Top 206 Chubb Jobs | SimplyHired

Senior Instructional Designer
Chubb —Phoenix, AZ
- Full-time
- Writing skills
- Data analysis skills
- Mid-level
Customer Service Representative
Chubb —Smyrna, GA
- Full-time
- Research
- Mid-level
- High school diploma or GED
Chubb Customer Center Account Executive
Chubb —Whitehouse Station, NJ
- $55,000 - $74,000 a year
- Full-time
- Remote
- Research
- Mid-level
- Organizational skills
Policy Search Associate
Chubb —Richmond, IN
- Full-time
- Customer service
- Research
- Windows
Billing Customer Service Representative
Chubb —Phoenix, AZ
- Overtime
- Basic math
- High school diploma or GED
- 1 year
Customer Service Representative
Chubb —O'Fallon, MO
- Full-time
- Research
- Microsoft Office
- Communication skills
AVP Marketing Northwest Division
Chubb —Spokane Valley, WA
- $114,000 - $166,000 a year
- Full-time
- Computer literacy
- Mid-level
- Office
Administrative Assistant
Chubb —Walnut Creek, CA
- $57,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Technical Service Representative
Chubb —Smyrna, GA
- Full-time
- Research
- Mid-level
- High school diploma or GED
Director, EHS Sales & Client Services (remote with travel)
Chubb —New York, NY
- $102,000 - $148,000 a year
- Full-time
- Remote
- Research
- Analysis skills
- Travel
Senior Loss Control Representative - N. California
Chubb —Sacramento, CA
- $90,000 - $154,000 a year
- Full-time
- Microsoft Excel
- 5 years
- Bachelor of Science
Global Head Insurance Learning-Underwriting & Technical Excellence
Chubb —New York, NY
- $200,000 - $250,000 a year
- Full-time
- Office
- Presentation skills
- Senior level
Telephonic Nurse Case Manager
Chubb —Johnston, IA
- $104 a day
- Full-time
- Spanish
- Nursing
- RN License
Administrative Assistant
Chubb —Simsbury, CT
- Full-time
- 5 years
- Mid-level
- Bachelor's degree
Business Development Manager- Leisure Travel
Chubb —Phoenix, AZ
- $67,300 - $114,400 a year
- Full-time
- Microsoft Excel
- Marketing
- 5 years
ESIS Claims Compliance Specialist, WC
Chubb —Chatsworth, CA
- $78,100 - $114,400 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Organizational skills
VP, Portfolio Insights Leader
Chubb —Whitehouse Station, NJ
- $150,000 - $217,000 a year
- Full-time
- Azure
- Management
- Computer Science
Sr. Claim Center Representative
Chubb —Phoenix, AZ
- $48,000 - $67,000 a year
- Overtime
- No experience needed
- Mid-level
- High school diploma or GED
- Health savings account
- Employee stock purchase plan
StreamLabs Customer Service Representative
Chubb —Smyrna, GA
- Writing skills
- Associate's degree
- Communication skills
ESIS Claims Assistant
Chubb —Cheektowaga, NY
- $40,000 - $61,000 a year
- Full-time
- Office
- Windows
- Organizational skills
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Senior Instructional Designer

Chubb -
Phoenix, AZ

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Job Details

Full-time

Qualifications

Project management experience in education
Online learning activities
Online learning environment experience
Needs assessment for curriculum design
Online learning curriculum development
Managing design projects
Online training platform teaching experience
Managing projects
Remote training
Adult learning
Adult education
Stakeholder relationship building
Educational content composition projects

Full Job Description

The Senior Instructional Designer will be accountable for managing the design and development of innovative training programs through the creation of facilitator-led and online training content. All candidates must have experience in instructional design methodology, curriculum design, training needs analysis, and eLearning development. Strong project and relationship management skills are required. Strong skills working in a team-based work environment as well as independently are important. This role is responsible for ensuring instructional design standards along with the use of technology evolve to meet the needs of today’s learners.

This role can sit in our Phoenix, AZ, Alpharetta, GA, O'Fallon, MO, or Philadelphia, PA offices.

Responsibilities:

Partner with business leaders to identify and assess critical business skills and knowledge required for both new hires and existing employees
Collaborate with key stakeholders, business units, and subject matter experts to review claims processes and procedures, ensuring learning solutions are relevant and targeted to each business area
Conduct training needs assessment to identify skill gaps and learning objectives
Design, develop, and implement comprehensive learning curriculum and resources including new hire, upskill, and continuous learning programs that support ongoing development and address competencies such as claims processing, customer service, regulatory compliance, workflow management and operational excellence
Create engaging facilitator materials, including e-learning modules, blended learning solutions, job aids, and simulations tailored to each business area
Integrate real-world claims scenarios, case studies, and interactive activities that reinforce practical skill development and decision making relevant to each business area
Ensure all curriculum content and supporting training resources align with organizational policies, industry regulations, and best practices for claims handling and customer service
Manage multiple training projects independently, coordinating with cross-functional teams to achieve expected outcomes and deliver programs efficiently
Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics; analyze results and provide recommendations for ongoing improvement to leadership
Provide editing and quality control for training deliverables and communications to ensure clarity, accuracy, and consistency
Assist and collaborate with business partners and subject matter experts in the creation, review, and maintenance of Standard Operating Procedures (SOP’s) to support operational excellence and training effectiveness
Stay current with industry trends, regulatory changes, and emerging technologies in claims and operations to continuously enhance learning programs
Prepare and support the Claims Center Learning team in delivering newly developed virtual and in-person training sessions

Bachelor’s Degree and a minimum of 3-5 years of instructional design or curriculum development experience and expertise in adult learning strategies, including online learning and rapid design principles; or combined work experience
Proficient in applying instructional design models (e.g., ADDIE, SAM, Bloom’s Taxonomy) and adult learning principles
Demonstrated experience designing and delivering training for technical and business skills within a corporate environment, specifically in claims or insurance settings
Ability to travel approx 25%
Experience assessing training effectiveness through metrics, feedback, and performance data: able to make recommendations for improvement
Familiarity with claims processes, customer service, regulatory compliance, and operational procedures
Superior writing, editing, communication and presentation skills
Ability to partner with business units, subject matter experts, and cross-functional teams to gather requirements and deliver effective learning solutions
Ability to quickly establish strong working relationships with all levels of personnel across multiple departments
Ability and experience in working independently to develop training solutions from start (needs analysis/assessment) to end (delivery)
Skilled in Project Management with outstanding organizational skills, attention to detail, and the ability to organize workflow to manage multiple projects and accomplish tasks with follow-through to completion
Proficiency with e-learning platforms (ex. as Articulate or Captivate); video/audio editing software; and Adobe Suite (Acrobat X Pro, Photoshop, Illustrator), and Microsoft Office products
Current knowledge of the latest training technologies and training program design strategies

Preferred Skills and Experience:

A minimum of 3-5 years in Claims and/or Claims Learning and Development
Experience leveraging artificial intelligence (AI) tools or technologies to enhance learning solutions, including adaptive learning platforms, simulations, chatbots, or content personalization
Experience in process documentation and development of process education is a plus
Experience in creating and maintaining Standard Operating Procedures (SOP’s)
Experience with Learning Management Systems (LMS) and SCORM from an instructional design perspective
Bachelor’s or master’s degree in Instructional Design or related field

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

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Refine Your Search

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Senior Instructional Designer

Customer Service Representative

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Technical Service Representative

Director, EHS Sales & Client Services (remote with travel)

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Telephonic Nurse Case Manager

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Business Development Manager- Leisure Travel

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VP, Portfolio Insights Leader

Sr. Claim Center Representative

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ESIS Claims Assistant

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