Top 915 Cinemark Jobs

Call Center Representative - Hybrid
CNMK Texas Properties, LLC. —Frisco, TX
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Research
- Paid training
- Health insurance
Quick Apply
Theatre Manager
Cinemark USA, Inc. —Davie, FL
- $58,088.67 - $72,610.83 a year
- Weekends as needed
- 18 years or older
- Basic math
- Sanitation
- Health insurance
- Paid time off
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14d
Trilingual Call Center Representative - Hybrid
CNMK Texas Properties, LLC. —Frisco, TX
- Weekends as needed
- Microsoft Word
- Spanish
- Microsoft Outlook
- Relocation assistance
- Health insurance
Quick Apply
Theatre Maintenance
Cinemark USA, Inc. —Davie, FL
- $21.50 - $24.24 an hour
- Weekends as needed
- 18 years or older
- English
- Ability to lift 50 pounds
- Health insurance
- Paid time off
Quick Apply
Bilingual (Spanish) Digital Cinema Call Center Representative
CNMK Texas Properties, LLC. —Frisco, TX
- Weekends as needed
- Spanish
- Microsoft Outlook
- English
- Health insurance
- Paid time off
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Technology Project Specialist
CNMK Texas Properties, LLC. —Plano, TX
- Full-time
- Microsoft Excel
- Engineering
- Mid-level
- Health insurance
- Paid time off
Quick Apply
13d
Workday Integrations Specialist
CNMK Texas Properties, LLC. —Plano, TX
- Full-time
- Computer Science
- 5 years
- Finance
- Health insurance
- Paid time off
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Workers Compensation Claims Specialist
CNMK Texas Properties, LLC. —Plano, TX
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health insurance
- Paid time off
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Senior Data Engineer
CNMK Texas Properties, LLC. —Plano, TX
- Full-time
- Computer Science
- 5 years
- Analysis skills
- Health insurance
- Paid time off
Quick Apply
Lead Data Scientist
CNMK Texas Properties, LLC. —Plano, TX
- Full-time
- Azure
- Computer Science
- 5 years
- Health insurance
- Paid time off
Quick Apply
Theater Technology Presentation Manager
CNMK Texas Properties, LLC. —Plano, TX
- Full-time
- Microsoft Excel
- High school diploma or GED
- Travel
- Health insurance
- Paid time off
Quick Apply
11d
Bowling and Gaming Manager - Gamescape
CNMK Texas Properties, LLC. —Greenville, TX
- $47,986.29 - $59,982.86 a year
- Weekends as needed
- 5 years
- Ability to lift 50 pounds
- Recruiting
- Health insurance
- Paid time off
Quick Apply
1d
Finance Manager - G&A, Workforce Planning & Incentives
CNMK Texas Properties, LLC. —Plano, TX
- Full-time
- Microsoft Excel
- 5 years
- Office
- Health insurance
- Paid time off
Quick Apply
Senior Category Manager – Food & Beverage
CNMK Texas Properties, LLC. —Plano, TX
- Full-time
- Microsoft Outlook
- Sales
- Analysis skills
- Health insurance
- Paid time off
Quick Apply
Senior Data Solutions & Engineering Architect
CNMK Texas Properties, LLC. —Plano, TX
- Full-time
- Computer Science
- 5 years
- Master's degree
- Health insurance
- Paid time off
Quick Apply
Senior Director, Corporate Financial Planning & Analysis
CNMK Texas Properties, LLC. —Plano, TX
- Full-time
- Microsoft Excel
- Office
- Finance
- Health insurance
- Paid time off
Quick Apply
13d
VP, Global Treasury
CNMK Texas Properties, LLC. —Plano, TX
- Full-time
- CPA
- 11+ years
- Office
- Health insurance
- Paid time off
Quick Apply
VP, TOP Escalations and Supply
CNMK Texas Properties, LLC. —Frisco, TX
- Full-time
- Spanish
- Engineering
- 11+ years
- Health insurance
- Paid time off
Quick Apply
IT Operations Engineer II
CNMK Texas Properties, LLC. —Plano, TX
- Full-time
- Spanish
- Mid-level
- Office
- Health insurance
- Paid time off
Quick Apply
7h
Mechanic - Gamescape Bowling and Gaming
CNMK Texas Properties, LLC. —El Paso, TX
- $14.00 - $18.97 an hour
- Part-time
- Customer service
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Paid time off
Quick Apply

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Call Center Representative - Hybrid

CNMK Texas Properties, LLC. -
Frisco, TX

Quick Apply

Job Details

Full-time

Benefits

Paid training
Health insurance
Paid time off
Parental leave
401(k) matching
Employee discount

Qualifications

Microsoft Excel
Email customer support
Microsoft Outlook
Word embeddings
Conflict management
Typing

Full Job Description

Join Our Team

As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks. With 500+ theatres and nearly 6,000 screens; we're truly a global presence of 20,000 movie lovers working together to make unforgettable experiences.

Role Summary:

A Guest Services Agent primary responsibility is to answer inbound calls and assist customers with a wide variety of questions and concerns while guaranteeing high guest satisfaction. We’re seeking enthusiastic individuals with proficient written and email communication skills along with the ability to multitask through different inquiry types. In this role, you will be the voice of Cinemark offering a unique and innovative solution to each question, problem, complaint, or concern that the customer may have experienced.

Responsibilities:

Provide immediate front-line support to our Guest inquiries while maintaining a positive, empathetic, and professional attitude at all times
Responsible for handling Guest matters and interactions through various channels such as phone and email
Identify and communicate effectively with various departments of the organization to escalate Guest matters
Knowledge and understanding of Cinemark policies, in-theatre operation procedures, Marketing programs and special initiatives
Keep detail records of Guest interactions, transactions, comments and feedback received
Multi-task using various software platforms
Demonstrates initiative, problem solving ability, adaptability and flexibility
Resolve problems by clarifying issues, researching and exploring answers and alternative solutions, thinking outside the box, implementing solutions, and escalating issues when necessary
Maintain performance objectives such as attendance and Key Performance Indicators
Perform other duties as required and assigned by Supervisor and upper management

Requirements:

One year of customer service experience in a fast-paced call center environment preferable
Strong conflict resolution skills and ability to effectively communicate difficult outcomes while maintaining a positive customer experience
Must have strong time-management, follow-up and proficient organizational skills
Must be proficient with written and verbal communication skills, email, internet usage, MS Word, MS Excel, and MS Outlook.
Must be able to type a minimum of 30 words per minute
Ability to maintain performance objectives such as attendance, schedule adherence, and efficiency performance objectives
Must be available to work schedules during the call center hours of operation, including nights, weekends and holidays
Adapt to changes in job requirements, learning and applying new skills as needed to ensure the company's success
Ability to complete mandatory paid in-house training for 4 weeks with a requirement of 100% attendance

Benefits Available:

At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members.

Employee Discount
401(k) Matching*
Growth Opportunities
Education Assistance*
Health Benefits*
Parental Leave*
Paid Time Off*
Daily Pay*
Free Movies*
Benefits may vary by career category, so be sure to check the specific details on our career site.

DISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Cinemark is an Equal Opportunity Employer

Quick Apply

Refine Your Search

Cinemark jobs

Call Center Representative - Hybrid

Theatre Manager

Trilingual Call Center Representative - Hybrid

Theatre Maintenance

Bilingual (Spanish) Digital Cinema Call Center Representative

Technology Project Specialist

Workday Integrations Specialist

Workers Compensation Claims Specialist

Senior Data Engineer

Lead Data Scientist

Theater Technology Presentation Manager

Bowling and Gaming Manager - Gamescape

Finance Manager - G&A, Workforce Planning & Incentives

Senior Category Manager – Food & Beverage

Senior Data Solutions & Engineering Architect

Senior Director, Corporate Financial Planning & Analysis

VP, Global Treasury

VP, TOP Escalations and Supply

IT Operations Engineer II

Mechanic - Gamescape Bowling and Gaming

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