. This role requires strong customer focus, clear and effective communication, and close collaboration with internal departments. We’re seeking candidates who excel in day-to-day responsibilities while proactively identifying ways to improve the customer experience. The environment is variable-paced, with frequent urgency and short turnarounds, so candidates must be comfortable shifting gears, managing changing priorities, and responding decisively to time-sensitive demands. Adaptability and responsiveness are essential for success in this role.

APPLICATION INSTRUCTIONS:
To apply, please submit a resume and cover letter. Applications missing any of these components will not be considered. References will be required at a later stage.

RESPONSIBILITIES (Include, but are not limited to):

Customer Engagement: Act as the main liaison with customers, handling inquiries related to product information, order status, returns, shipping damage, and customer feedback.
Order Management: Process and manage customer orders, ensuring accuracy, efficiency, and timely fulfillment while maintaining clear communication with relevant departments.
Problem Resolution: Collaborate with internal departments to resolve issues related to order fulfillment, product quality, and complex orders.
Customer Account Management: Update customer accounts with relevant information, track open order status to proactively report changes, and cooperate with business development to share new products and market opportunities.
Documentation & Reporting: Maintain accurate records of customer interactions, complaints, and service-related issues.
Opportunity for professional growth through expanded customer-focused initiatives: Support of marketing campaigns, expanded use of CRM system, and trade show coordination and administration, among other responsibilities.

REQUIRED QUALIFICATIONS:

Experience: Minimum 3 years in a customer service role, including order entry and customer account management, preferably in a variable-paced product manufacturing environment.
Technical Proficiency: Demonstrated ability to understand and use software systems. Preferred experience with ERP (e.g., Sage), CRM (e.g., Sugar), and Microsoft Office 365 tools (e.g., Outlook, Excel, Teams) in a collaborative work environment.
Communication & Collaboration: Strong verbal and written communication skills, with the ability to build positive relationships with internal and external stakeholders.
Detail-Oriented & Organized: Exceptional attention to detail, with strong organizational and multitasking abilities.
Problem-Solving Mindset: Ability to troubleshoot and resolve issues promptly and effectively.
Work Ethic & Professionalism: Reliable, punctual, and committed to maintaining a neat and professional workspace.

WORK ENVIRONMENT: This is an in-office role, as we believe the Customer Service team performs most effectively in a collaborative office environment. Most communication is via email, with regular phone interactions.

COMPANY OVERVIEW:
Founded in 1959, Astro Chemical is a small, established manufacturer with a long track record and a global customer base. Our specialized products include coatings, adhesives, and potting/encapsulation systems used in electrical, composite, and general industrial applications. While proud of our legacy, we are passionate about expanding our reach and innovating for the future. Join a company that’s both rooted in tradition and looking toward growth.

BENEFITS:

Individual medical insurance (100% employer funded)
Retirement plan (5% employer contribution)
Medical expense reimbursement ($1,000/year out-of-pocket expenses)
Paid time off

Astro Chemical Company, Inc. is an Equal Opportunity Employer. Astro Chemical Company, Inc. does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law.

Job Type: Full-time

Pay: $48,000.00 - $58,000.00 per year

Benefits:

401(k)
Health insurance
Paid time off

Application Question(s):

Are you comfortable working in an onsite setting?

Experience:

Customer Service: 3 years (Required)
CRM software: 3 years (Preferred)

Ability to Commute:

Ballston Lake, NY 12019 (Required)

Work Location: In person

Quick Apply

Refine Your Search

Astro jobs

Customer Service Representative

Pest Control Technician

HVAC Service Technician – Experienced Techs Wanted!

Associate Project Manager / Construction Coordinator

Commerical Driver

Manager of protective finishes

Travel Registered Nurse

Registered Behavior Technician

Registered Behavior Technician (RBT)

Pest Control Technician

Registered Behavior Technician (RBT)

Open Resume Submission

Wholesale Vinyl Art Sales Representative

Senior Aerodynamics Engineer

Astro Skate is looking for an A/C Technician

Propulsion Design Engineer

Inside Sales Associate

Software Engineer, Engineering Applications

Cannabis Delivery Driver

Cafe Cashier

I want to receive the latest job alert for Astro

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