Top 102 Communication Test Jobs

Salesforce and Marketing Cloud Business Administrator
Motivera Search Group —Boston, MA
- $38 an hour
- Contract
- Hybrid work
- Background check
- Computer science
- Computer Science
Quick Apply
Salesforce Marketing Cloud Solution Architect
LHH US —Denver, CO
- $50 - $68 an hour
- Contract
- Remote
- 5 years
- Military encouraged
- Fair chance
- Commuter assistance
- Paid holidays
Quick Apply
15h
Principal Deployable Network Communications
Northrop Grumman —Beale AFB, CA
- $98,900 - $148,300 a year
- Overtime
- Oracle
- Bachelor of Science
- Windows
- Paid holidays
- Disability insurance
9d
Systems Architect - Communications & Telehealth Technologies
Houston Methodist —Houston, TX
- Full-time
- Computer Science
- English
- 3 years
1d
Part Time Legal Content Developer, Bar Essay & Performance Test
Kaplan —Remote
- Part-time
- Remote
- Microsoft Word
- Background check
- Writing skills
- Health insurance
- Tuition reimbursement
Technical Writer / Test & Evaluation Analyst
The Lockwood Group —Aberdeen Proving Ground, MD
- $100,000 - $115,000 a year
- Bachelor's degree
- Senior level
- 10 years
- Health insurance
- Dental insurance
Quick Apply
Senior Managing Editor, Content and Test Development
Cambium Learning Group —Remote
- Full-time
- Remote
- 11+ years
- Master's degree
- Math
Cyber Communications Coordinator
Fortress Information Security —Remote
- $75,000 - $95,000 a year
- Full-time
- Remote
- Microsoft Outlook
- Pass drug screening
- 3 years
- Disability insurance
- Health insurance
Quick Apply
Technical Writer (Software & Test)
Summit TRC —Huntsville, AL
- $70,000 - $95,000 a year
- Full-time
- Mid-level
- Windows
- Bachelor's degree
- Profit sharing
- Health insurance
Quick Apply
8d
Quote and Proposal Writer - Environment Testing
Eurofins USA Environment Testing —Lancaster, PA
- $55,000 - $65,000 a year
- Full-time
- Remote
- Marketing
- English
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Research SME - Communication Protocols
Bluemont Technology & Research, Inc. —Bethesda, MD
- Computer Science
- Master's degree
- Doctor of Philosophy
Quick Apply
SEO Testing Analyst | Washington State (Remote) | $55-65K
SearchPilot —Seattle, WA
- Full-time
- Remote
- JavaScript
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Sr Mission Communication Spec (Data)
Mission Support and Test Services —Las Vegas, NV
- $95,139.20 - $142,708.80 a year
- Full-time
- Senior level
- Paid holidays
- Health insurance
Engineering Technologist II (Shipboard Radio Communication Systems)
BAE Systems Inc. —Saint Inigoes Shores, MD
- $77,809 - $132,275 a year
- Full-time
- Microsoft Excel
- Up to 50% travel
- Mid-level
- Health savings account
- Paid holidays
Coordinator - Point of Care Testing (Laboratory Communication and Document Control)
Henry Ford Health —Detroit, MI
- Mid-level
- Bachelor's degree
- Home Health
- Health insurance
- Dental insurance
Technical Writer – I - Test Planning and Management - PRTR
TRAX International —Dahlgren, VA
- Full-time
- Background check
- Pass drug screening
- English
Technical Writer – II - Test Planning and Management - PRTR
TRAX International —Dahlgren, VA
- Full-time
- Microsoft Word
- Background check
- Pass drug screening
Systems Architect, Air Traffic Control for IP-based Voice Communication Systems - Maryland
ROHDE & SCHWARZ GmbH & Co. KG —Columbia, MD
- $153,000 - $204,000 a year
- Hybrid work
- Microsoft Word
- Computer Science
- Bachelor of Science
Technical Writer
Acenda —San Diego, CA
- Full-time
- Mid-level
- Bachelor's degree
- Communication skills
Communication & Network Architect - Technical Fellow
The Aerospace Corporation —El Segundo, CA
- $203,800 - $305,600 a year
- Full-time
- Engineering
- 11+ years
- Analysis skills
- Paid holidays
- Relocation assistance

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Salesforce and Marketing Cloud Business Administrator

Motivera Search Group
Boston, MA

Quick Apply

Job Details

Contract
$38 an hour

Qualifications

Certified Salesforce Administrator
Customer communication
Salesforce Marketing Cloud
Bachelor's degree
Email marketing experience within education
Analytics

Full Job Description

ONLY CANDIDATES WHO ARE CURRENT MASSACHUSETTS RESIDENTS AND HAVE ANSWERED ALL APPLICATION QUESTIONS WILL BE CONSIDERED.

Job Summary

The Salesforce and Marketing Cloud Administrator is the administrator for Salesforce and Marketing Cloud for the organization. With the Salesforce Marketing Cloud Manager, they are responsible for configuring and maintaining Salesforce and Marketing Cloud to ensure continued delivery of innovative, high-quality solutions to meet business needs for departments using the CRM (Ascend), marketing communication tools or marketing data.

Responsibilities

Primary contact for Marketing Cloud, will analyze business needs recommending modifications to improve Marketing Cloud system performance, efficiency, internal business process and reporting.
Works with customers to define requirements and mapping features to new and current business processes; collaborates with IT and third-party service providers on implementing technical solutions
Design and implement automated marketing campaigns using tools like Journey Builder, Automation Studio and Email Studio.
Drives and increases user adoption and ensures user satisfaction by identifying training gaps and system problems; provides training and solutions
Collaborates with Advancement teams to execute marketing and advertising campaigns. Customer base is includes of Office of the Senior Vice President, Office of Alumni Relations, Annual Giving, Planned Giving, Marketing and Communications, University Events, Parent Philanthropy Program, the Women Who Empower program, etc.
Collaborates with cross division teams including the Office of the Senior Vice President for Advancement and Advancement Marketing & Communications, to create target lists and advise on opportunities for marketing automation
Collaborates with teams across the University to achieve marketing and business objectives.
Maintains data integrity by performing data maintenance tasks such as de-duping, uploads and other data quality assurance procedures in Salesforce and Marketing Cloud
Manages and oversees system users including creating and maintaining profiles, roles, permissions, sharing rules and queues
Research and test changes in upcoming Salesforce and Marketing Cloud releases, as well as other integrated applications; provides recommendations when necessary to enhance efficiency and productivity
Maintains ongoing documentation and training processes as business needs evolve or as features are added
Assists with reporting tools to measure success of campaigns and digital presence
Other duties and special projects as assigned

Preferred Qualifications

Bachelor's Degree required (Marketing, Business, Computer Science, or related field preferred)
3 – 5 years marketing and digital analytics experience (Higher Ed or Advancement background is preferred)
3 – 5 years Salesforce CRM and/or SF Marketing Cloud experience
Salesforce Administrator Certification
Marketing Cloud Administrator Certification
Excellent communication and listening skills
Top 3 skills:
Familiarity with Mass Email Marketing
Marketing Cloud familiarity, or demonstrated ability to learn, absorb and apply technology solutions
Salesforce experience
Analytics experience preferred
Code/Query Experience such as SQL, SOQL, HTML, Ampscript

Key Responsibilities

Manage trainings in Salesforce Marketing Cloud for Advancement staff, prepare and maintain training documentation, and lead ongoing training sessions for Salesforce and Marketing Cloud users in University Advancement.

Schedule training sessions for new users training, building and sending emails.
Maintain up-to-date documentation for all training sessions
Identify training and learning needs through meetings with team members at all levels of the University to determine skills and knowledge gaps and recommend solutions.
Prepare training documentation for each training session for participants.
Oversee email sends (audit) offering guidance as needed.

Meet with customers to understand email marketing campaigns. Obtain full project scope and recommend solutions utilizing Journey Builder, Automation Studio and Email Studio.

Work with teams to improve time spent connecting with customers by automating email sends and internal processes.
Offer solutions of automation, reducing task workload.

Assist the Salesforce Marketing Cloud Manager in providing Salesforce.com and Marketing Cloud help desk and business analysis support to approximately 200 users in University Advancement and other business units as necessary.

Provide assistance to Marketing Cloud users on daily questions, understanding when to collaborate with colleagues to obtain proper results
Recognize opportunities or training gaps and initiate actions to capitalize on them by looking for new or productive ways to make an impact
Compile report requests and specs from Marketing Cloud customers. Collaborate with manager or other colleagues to provide guidance on pulling successful and accurate reports and metrics in Marketing Cloud
Proactively maintain and continuously update examples of report scenarios and best practices for future reference by our users.

Maintain quality assurance for data entered Marketing Cloud

Run queries daily, weekly or monthly to determine the quality of the data entered in the system by users
Consistently proof or audit uploads managed by AIS
Proactively suggest and create new queries/audit reports are needed and develop these queries to ensure data integrity
Identify possible solutions to data entry issues and identify training gaps, determine how to resolve those gaps.

Assist in testing new functionality, data cleanup, and other duties as necessary.

Work in the Marketing Cloud test environment to test new functionality and document the results
Identify and perform data cleanup tasks.

Pay: $38.00 per hour

Application Question(s):

Do you have 3-5 years of experience actively managing and configuring both Salesforce CRM and Salesforce Marketing Cloud?
Do you hold a current Salesforce Administrator or Marketing Cloud Administrator certification?
Are you able to commute to Boston 3 days a week for this role for the duration of the 6 month contract?

Work Location: Hybrid remote in Boston, MA 02115

Quick Apply

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Salesforce and Marketing Cloud Business Administrator

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