Top 742651 Client Services Jobs

Account Coordinator - Client Services
Great Northern Corporation —Brooklyn Park, MN
- From $24.04 an hour
- Full-time
- Office
- High school diploma or GED
- Typing
- Profit sharing
- Paid holidays
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Remote Client Success Agent - Inbound
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Client Support Specialist
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Notary Signing Service Scheduler
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Client Coordinator
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14d
Retention Agent
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7d
Customer Service Representative Bilingüal (english spanish)
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- $19.00 - $20.50 an hour
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6d
Insurance Service Specialist - Owatonna, MN
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Director of Client Relations [Financial Services / Wealth Management]
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Account Manager II
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Client Partner - Reddit
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Account Coordinator - Client Services

Great Northern Corporation -
Brooklyn Park, MN

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Job Details

Full-time
From $24.04 an hour

Benefits

Profit sharing
Paid holidays
Health insurance
Dental insurance
401(k) matching
Life insurance

Qualifications

Credit checks analysis
Managing customer accounts
Confidential information handling
Account maintenance
Phone communication
Credit risk assessment
Spreadsheets
Professional ethics
Customer order taking
Logistics customer service
Sales order data entry
Shipment tracking for distribution operations
Accounting software
Filing
High school diploma or GED
Managing clients in a customer support role
Records management
Freight shipment tracking
Sales quoting
Production planning
Credit history review
Collaboration with manufacturing teams
Typing
Order tracking
Productivity software
Order inquiry handling
Account management experience
Tracking inventory levels
Entry level
Client interaction via phone calls

Full Job Description

Account Coordinator

Why Great Northern
Established in 1962, Great Northern is a local, privately owned paper-based packaging manufacturer with a long history of providing secure, stable, and meaningful positions. You will experience a collaborative team-first, safe, clean, enjoyable, and predictable workplace where team members support and care for one another.

Our team members produce sustainable and eco-friendly products that are supplied to national brands that impact people's day-to-day lives.

Additionally, Great Northern is continually investing in upgrading or purchasing new, high-speed manufacturing equipment to maximize and increase capacity. Our employees have access to state-of-the-art technology and tools, enabling them to work more efficiently and effectively. These investments not only maximize our capacity and increase production, but also create more opportunities for our employees to learn and grow their careers.

What We Can Offer You
In addition to excellent wages, Great Northern has a competitive benefits package including medical; dental; life insurance; paid vacation; paid holidays; profit sharing and 401(k) with company match.
We also offer our employees a safe, clean, friendly environment and room for growth! Are you looking for a career with an established and stable company?

Pay/Schedule

$24.00/hour minimum starting wage
Monday – Friday: This is an onsite position

Under general supervision and following established procedures, the Account Coordinator is responsible for handling and following through on customers' requests for service and product information in support of sales activity. Processes orders for products received by mail, telephone, or personally from the customer or company employee.

Partial Position Summary

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING. OTHER DUTIES MAY BE ASSIGNED.

Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
Provides price quotations for customers, prospective customers, and sales people.
Writes, types, or edits orders, or enters data accurately into computer, to determine total cost for customer.
Records or files copies of orders.
Assists in ascertaining credit rating of customer.
Checks inventory control and notifies stock control departments of orders that would deplete stock.
Determines production routing of custom orders according to specifications and machine capabilities.
Expedites "hot" orders.
Initiates purchase requisitions.
Routes orders to appropriate department for order processing.
Follows up on orders to ensure delivery by specified dates.
Investigates and resolves routine requests and customer complaints.
Confers with production, sales, shipping, and warehouse staff to expedite orders and trace missing or delayed shipments.
Work requires minimal supervision on projects and tasks.
Performs a variety of miscellaneous tasks that may be assigned by management representatives from time-to-time.

KNOWLEDGE, SKILLS AND ABILITIES

High school diploma or general education degree (GED).
A commitment to ethical business standards and personal integrity.
Self-motivation and ability to work with minimal supervision.
Excellent interpersonal communications skills in oral and written format and in terms of telephone etiquette.
Demonstrated ability to work effectively with customers, and the ability to convey a positive and professional image of service and support to employees at all levels of responsibility in the company.
Proficient in Microsoft Office software (Word, E-mail, and Excel) spreadsheet applications. Exposure to other computer software such as accounting, purchasing, manifest or plant data collection.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Accuracy in work and strong attention to detail.
Ability to maintain confidentiality of sensitive and confidential company and employee/employment related information.
Approachable and supportive when working with others.

Expectation
To be successful your teammates will depend on you to have pride in your work, be on time, work safely, work effectively with others, be optimistic, take ownership of your responsibilities, and look for continuous improvement opportunities.

Check out this insightful testimonial for what one of our employees has to say about working at Great Northern: Employee Testimonial
Click here to learn more about Great Northern has to offer for your career!
Here is another testimonial that showcases one of our newest machines!: Employee Testimonial

We are a Tobacco free campus
Great Northern is an Equal Opportunity Employer

Great Northern is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

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