We are currently seeking an experienced Business/Systems Analyst to join the Business Solution Technologies (BST) team. The Business/Systems Analyst will provide consulting and analytic services for some of the largest companies in Honolulu, Hawaii, working with the project team in identifying, analyzing, and translating business requirements to viable solutions to best meet client needs.
The role will involve:
Business and systems analysis (50%)
- Assisting project teams from problem assessment phase to implementation of solutions, including facilitating meetings as needed
- Performing root-cause analyses and identifying potential business process improvements, including identifying the use of technology to solve business issues
- Confirming, validating, and verifying accuracy of data items and relationships by reviewing information presented on application screens and/or queried from the system database
- Interfacing with other vendors as needed to implement process improvements
Business requirements gathering (10%)
- Interacting with client subject matter experts and technical team to identify needs and create business requirement documents
- Providing input into project planning and development effort sizing
- Collaborating with other key analysts and technical staff to ensure integration and alignment with client goals and objectives
Quality assurance testing (25%)
- Assisting with the development, quality assurance (QA) testing, and production support of enterprise level applications
- Developing QA test plans
- Conducting QA testing to support technical team
- Coordinating or assisting with the execution of user acceptance testing
User training (5%)
- Creating, or aiding in the development of, end user training documentation
- Participates in organization and training of system users
Business support (5%)
- Presenting data to leadership for strategic decision making and defining business direction, while working in close partnership with counterparts at the client site
- Providing education and training through written reports and oral presentations to support leadership in their decision-making process
Miscellaneous (5%)
- Supporting company initiatives as assigned
The ideal candidate will have:
Knowledge
- Bachelor’s degree in business administration, management information systems, computer science, or related field (required)
- Demonstrated knowledge in decision making, group process facilitation, and systems integration (required)
- Knowledge of Agile software development framework (desired)
Experience
- Five years business analyst or systems analyst experience (required)
- Five years of management consulting (desired)
- Demonstrated ability to identify, analyze, and resolve issues (required)
- Demonstrated ability to plan for, conduct, and document quality assurance testing (required)
- Demonstrated ability to provide consulting and analytical services to all levels within an organization (desired)
- Demonstrated ability to use SQL to query information out of relational databases such as Oracle or MySQL to support issue analysis and resolution development (required)
- Experience in Healthcare or Education (desired)
Skills
- Solid business report writing and presentation skills (desired)
- Strong working knowledge of standard PC applications such as Microsoft Teams, Outlook, PowerPoint, Visio, Excel, Access, Project (required)
- Working knowledge of issue management systems like Bugzilla, Mantis, or JIRA (desired)
Certifications
- PMI-PBA – Professional Business Analyst (desired)
- IIBA-CBAP – Certified Business Analyst Professional (desired)
Interested applicants can apply by emailing their cover letter and resume to [email protected].
