Top 127 Caresource Jobs

Care Navigator (Remote - Massachusetts)
CareSource —Massachusetts
- $41,200 - $66,000 a year
- Full-time
- Remote
- Basic math
- HIPAA
- Mid-level
instED Virtual Medical Control Physician (Part Time - $120.83 per hour/Remote/Pacific or Mountain Time)
CareSource —Remote
- $120.83 an hour
- Part-time
- Remote
- Medicine
- English
- 3 years
Claims Management Analyst III
CareSource —Remote
- $72,200 - $115,500 a year
- Full-time
- 5 years
- Computer literacy
- Writing skills
Part Time Medical Equipment Warehouse Technician
CareSource —Elk City, OK
- $12.50 - $15.00 an hour
- Part-time
- Microsoft Excel
- Pass drug screening
- No experience needed
- Referral program
Quick Apply
8d
Healthcare Analyst III
CareSource —Remote
- $83,000 - $132,800 a year
- Full-time
- 5 years
- Office
- Master's degree
13h
Scrum Master II
CareSource —Remote
- $83,000 - $132,800 a year
- Full-time
- Microsoft Word
- Computer science
- Microsoft Excel
2d
Business Analyst IV
CareSource —Remote
- $94,100 - $164,800 a year
- Full-time
- 7 years
- Microsoft Excel
- Office
Operations Specialist II
CareSource —Remote
- $62,700 - $100,400 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Research
3d
Member Services Rep - Bronx, NY - Bengali Speaking Preferred
CareSource —Bronx, NY
- $41,200 - $66,000 a year
- Full-time
- Computer literacy
- Writing skills
- Office
Team Lead, Customer Care
CareSource —Dayton, OH
- $54,500 - $87,300 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
DME Delivery/Warehouse Technician
CareSource —Ardmore, OK
- $14.50 - $16.00 an hour
- Full-time
- Background check
- Pass drug screening
- Maintenance
- Health insurance
- Dental insurance
Quick Apply
9d
Customer Care Specialist I (Must live in Ohio)
CareSource —Ohio
- $35,900 - $57,300 a year
- Full-time
- Computer literacy
- HIPAA
- Research
Enterprise Medical Director
CareSource —Remote
- $195,200 - $341,600 a year
- Weekends as needed
- Microsoft Word
- Medicine
- 5 years
Medical Director
CareSource —Remote
- $195,200 - $341,600 a year
- Weekends as needed
- Medicine
- 5 years
- BC/BE
AI Developer (HealthCare Experience)
CareSource —Remote
- $94,100 - $164,800 a year
- Full-time
- Computer science
- Azure
- Computer Science
instED Virtual Medical Control (VMC) Nurse Practitioner - POOL((Part Time - $91.67 per hour/Remote/Pacific or Mountain Time)
CareSource —Oregon
- $91.67 an hour
- Part-time
- Remote
- Nursing
- Doctoral degree
- 5 years
Revenue Cycle Coordinator III
CareSource —Dayton, OH
- $47,400 - $76,000 a year
- Full-time
- Microsoft Excel
- Public speaking
- HIPAA
Senior Manager, Capacity Planning & Reporting
CareSource —Remote
- $94,100 - $164,800 a year
- Full-time
- Microsoft Excel
- 5 years
- Master's degree
Market Quality Improvement Specialist II
CareSource —Nevada
- $62,700 - $100,400 a year
- Full-time
- Microsoft Excel
- Mid-level
- Office
Configuration Architect - GuidingCare
CareSource —Remote
- $94,100 - $164,800 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- 5 years

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Care Navigator (Remote - Massachusetts)

CareSource -
Massachusetts

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Job Details

Full-time
$41,200 - $66,000 a year

Qualifications

Customer communication
Basic math
High school diploma or GED

Full Job Description

Job Summary:

The Care Navigator is responsible for conducting telephonic interactions, documenting service activities, and supporting administrative functions that enhance member satisfaction. Care Navigators also contribute to core operations including intake, triage, scheduling coordination, provider and member engagement, centralized documentation, and escalations.

Essential Functions:

Conducts outreach to members and providers to confirm service details, coordinate scheduling, address general inquiries, and ensure accurate documentation of care coordination activities.
Coordinate services by working with providers, community partners, and member/ caregivers to manage scheduling, service updates, and administrative changes, as needed
Serves as a support resource for member and provider requests, escalations, or concerns by coordinating responses and ensuring issues are routed or addressed promptly
Collaborates with the care team, providers, and other partners as needed to support member service requests and ensure smooth communication and continuity across care activities
Initiate outreach to members, vendors, providers, and/or vendors/suppliers to follow up on non-clinical matters assigned by the Care Team (e.g., including authorization status, DME status, appointment scheduling and prescription assistance)
Provide administrative support as assigned
Assist members and the Care Team with solving health plan related concerns, i.e. claims follow up or prior auth status, etc.
Help members schedule transportation to medical appointments; assist members with booking issues
Support targeted member outreach campaigns when there is an event that has the potential to broadly impact our membership’s wellness, such as agency closures, hazardous/catastrophic events (e.g., power outages, fires, inundations)
Coordinates interpreting and translation supporting services for the member (including ADA compliance)
Obtain documents/forms that allow Care Team to speak with members and/or representatives on the member’s behalf in accordance with HIPAA laws – e.g., Release of Information (ROI), Oral Disclosure of Protected Health Information
Assist leadership with the development, refinement and enhancement of programs, initiatives, processes, policies, workflows, and projects
Mentor for new Care Navigation Specialist – during and beyond their orientation period, if needed
Maintain accurate documentation and maintenance of member records and alignment with regulatory standards, ensuring timely distribution to appropriate internal teams or provider partners as needed
Follow established standards of practice, internal policies, and procedures to ensure compliance with contractual obligations and applicable regulatory requirements
Identify member and provider needs and facilitates referrals to appropriate internal teams such as care management or community-based support programs
Performs any other job related duties as requested.

Education and Experience:

High School or GED required
One (1) year of related experience in a health-related service field required

Competencies, Knowledge and Skills:

Critical thinking and troubleshooting skills
Strong customer service and problem-solving skills
Ability to work in multiple systems, often simultaneously
Clear, concise, and effective oral and written communication
Strong time management and demonstrated ability to work independently
Flexibility to adapt to business needs
Motivated team player
Excellent organizational skills
High attention to detail and accuracy
Basic arithmetic skills required
Proficiency in Microsoft Office Suite

Licensure and Certification:

None required

Working Conditions:

General office environment; may be required to sit or stand for extended periods of time
Travel is not typically required

Compensation Range:

$41,200.00 - $66,000.00

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Hourly

Organization Level Competencies

Fostering a Collaborative Workplace Culture
Cultivate Partnerships
Develop Self and Others
Drive Execution
Influence Others
Pursue Personal Excellence
Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

Apply Now

Refine Your Search

Caresource jobs

Care Navigator (Remote - Massachusetts)

instED Virtual Medical Control Physician (Part Time - $120.83 per hour/Remote/Pacific or Mountain Time)

Claims Management Analyst III

Part Time Medical Equipment Warehouse Technician

Healthcare Analyst III

Scrum Master II

Business Analyst IV

Operations Specialist II

Member Services Rep - Bronx, NY - Bengali Speaking Preferred

Team Lead, Customer Care

DME Delivery/Warehouse Technician

Customer Care Specialist I (Must live in Ohio)

Enterprise Medical Director

Medical Director

AI Developer (HealthCare Experience)

instED Virtual Medical Control (VMC) Nurse Practitioner - POOL((Part Time - $91.67 per hour/Remote/Pacific or Mountain Time)

Revenue Cycle Coordinator III

Senior Manager, Capacity Planning & Reporting

Market Quality Improvement Specialist II

Configuration Architect - GuidingCare

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This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

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