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Franchise Operations Manager
Town Square Franchising —Remote
- $85,000 - $100,000 a year
- Full-time
- Remote
- Background check
- Up to 50% travel
- Customer service
- Paid training
- Paid jury duty
Quick Apply
2d
SY 26-27 High School Math and Science Special Education Teacher
School in the Square —Washington Heights, NY
- $65,500 - $121,061 a year
- Classroom
- High school
- Teaching Certification
- Health insurance
- 401(k)
Quick Apply
Cabinet Sales Representative – Showroom + Outside Sales
Square Cabinetry —Santa Fe Springs, CA
- $20 - $35 an hour
- Part-time
- Spanish
- Computer literacy
- English
- Paid training
- Mileage reimbursement
Quick Apply
Property Manager
Winston Square Apartments —Ithaca, NY
- From $52,000 a year
- Full-time
- Microsoft Word
- Mid-level
- Office
- 401(k)
- Paid time off
Quick Apply
Marketing Coordinator (Part-Time)
Fashion Square Mall —Saginaw, MI
- $18 an hour
- Part-time
- Background check
- Social media management
- In-person
Quick Apply
Special Event Coordinator
Kennett Square Golf and Country Club —Kennett Square, PA
- $60,000 - $72,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
- Paid training
- Health insurance
Quick Apply
Licensed Massage Therapist
Hand & Stone - 6408 Trading Square - Haymarket, VA —Haymarket, VA
- $45,000 - $65,000 a year
- Full-time
- Entry level
- Paid training
- Continuing education credits
Quick Apply
10d
Maintenance Assistant ~ Full Time
Market Square Health Care Center —South Paris, ME
- $16.00 - $19.50 an hour
- Online Application
- Background check
- Organizational skills
- In-person
11d
Nurse LPN - Assisted Living
Lake Seminole Square —Seminole, FL
- $27 an hour
- Full-time
- Hospitality
- LPN
- Entry level
- Paid training
- Paid holidays
Barber/Hair Stylist
Diesel Barbershop Nexton Square —Summerville, SC
- $20 - $55 an hour
- Weekends as needed
- Barbering License
- Cosmetology License
- Mid-level
- 401(k)
- Paid time off
Quick Apply
SY 26-27 Bilingual High School Licensed Social Worker or Counselor
School in the Square —Washington Heights, NY
- $65,500 - $124,061 a year
- Full-time
- School experience
- Classroom
- Spanish
- Health insurance
- 401(k)
Quick Apply
Speech Language Pathologist SLP
Rich Square Health & Rehabilitation Center —Rich Square, NC
- $42 - $53 an hour
- Full-time
- Skilled nursing facility
- Writing skills
- Mid-level
Quick Apply
Line Cook/Prep Cook
Tavern in the Square —Woburn, MA
- $20 - $25 an hour
- Part-time
- Cooking
- Organizational skills
- In-person
Quick Apply
Pediatric Home Health Physical Therapist
Square Peg Therapies LLC —Parker, CO
- $65 - $95 an hour
- Part-time
- 18 years or older
- Physical & Rehabilitation Medicine
- Master's degree
- Mileage reimbursement
- Paid holidays
Quick Apply
Math Instructor / Tutor
Mathnasium of Kennett Square —Kennett Square, PA
- $16 - $20 an hour
- Part-time
- Basic math
- Math
- In-person
- Opportunities for advancement
- Flexible schedule
Quick Apply
1d
Certified Nursing Assistant CNA Bonus*
Village Square Healthcare Center —San Marcos, CA
- $20 - $26 an hour
- Full-time
- HIPAA
- English
- High school diploma or GED
Quick Apply
Pediatric Home Health Occupational Therapist
Square Peg Therapies LLC —Parker, CO
- $65 - $95 an hour
- Part-time
- 18 years or older
- Master's degree
- Experience working with children
- Mileage reimbursement
- Paid holidays
Quick Apply
Mover/ Packer / Driver / Crew Leader
SQUARE COW MOOVERS LLC —Cedar Park, TX
- From $16 an hour
- Part-time
- Background check
- Customer service
- Ability to climb stairs
- Paid training
- 401(k) matching
Residential Clinician
Square Medical Group —Framingham, MA
- $65,000 - $80,000 a year
- Full-time
- Licensed Clinical Social Worker
- Mid-level
- Residential
Quick Apply
11d
Nurse LPN - Assisted Living
Lake Seminole Square —Seminole, FL
- $27 an hour
- Part-time
- Hospitality
- LPN
- Entry level
- Paid training
- Paid holidays
8d

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Franchise Operations Manager

Town Square Franchising
Remote

Quick Apply

Job Details

Full-time
$85,000 - $100,000 a year
2 days ago

Benefits

Paid training
Paid jury duty
Health savings account
AD&D insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Project management experience in technology
Customer service
Coaching
Driver's License
Bachelor's degree
Franchise business model
Organizational skills
Managing projects
Business Administration
Productivity software
Process management

Full Job Description

TITLE:Franchise Operations Manager

REPORTS TO:VP of Operations

RESPONSIBILITIES

Included but not limited to:

Franchise Operations

Serve as the primary operational consultant for assigned franchise owners.
Build strong relationships with franchisees through proactive communication and ongoing support.
Provide coaching on operational best practices, business processes, staffing, customer experience, and center performance.
Monitor operational performance and identify opportunities for continuous improvement.
Develop corrective action plans and follow up on operational initiatives.
Ensure franchisees are operating in accordance with Town Square standards, policies, and procedures.
Partner with cross-functional corporate departments to support franchise success.

Pre-Opening Support

Guide franchisees through the complete pre-opening process from construction completion through opening.
Manage and monitor all operational readiness milestones.
Review staffing plans, operational workflows, technology implementation, vendor setup, programming, transportation, and equipment readiness.
Conduct opening readiness assessments to ensure centers are prepared for launch.
Coordinate with Training, Development, Marketing, IT, Programming, and other internal teams throughout the opening process.
Ensure franchisees successfully complete all operational requirements prior to opening.

Opening Support

Travel to new franchise locations to provide on-site opening support.
Lead multi-day opening readiness visits.
Facilitate operational walkthroughs and real-life scenarios with the leadership team.
Coach staff on daily operations, member experience and programming, safety procedures, and operational workflows.
Observe team performance and provide immediate coaching and feedback.
Identify operational gaps and assist the team in implementing solutions.
Support franchisees through the critical first days of operation to ensure a successful launch.

Operational Site Visits

Conduct scheduled operational site visits for existing franchise locations.
Evaluate operational performance, staffing, programming, member engagement, customer service, compliance, and overall business operations.
Prepare detailed site visit reports and action plans.
Follow up on operational goals and improvement initiatives.
Share best practices and operational resources across the franchise system.

Operational Excellence

Assist in the development and continuous improvement of operational systems, tools, and resources.
Support implementation of new corporate initiatives and operational programs.
Participate in testing and rollout of new technology platforms and operational processes.
Identify trends across the franchise system and recommend process improvements.
Maintain accurate documentation of franchise interactions, site visits, and operational recommendations.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.

Requirements

Bachelor's degree in Business Administration, Franchise Management, Healthcare Administration, Operations Management, Hospitality Management, or a related field preferred.
Minimum of 3–5 years of franchise operations experience supporting franchise owners in a multi-unit franchise system required.
Experience supporting franchise openings and operational site visits strongly preferred.
Experience consulting with business owners and providing operational coaching.
Healthcare, senior services, hospitality, fitness, retail, or service-based franchise experience preferred.
Strong understanding of franchise business models and franchise support.
Excellent project management and organizational skills.
Strong analytical, problem-solving, and decision-making abilities.
Excellent verbal, written, and presentation skills.
Proficiency in Microsoft Office and business technology platforms. Successful results of background check, and where applicable, additional state specific regulatory requirements

Travel Requirements

Ability to travel approximately 30-50% of the time.
Overnight travel required for franchise openings, operational site visits, conferences, and corporate meetings.
Valid driver's license and ability to travel by air.

Core Competencies

Franchise Operations
Business Consulting
Operational Excellence
Relationship Management
Project Management
Operational Coaching
Multi-Unit Operations
Strategic Thinking
Change Management
Problem Solving
Communication and Presentation Skills
Customer Service Excellence

Success Measures

Success in this role will be measured by:

Successful execution of franchise openings.
Franchisee satisfaction and engagement.
Operational consistency across the franchise system.
Completion of opening readiness milestones.
Timely completion of operational site visits and follow-up action plans.
Adoption of operational best practices.
Compliance with Town Square operational standards.
Positive member and family experiences across franchise locations.

Pay: $85,000.00 - $100,000.00 per year

Benefits:

401(k)
401(k) matching
AD&D insurance
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid jury duty
Paid time off
Paid training
Referral program
Vision insurance

Experience:

Franchise Operations: 2 years (Required)

Willingness to travel:

50% (Required)

Work Location: Remote

Quick Apply

Refine Your Search

square jobs

Franchise Operations Manager

SY 26-27 High School Math and Science Special Education Teacher

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Property Manager

Marketing Coordinator (Part-Time)

Special Event Coordinator

Licensed Massage Therapist

Maintenance Assistant ~ Full Time

Nurse LPN - Assisted Living

Barber/Hair Stylist

SY 26-27 Bilingual High School Licensed Social Worker or Counselor

Speech Language Pathologist SLP

Line Cook/Prep Cook

Pediatric Home Health Physical Therapist

Math Instructor / Tutor

Certified Nursing Assistant CNA Bonus*

Pediatric Home Health Occupational Therapist

Mover/ Packer / Driver / Crew Leader

Residential Clinician

Nurse LPN - Assisted Living

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