General Purpose:
The Gunsmith will execute and facilitate all assigned repairs and modifications needed for Benelli USA’s industry leading warranty program.
As a Gunsmith at Benelli USA, you’ll be part of our Dealer support team responsible for firearm repairs. You’ll build strong and effective relationships with cross functional teams and peers to deliver a best-in-class service experience.
You’ll get to:
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Work independently to trouble shoot, diagnose and repair common and uncommon firearms failures and issues.
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Disassemble and reassemble different models of firearms.
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Perform function/fire test and clean to evaluate all issues with firearms sent in for repair.
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Coordinate with the lead/senior gunsmith supervisor to determine warranty responsibility for firearm failure issues and or damage.
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Install all parts needed to make repairs.
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Operate all machinery needed to facilitate repair.
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Use JDE and CSM to obtain information and to list repairs done and parts used.
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Document work done by writing concise description of repairs.
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Fully clean and inspect firearm before shipping.
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Perform maintenance and cleaning for work area, equipment, and tools.
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Collaborate with cross functional teams and peers.
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Perform specific and delegated duties as assigned by management.
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Assist with maintaining the integrity and cleanliness of the Dealer Support Center beyond the designated work area to encompass all departments in the warehouse.
Performance Measurements:
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Daily completed repairs.
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Adherence to established policies, standards, and safety procedures.
Supervisory Responsibilities:
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This position has no supervisor responsibilities.
Who you are:
You always strive to do a good job, and you show pride in our brand and your role in the organization. You care about quality at every level. You are someone who has a passion for yourself, others, and our organization. You exercise integrity, and act with high moral standards in a variety of situations. You can navigate internal and external resources to carry out and complete assigned duties. You are great at building relationships and collaborating with others. You are accountable for your actions and show leadership in all situations, and are committed to quality, safety and compliance.
You also have:
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The ability to use a personal computer and related software applications.
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High organizational skills and attention to detail.
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The ability to operate all needed tools and mechanical equipment used for firearm repair and modification.
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Good handwriting, phone, and computer skills.
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The ability to speak, read, and write fluent English.
Qualifications:
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College or trade school degree (preferred); Or a minimum of 2 years of experience in general gunsmith repair shop.
Other General Job Requirements:
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Regular and satisfactory attendance is required.
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Work mandatory over-time, to include weekends, when necessary.
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Work in an area that may have exposure to lead and other chemicals.
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Ability to work in other areas of the distribution center if needed.
Physical Demands and Work Environment:
Benelli USA is committed to working with its employee to reasonable accommodate them with the physical aspects of the position. The following list outlines the physical considerations that are normally encountered in this job.
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Frequently required to stand.
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Frequently required to walk.
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Frequently required to sit.
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Frequently required to talk or hear.
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Frequently works around lead.
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Mobile dexterity to be able to operate and handle a firearm and equipment needed for such.
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While performing the duties of this job, the noise level in the work environment is usually loud.
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Occasionally lift and /or move more than 50 pounds.
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Specific vision abilities required by this job include: close vision; distance vision; color vision; peripheral vision; depth perception and ability to adjust focus.
Travel:
Occasional travel may be required domestic and international.
