Top 1273 Blockbuster Jobs

Field Training Manager & Guest Experience
Es Vedra Cinemas —Austin, TX
- Weekends as needed
- Up to 50% travel
- Ability to walk for extended periods
- Mid-level
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Theatre Team Member
Cinemark USA, Inc. —Kalispell, MT
- $14.00 - $14.85 an hour
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- English
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- 16+ years old
- Health insurance
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Line Cook
Cinemark USA, Inc. —Moosic, PA
- $12.50 - $16.04 an hour
- Part-time
- English
- Ability to lift 50 pounds
- 16+ years old
- Health insurance
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8d
Crew
AMC Theatres —Quincy, IL
- $15.00 - $15.50 an hour
- Part-time
- No experience needed
- Cash register
- Ability to lift 50 pounds
- Employee assistance program
- Flexible schedule
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Business Analyst - Junior
Mindsgroup Infotech LLC —New York, NY
- $30 - $50 an hour
- Full-time
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Social Media Coordinator
ScreenRant —Remote
- Remote
- Computer skills
- Entry level
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- Flexible schedule
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Dishwasher
Flix Brewhouse —Des Moines, IA
- $13 - $15 an hour
- Weekends as needed
- Ability to walk for extended periods
- Ability to lift 50 pounds
- Ability to stand for extended periods
- Health insurance
- Paid time off
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Usher
Es Vedra Cinemas —Houston, TX
- Weekends as needed
- Ability to lift 50 pounds
- 16+ years old
- Food Handler Certification
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Concessions 16+
Es Vedra Cinemas —Houston, TX
- Weekends as needed
- Serving
- Ability to lift 50 pounds
- Quick service & fast food restaurant
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Planet Hollywood Merch Associate Hourly- Theme Park
Planet Hollywood —Orlando, FL
- Full-time
- Cleaning
- Guest services
- Communication skills
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Market Manager - Home Theater
ActionLink —Woodland Hills, CA
- $26 - $28 an hour
- Full-time
- Spanish
- Ability to walk for extended periods
- Merchandising
- Paid holidays
- Health insurance
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1d
Manager, Service Development & Workforce Planning - BRTA
Keolis Transit America —Pittsfield, MA
- $73,000 - $80,000 a year
- 8 hour shift
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Bartender
Cinemark USA, Inc. —Moosic, PA
- $7.25 - $13.50 an hour
- Part-time
- Bar
- Basic math
- English
- Health insurance
- Paid time off
Quick Apply
8d
Game Floor Attendant
Es Vedra Cinemas —Tyler, TX
- Weekends as needed
- High school diploma or GED
- Ability to lift 50 pounds
- 16+ years old
Quick Apply
Usher (Seasonal)
Es Vedra Cinemas —Kingwood, TX
- Weekends as needed
- Ability to lift 50 pounds
- 16+ years old
- Food Handler Certification
Quick Apply
Dishwasher
Es Vedra Cinemas —Hutto, TX
- Weekends as needed
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Movie and TV News Contributor (weekends & evenings)
ScreenRant —Remote
- Weekends as needed
- Remote
- English
- Mid-level
- 2 years
- Flexible schedule
Quick Apply
Greeter
Es Vedra Cinemas —Homestead, FL
- $14 an hour
- Weekends as needed
- High school diploma or GED
- Ability to lift 50 pounds
- 16+ years old
Quick Apply
Movie and TV News Contributor
ScreenRant —Remote
- Weekends as needed
- Remote
- English
- Mid-level
- 2 years
- Flexible schedule
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Planet Hollywood Server - Theme Park
Planet Hollywood —Orlando, FL
- Full-time
- High school diploma or GED
- Restaurant
- Communication skills
Quick Apply

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Field Training Manager & Guest Experience

Es Vedra Cinemas -
Austin, TX

Quick Apply

Job Details

Qualifications

Presentations for conferences or internal meetings
Adult education instructional development
Instructor-led training (training delivery method)
Developing new training programs

Full Job Description

About Us

Welcome to Es Vedra Cinemas, your ultimate out-of-home entertainment destination! With 18 locations across 6 states, we go beyond the traditional movie experience to bring you movies, bowling, games, and much more all under one roof. At Es Vedra Cinemas, we believe entertainment should be immersive, exciting, and unforgettable. Whether you're catching the latest blockbuster on the big screen, striking down pins at our state-of-the-art bowling alleys, or diving into action-packed arcade games, we offer something for everyone—from casual fun-seekers to dedicated thrill-chasers. Our mission is to create exceptional entertainment experiences where families, friends, and communities come together. With cutting-edge technology, comfortable venues, and a passion for fun.

Job Description

The Guest Experiences & Field Training Manager champions hospitality, service culture, and team development across all guest-facing operations. This hands-on, field-based role bridges management strategy and frontline execution by designing and delivering training programs, coaching teams in real time, and ensuring a consistently exceptional experience for every guest. Significant travel (50–60%) to multiple FEC locations is a core expectation of this position.

Job Responsibilities

Serve as the on-floor ambassador for service excellence, proactively engaging guests and resolving concerns in real time across all areas of the facility.
Develop, document, and enforce brand-aligned service standards, hospitality scripts, and service recovery protocols for every guest touchpoint.
Conduct regular audits of the full guest journey; arrival, ticketing, attractions, F&B, retail, and departure and present findings with actionable recommendations.
Monitor satisfaction metrics including online reviews, and comment cards; lead cross-functional action plans to address trends and elevate scores.
Act as the escalation point for complex guest complaints, modeling de-escalation techniques and turning negative experiences into positive outcomes.
Design, build, and continuously improve a comprehensive onboarding and training curriculum for all guest-facing, F&B, and seasonal roles.
Facilitate engaging, hands-on training sessions directly on the floor at the venue and activity areas rather than solely in a classroom.
Develop role-specific competency checklists, skills assessments, and certification programs to ensure consistent, brand-standard service delivery.
Build and maintain a Train-the-Trainer pipeline by coaching supervisors and managers to reinforce service standards on every shift.
Identify skill gaps through field observation, mystery shops, and manager feedback; design targeted micro-training interventions in response.
Maintain the LMS with current content, completion tracking, and performance data; generate monthly training reports for leadership.
Support new location openings and attraction launches by leading pre-opening training blitzes and ensuring teams are guest-ready from day one.
Travel 50–60% to FEC locations for in-person training, floor audits, team coaching, and industry events.
Manage training calendars, completion records, budgets, and monthly performance reporting for leadership.
Lead special projects: new attraction launches, seasonal experience roll-outs, and service culture campaigns.

Required Skills

3+ years in guest experience, hospitality, or training — FEC/theme park preferred
Experience designing and facilitating training for hourly frontline teams
Proven floor leadership in a high-volume, guest-facing environment
Strong presentation and communication skills across all audience levels
Flexible schedule including nights, weekends, and holidays

Education & Experience

Bachelor’s degree in hospitality, Business, Education, or related field
Experience with LMS platforms
Background in instructional design or curriculum development
Familiarity with FEC systems (Embed, POS, online ticketing)

Physical Requirements

Ability to stand and walk for extended periods while conducting floor observations, coaching, and training in active entertainment venues.
Ability to move through large facilities, including theaters, bowling areas, arcades, dining spaces, and back-of-house areas.
Ability to lift, carry, push, or pull up to 25 pounds occasionally.
Ability to bend, stoop, kneel, crouch, and reach as needed while coaching teams, setting up training materials, or inspecting operations.
Ability to travel frequently by car and air, including transporting light materials and working across multiple locations.
Ability to work in a fast-paced, high-traffic environment with varying noise levels, lighting, and activity.

Es Vedra Cinemas is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Quick Apply

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Field Training Manager & Guest Experience

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Concessions 16+

Planet Hollywood Merch Associate Hourly- Theme Park

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Manager, Service Development & Workforce Planning - BRTA

Bartender

Game Floor Attendant

Usher (Seasonal)

Dishwasher

Movie and TV News Contributor (weekends & evenings)

Greeter

Movie and TV News Contributor

Planet Hollywood Server - Theme Park

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