Top 8 Bug Busters Pest Control Jobs

Routing Coordinator
Bug Busters Pest Control Services, Inc —Farmville, VA
- $17 - $20 an hour
- Full-time
- Background check
- Google Workspace
- Sales
- Paid holidays
- Health insurance
Quick Apply
Routing Coordinator
Bug Busters Pest Control Services, Inc —Farmville, VA
- $17 - $20 an hour
- Full-time
- Background check
- Google Workspace
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
9d

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Routing Coordinator
Bug Busters Pest Control Services, Inc —Farmville, VA
Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments. What type of benefits will you receive?*.
$17 - $20 an hour
Quick Apply
Routing Coordinator
Bug Busters Pest Control Services, Inc —Farmville, VA
Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments. What type of benefits will you receive?*.
$17 - $20 an hour
Quick Apply
9d

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Routing Coordinator

Bug Busters Pest Control Services, Inc
Farmville, VA

Quick Apply

Job Details

Full-time
$17 - $20 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Google Workspace
Sales
Phone communication
Customer service
Administrative experience
High school diploma or GED
Attention to detail
Desktop applications
Organizational skills
Typing
Productivity software
Appointment scheduling
Communication skills

Full Job Description

Please provide three (3) references with your resume. Two (2) must be from your most recent employers and one (1) can be a personal reference as long as it's not a family member.

As a Routing Coordinator, you will play a pivotal role in ensuring every customer has an experience that’s the best in pests. You will field incoming requests, schedule service visits, and maintain efficient routes that reduce drive time for our Pest Control Technicians. Leading with empathy and a service mindset, you’ll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.

You will…

Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate
Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments.
Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules—don’t worry, we will train you!
Use your sharp listening skills and probing questions to identify the customer’s concern and evaluate their needs
Monitor, update, and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results
Participate in quality assurance processes, programs, and initiatives
Safeguards customer privacy and other proprietary information
Entering data into database software and checking to ensure the accuracy of the data that has been inputted
Resolving discrepancies in information and obtaining further information for incomplete documents
Creating data backups as part of a contingency plan
Responding to information requests from authorized members
Preparing and sorting documents for data entry
Professional responsible for resolving overdue bills and collecting payments from those who owe
Monitoring accounts to identify overdue payments
Keeping accurate records and reporting on collection activity

What do you need to be successful?

Experience with Routing/Scheduling preferred
Previous experience in Customer Service required
High School Diploma or equivalent required
Ability to pass a drug screen and background check is required
Excellent interpersonal and communication skills
Strong computer skills in various software and web-based applications
Proficient in Microsoft Office/Google Workspace
Strong attention to detail and follow through
Demonstrated ability to prioritize tasks and manage time efficiently
Ability to work in a fast paced environment

What will my work environment be like?

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time.
Fast Paced Environment
Working individually as well as a team

What type of benefits will you receive?

Comprehensive benefits package including medical, dental, vision, & life Insurance, Disability
401(k) plan with company match
Paid vacation, holidays, and sick leave
Employee discounts, Employee Assistance Program, Flexible spending account
Incentive Based Pay opportunities in addition to salary range

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you have experience in an office setting dealing with heavy phone call volume?
Do you have any previous scheduling experience?
Please provide three (3) references with your resume. Two (2) must be from your most recent employers and one (1) can be a personal reference, as long as it's not a family member.

Experience:

Customer Service: 3 years (Required)
Scheduling: 1 year (Preferred)
Adminstrative: 3 years (Required)

Ability to Commute:

Farmville, VA 23901 (Required)

Ability to Relocate:

Farmville, VA 23901: Relocate before starting work (Required)

Work Location: In person

Quick Apply

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