BILINGUAL LEASING AND PROPERTY SPECIALIST
JOB DESCRIPTION
June 2026
SUMMARY OF RESPONSIBILITIES
Maintain an occupancy rate of 95% or higher while providing daily oversight of all agency managed and owned properties. Keep Project Based Voucher (PBV) units in compliance with program requirements. Advise applicants, tenants and clients of their rights and responsibilities regarding their lease and other program policies. Enforce the lease and other program policies while adhering to all Fair Housing regulations and other applicable laws. Maintain accurate applicant, tenant and participant files and electronic records. Interface with tenants and act as a liaison to maintenance staff for optimal asset performance and sustainability. Process leases and terminations. Perform other duties as assigned.
SUPERVISORY ACCOUNTABILITY
Reports to the Housing Assets Manager, Deputy Director and the Executive Director.
ESSENTIAL JOB FUNCTIONS
1. Maintain an Occupancy of 95% or Higher
a. Process all suitability and eligibility applications and paperwork in a timely, consistent and accurate manner.
b. Anticipate pending vacancies.
c. Process tenant applications for suitability.
d. Process PBV participant applications for eligibility and suitability.
e. Ensure each unit type has the correct number of approved applications.
f. Inform Waitlist and Eligibility of what application types to process/pull.
g. Maintain physical and electronic advertisements on a weekly basis.
h. Provide basic information regarding housing availability.
i. Provide basic information regarding suitability and eligibility requirements.
2. Conduct Leasing Activities
a. Lease preparation, signing, and filing.
b. Hold leasing meetings with new tenant/participants.
c. Explain lease provisions and tenants’ rights and responsibilities.
d. Coordinates the transfer of utility accounts at move-in and move-out.
e. Conduct move-in and move-out inspections.
f. Show vacant units to applicants.
g. Collect and process deposits and rent payments.
h. Arrange, report and document deposit payment plans.
3. Conduct End of Tenancy/Participation Activities
a. Initiate lease/program termination activities with supervisor approval.
b. Prepare files for agency attorney.
c. Follow through with eviction process to sheriff lockout when necessary.
d. Receive and record 30-day notices.
e. Notify supervisor and maintenance staff of pending vacancies.
f. Change key cores as needed.
g. Assess units for repairs at tenancy end.
h. Produce closeout billings in conformance with applicable laws.
4. Determine Suitability and Eligibility
a. Process rental applications.
b. Process PBV eligibility files.
c. Obtain and verify information necessary for suitability and eligibility determination such as but not limited to: landlord references, credit reports, criminal history, household composition and income documentation.
d. Conduct home visits of applicants.
e. Conduct annual participant recertifications to ensure that they remain eligible for PBV.
5. Monitor Rent Payments and Other Monies
a. Monitor rental payments on a monthly basis.
b. Follow up with tenants for the timely receipt of past due rents, deposit payments and other receivables.
c. Approve late charges when applicable.
d. Apply and record tenant charges when applicable.
e. Create and record tenant repayment plans when applicable and with supervisory approval.
f. Notice tenants and participants when applicable.
g. Serve notices to pay or quit with the appropriate VAWA paperwork.
6. Act as Point of Contact for Tenants and Applicants
a. Respond to both verbal, electronic and written inquiries regarding within one business day.
b. Conduct tenant/participant hearings, conferences and meetings.
c. Accurately answer questions regarding properties, PBV, lease issues, work orders and any other tenant/participant issues.
d. Maintain a professional working relationship with applicants and residents.
e. Resolve applicant and resident issues by explaining policies and procedures.
f. Conduct housekeeping inspections on an annual basis and as needed to avoid damage caused by tenant neglect.
7. Monitor Properties
a. Visit properties bi-weekly as time allows.
b. Look for safety and maintenance issues, and resident lease compliance.
c. Create maintenance work orders as needed.
d. Make recommendations to the Housing Assets Manager regarding upgrades to properties or necessary capital improvements.
e. Ensure that all leased units are decent, safe, sanitary and in good repair.
f. Ensure that units meet HUD housing and any other applicable standards.
g. Ensure good curb appeal.
8. Maintain Tenant, Applicant and Participant Files
a. Process initial applicant files per established procedure.
b. Accurately enter tenant data into YARDI in a timely fashion.
c. Ensure that all tenant information in YARDI is correct and up to date.
d. Ensure that all physical tenant, participant and applicant files are updated and kept in an established and orderly manner.
e. Ensure that all physical tenant, participant and applicant files are stored and cataloged in assigned cabinet drawers when not being worked on.
f. File documents and update the LPS Outlook Calendar daily.
9. Reporting
a. Produce accurate leasing activity reports.
b. Produce accurate occupancy rate reports.
c. Produce accurate reports regarding suitability file distribution and count.
d. Produce accurate reports regarding application distribution and count.
e. Produce other associated reports as needed or requested by supervisors.
10. Provides General and Position Specific Clerical Tasks
a. Prepare leases, lease addendums, and other occupancy documents.
b. Prepare inspection forms, work orders and associated correspondence
c. Prepare lease and program compliance forms such as violation notices, entry notices, program non-compliance letters, three-day-or-quit notices, service paperwork, document requests, etc.
d. Utilize office equipment including, but not limited to, voice over internet phones, computers and copy machines.
e. Promptly respond to routine correspondence, memoranda, and requests for information and data.
f. Prepare correspondence to residents and applicants.
g. Receive and prioritize mail associated with tenant, participant, and applicant files.
h. Prepares files for archiving, archives files, and retrieves files.
11. Attend staff and department meetings and trainings.
12. Perform other essential tasks as needed.
QUALIFICATIONS REQUIRED
KNOWLEDGE OF:
1. Assisted housing funded by The U.S. Department of Housing and Urban Development (HUD), USDA, and Tax Credit and other relevant housing programs.
2. California Tenant Landlord law and Fair Housing laws.
3. Modern office methods and procedures, including record keeping and filing systems.
4. Principles of business letter writing and basic report preparation.
5. Correct usage of the English language, including spelling, grammar, punctuation, and vocabulary.
6. Business arithmetic, including percentages and decimals.
7. Customer service etiquette and techniques.
8. Computer software, hardware, and multi-user network systems, computer systems, and associated hardware and software requirements.
9. Basic eligibility and case management practices and procedures similar to those applicable to the Commission’s rental assistance programs.
10. Interviewing methods and procedures especially as they apply to the collection of sensitive personal information.
11. Data gathering, analysis and compilation techniques.
ABILITY TO:
1. Organize complex processes and tracking systems to meet HUD and agency required timeline and deadlines.
2. Operate a computer terminal and other standard office equipment
3. Prepare and maintain accurate and complete records, reports, and files.
4. Communicate clearly and concisely, both orally and in writing.
5. Apply concepts such as fractions, percentages, ratios and proportions to practical situations.
6. Prioritize tasks and work under minimal direction.
7. Prepare accurate program summaries and reports.
8. Learn applicable Federal statutes, regulations and policies regarding HUD assisted housing programs, fair housing, privacy, funding, record keeping, and reporting.
9. Learn, understand, interpret, explain and apply detailed regulations, policies and procedures governing eligibility for rental assistance programs.
10. Learn complex data processing systems related to government record keeping.
11. Learn applicable California landlord/tenant laws.
12. Interact effectively and sensitively with a variety of individuals from diverse backgrounds.
13. Organize work, set priorities and exercise sound independent judgment with established guidelines.
14. Gather and analyze income, family status and other eligibility data and information and reach sound decisions in accordance with established policies and procedures.
15. Understand and follow written and oral instructions accurately, consistently and with a minimum of supervision
16. Deal tactfully with a variety of people under constantly changing circumstances using tact and diplomacy.
17. Exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs.
18. Understand and follow complex verbal and/or written instructions.
19. Understand the organization and operations of the Housing Authority and of outside agencies as necessary to assume assigned responsibilities.
20. Participate in group decision-making processes.
21. Read, analyze and interpret policies, procedures and government regulations.
22. Maintain accurate records and files.
23. Operate word processing (WORD), and spreadsheet (Excel) software, and utilize computer software for recordkeeping, analyses, and reporting.
24. Maintain reliable and predictable attendance.
SKILL IN:
- Completing necessary forms, documents, logs and correspondence.
- Maintaining accurate and up-to-date tenant files, entering appropriate information into the computer system.
- Organizing work, setting priorities, meeting critical deadlines, staying current with required monthly re-certifications and reports, and following up on assignments with a minimum of direction.
- Applying logical thinking to solve problems or accomplish tasks, to understand, interpret and communicate complicated policies, procedures and protocols.
- Participating in collaboration and negotiation of program matters.
- Preparing accurate, clear and concise reports, correspondence and other written materials.
- Maintaining complex records.
- Using mathematics, personal computers, spreadsheet and word processing software, and office machines.
- Accurately determining income and eligibility, documenting third party verifications, calculating total tenant payment, and reasonable rent, using established guidelines.
- Explaining program requirements to applicants, tenants, while conducting applicant briefing sessions, and issuing vouchers to program participants.
- Communicating clearly and effectively, both orally and in writing with individuals and groups from diverse backgrounds.
- Establishing and maintaining effective cooperative relationships with all those contacted in work.
- Maintaining confidential information.
EDUCATION DESIRED
BA in business practices and/or Real Estate License preferred.
EXPERIENCE REQUIRED
Two years of experience in a real estate office setting or any combination of education, training, and experience which provides the required knowledge, abilities and skills to perform the essential functions of the position.
OTHER EXPERIENCE PREFERRED
Fluency in Spanish, written and oral, is desirable.
LICENSES AND CERTIFICATIONS
Must possess a valid California driver’s license, with a driving record acceptable to the Agency’s insurance carrier.
ENVIRONMENT
- Busy office environment; constant interruptions.
- While performing the essential functions of this position the employee is occasionally exposed to fumes or airborne particles, work near moving mechanical parts.
PHYSICAL REQUIREMENTS: When evaluating whether an individual meets these physical requirements, Community Development Commission will consider the availability of reasonable accommodation.
1. The employee is regularly required to reach with hands and arms.
2. The employee is regularly required to stand; walk;
3. The employee is regularly required to use hands to handle, feel or operate objects, tools, or controls.
4. The employee is regularly required to sit; climb or balance; stoop, kneel, crouch, or crawl, bend over at the waist, push, pull, climb stairs, and walk on uneven surfaces
5. The employee is regularly required to talk and hear.
6. The employee must occasionally lift and/or move up to 30 pounds.
7. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
8. The employee must have the ability to exchange information.
9. The employee must have the ability to read and comprehend a variety of materials.
10. The employee must have the ability to operate a computer keyboard.
11. The employee must have the ability to report to work on time, and maintain reliable and predictable attendance
12. The employee must have the ability to develop effective working relationships with co-workers and with members of the general public.
13. The employee must have the ability to drive an automobile.
COMPENSATION AND BENEFITS
Hourly range from $21.56 - $34.80. Starting salary will be based on the related qualifications of the individual selected. Comprehensive benefit package including an allowance for medical, dental and vision insurance, and CalPERS retirement.
HOW TO APPLY
Submit an application to the Housing Assets Manager. Applications are at the front desk and can also be found on our website cdchousing.org.
It is helpful to include a résumé, but resumes without completed applications will not be considered. It is our intention to interview highly qualified candidates within 1 week of receipt of their application and to make a selection as soon as possible.
Job Type: Full-time
Pay: $21.56 - $34.80 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health savings account
- Retirement plan
Work Location: In person
