Company Description: The Building Performance Institute, Inc., (BPI) is the nation's premier building performance credentialing, quality assurance and standards setting organization. BPI develops technical standards using an open, transparent, consensus-based process built on sound building science. BPI is approved by the American National Standards Institute, Inc. (ANSI) as an accredited developer of American National Standards.
Position Description
Job Title: Technical Relations Representative
Reports To: Technical Project Manager
FLSA Status: Non-Exempt
Salary Range: $50,000 - $55,000
Essential Duties and Responsibilities include the following:
- Conduct Interrater Reliability (IRR) reviews of field-based examinations for compliance with ANSI requirements
- Conduct review of online and field-based examinations; complete reports with reviewer observations and recommendations
- Proctor field and written exams of certification candidates as needed
- Perform proctor orientations as needed
- Train and mentor BPI proctors and test center personnel
- Assist in updating technical standards, manuals, testing procedures, and certifications
- Review and approve certification exam field test sites
- Provide technical support and training for contractors, proctors, and BPI staff
- Represent the Building Performance Institute at trade shows conferences, meetings, and certification events throughout the United States
- Attend Standards Technical Committee, Subject Matter Expert, and Working Group meetings; provide technical assistance and BPI context to group members
- Take part in technical processes such as working with BPI staff in getting new and updated certification exams in the marketplace
- Other duties as assigned
Special / Additional Duty:
- Develop and maintain manuals and training materials to support certified professionals, contractors, proctors, test centers and BPI staff
- Oversee “Ask an Expert” and other technical public inquiries including triage, response, tracking, maintenance and organization of library.
- Forward external questions to the appropriate department
- Respond to queries with answers supported by BPI Standards, Policies, etc. with little to no supervision
- Prepare answers to new technical questions and collaborate with different departments on policy developments, system updates, and standards and certifications development.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
High school diploma or general education degree (GED); and two to four years related Quality Assurance experience and/or training; or equivalent combination of education and experience. An AAS degree is preferred. Candidates must have a thorough knowledge of BPI and Industry Standards.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Math Ability:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
To perform this job successfully, an individual should have working knowledge of Microsoft Word, Excel, Internet Explorer, Outlook, PowerPoint and Access.
Certificates and Licenses:
Must have and maintain at least one BPI Core Certification of the following designations:
CORE Certifications
Building Analyst Professional, Building Analyst Technician, Heating Professional, Air Conditioning and Heat Pump Professional, and/or Manufactured Housing Professional
AND
Energy Auditor, and Quality Control Inspector
AND
Must also have (or obtain with 6 months of employment), their BPI Proctor Mentor status.
Must have a valid driver’s license.
Work Environment:
This position is primarily remote and is typically performed from a home office environment. Employees working remotely are expected to maintain a professional, distraction-free work environment and consistently meet productivity, communication, scheduling, and performance expectations. Employees must remain accessible during established working hours, actively participate in meetings and assigned activities, respond to communications in a timely manner, and complete assigned responsibilities within required deadlines and quality standards.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to work in high, precarious places; fumes or airborne particles; outdoor weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate.
Travel:
This position requires national travel estimated at up to 10% of the time.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position primarily involves remote and computer-based work, including communication, technical review activities, virtual meetings, and documentation tasks. Occasional travel and light lifting related to training materials or equipment may be required
The employee is frequently required to stand, walk; use hands and reach with hands and arms. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Work from home
People with a criminal record are encouraged to apply
Work Location: Remote
