Top 130 Broadridge Jobs

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Associate Client Support Representative (REMOTE)
Broadridge —Minnesota
- $20 - $21 an hour
- Email
- Remote
- Microsoft Excel
- Research
- Mid-level
1d
Client Relationship Associate
Broadridge —Kansas City, MO
- $60,000 - $65,000 a year
- Email
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
Capital Markets Client Service Associate - 3rd Shift (Remote)
Broadridge —New York, NY
- $90,000 - $100,000 a year
- Overnight shift
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid sick time
11d
Manager, Call Center
Broadridge —Edgewood, NY
- $90,000 - $100,000 a year
- Email
- Senior level
Payroll Adminisrator
Broadridge —Newark, NJ
- $43 - $53 an hour
- Email
- Hybrid work
- Management
- 5 years
- Research
- Dental insurance
- Flexible spending account
Securities Lending Associate
Broadridge —Newark, NJ
- $28 - $34 an hour
- Email
- Microsoft Outlook
- Office
- Continuous improvement
Senior Software Engineer
Broadridge —Newark, NJ
- Email
- Research
- Mid-level
- Office
Summer Legal Consultant
Broadridge —New York, NY
- $32 - $35 an hour
- Email
- Writing skills
- Communication skills
- Entry level
Physical Security Console Operator - Onsite (Evening Shift)
Broadridge —New York, NY
- $18 an hour
- Overtime
- CPR Certification
- Computer literacy
- Mid-level
Client Services Representative (CONTRACT) Hybrid - Flexible Options
Broadridge —Denver, CO
- $25 - $30 an hour
- Email
- Hybrid work
- Microsoft Outlook
- English
- Research
Physical Security Console Operator - Overnights (Onsite)
Broadridge —South Windsor, CT
- $18 an hour
- Overtime
- CPR Certification
- Computer literacy
- Mid-level
Sr z/OS Mainframe Senior Network Systems Programmer - CONTRACT (REMOTE)
Broadridge —New York, NY
- $72 - $82 an hour
- Email
- Remote
- Bachelor of Science
- 11+ years
- Analysis skills
Dividend Operations Associate
Broadridge —Edgewood, NY
- $26 - $32 an hour
- Email
- Office
- Analysis skills
- Continuous improvement
Physical Security Console Operator - Evening Shift (On-site)
Broadridge —Newark, NJ
- $18 an hour
- Overtime
- CPR Certification
- Computer literacy
- Mid-level
Senior CICS Systems Programmer (CONTRACT) REMOTE
Broadridge —Newark, NJ
- $60 - $70 an hour
- Email
- Remote
- Computer science
- Computer Science
- 8 years
Fulfillment Clerk
Broadridge —South Windsor, CT
- $18 - $19 an hour
- Overtime
- Mid-level
- Assembly
- Organizational skills
Senior Client Services Associate
Broadridge —Phoenix, AZ
- $75,000 - $90,000 a year
- Email
- Hybrid work
- Research
- Mid-level
- Office
- Paid sick time
14d
Senior Physical Security Console Operator (Overnights) - Onsite(
Broadridge —Newark, NJ
- $19.50 an hour
- Overtime
- Microsoft Access
- Military
- Computer literacy
Senior Associate Settlements (Hybrid - Newark, NJ or Edgewood, NY)
Broadridge —Newark, NJ
- $43 - $45 an hour
- Email
- Mid-level
- Bachelor's degree
- Data entry
- Paid sick time
Transfer Agency Operations Associate
Broadridge —Edgewood, NY
- $25 - $27 an hour
- Email
- Microsoft Outlook
- Writing skills
- Office

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Associate Client Support Representative (REMOTE)

Broadridge -
Minnesota

Apply Now

Job Details

Full-time
$20 - $21 an hour
1 day ago

Qualifications

Website maintenance
Post-sales product instruction
Customer records maintenance
Knowledge management
Website management
Correspondence management
Microsoft Excel
Customer relationship building
Email customer support
Webinars
Account maintenance
Web development
Monitoring compliance data
Phone communication
AI tools proficiency
Online advertising
Bug Reporting (Quality assurance practices)
Research
Mid-level
3 years
Managing clients in a customer support role
Social media platforms
Salesforce Cloud
Bachelor's degree
Client retention
Issue tracking
Sales management systems proficiency
Customer service knowledge base
Application Maintenance
CRM system proficiency

Full Job Description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is Growing! We are seeking an Associate Client Support Representative who maintains efficient and effective communication with our subscriber base by handling both inbound and outbound phone calls and email correspondence. The Enterprise Client Support team members continually educate customers regarding compliance processes, troubleshooting techniques, how to leverage the digital tools we provide by conducting educational webinars. In addition to customer education, the Associate Client Support team members are responsible for creating, fulfilling and maintaining Broadridge products, such as, websites, domain names, sponsored ads, digital advertising and social media support.

Work-Mode: This is a remote role where you will work off-site. Travel is limited and generally used for team learning and collaboration meetings.

Job Responsibilities:

Call Handling
- Inbound calls – All Clients
- Outbound calls – Collections, Product and Sales Support
- Log call notes in Salesforce
Customer Relationship Management
- Maintain client relationships focused on customer satisfaction and retention
- Educate clients on product and program enhancements
- Compliance monitoring and management
- Create Corporate Client reports as needed
- Maintain and track communication with clients
- Liaison to other teams and/or resources
- Flexibility in work schedule is a necessity
- Facilitate information flow to all relevant parties
- Support Client Relationship Manager and Client Services Manager as needed
- Complete additional projects as assigned
Customer Education
- Ongoing knowledge base of Compliance guidelines
- Ongoing product support
- Editor/tool knowledge base and support
- Guide customers through Corporate Client Intranets, policies and procedures
Troubleshooting/Case Management
- Researching previous and current account activity to resolve issues or answer questions
- Entering issues for Development to further investigate
- Close case and follow up with customer on resolution
Website Creation and Maintenance
- Build a variety of new websites as new sales are confirmed
- Review and process product update requests
- Review and update html coding on a variety of site types
- Monitor adherence to Compliance guidelines
- Send follow up emails to clients to confirm completion of task
May perform other duties/responsibilities as needed or assigned

Preferred Qualifications:

Bachelor’s degree or equivalent experience preferred
At least three years of customer service experience.

Skills/Competencies:

Functional/technical skills
Attention to detail
Strong written and verbal communication skills
Comfort with online marketing solutions
Comfort with AI applications
Process management experience
Ability to work under tight deadlines
Proficient in Microsoft Office applications - Word, Excel, Powerpoint
Ability to sit for long periods of time
Ability to maintain professional verbal conversations for the majority of the shift
Ability to enter data while maintaining customer communication

Hourly range $20-21/hr plus bonus

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

#LI-MR1

#LI-Remote

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Click here to view the EEOC "Know Your Rights" poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [email protected].

Apply Now

Refine Your Search

broadridge jobs

Associate Client Support Representative (REMOTE)

Client Relationship Associate

Capital Markets Client Service Associate - 3rd Shift (Remote)

Manager, Call Center

Payroll Adminisrator

Securities Lending Associate

Senior Software Engineer

Summer Legal Consultant

Physical Security Console Operator - Onsite (Evening Shift)

Client Services Representative (CONTRACT) Hybrid - Flexible Options

Physical Security Console Operator - Overnights (Onsite)

Sr z/OS Mainframe Senior Network Systems Programmer - CONTRACT (REMOTE)

Dividend Operations Associate

Physical Security Console Operator - Evening Shift (On-site)

Senior CICS Systems Programmer (CONTRACT) REMOTE

Fulfillment Clerk

Senior Client Services Associate

Senior Physical Security Console Operator (Overnights) - Onsite(

Senior Associate Settlements (Hybrid - Newark, NJ or Edgewood, NY)

Transfer Agency Operations Associate

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