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Cell phone sales technician/Computer/Tablet Repair/Game console /Microsoldering

CPR Cell Phone Repair -
Moreno Valley, CA

Quick Apply

Job Details

Contract
$18 - $22 an hour

Qualifications

Electronics spectrum analysis
Retail customer service procedures
Customer records maintenance
Customer communication
Personal electronics repair
Maintenance inventory management
Maintaining an organized workspace
Replacing parts
Parts administration experience
Smartphone (troubleshooting support)
Electronics functional testing
Electronics component replacement
Water damage restoration
Store closing procedures
Laptop (troubleshooting support)
Hardware maintenance
Store opening procedures
Electronic systems troubleshooting
Data recovery
Soldering tools
English
Electronic parts
Troubleshooting audio issues
Electronic component testing
Electronic connectors
Computer hardware
Electronics current testing
Consumer electronics
Customer support ticket management
Electronics continuity testing

Full Job Description

Do you enjoy repairing cell phones? Ready to have a career in the industry you enjoy?

We are currently looking for repair technicians and store leaders with the following characteristics:

Enjoy working with and repairing cell phones and tablets
Have a desire to continue their career in the electronics repair field
Enjoy helping people solve problems
Can maintain a positive professional demeanor at all times
Is reliable at all times
Enjoys working in an accountable environment

Requirements:

Proven experience as a cell phone repair technician, with a minimum of 5 years in a similar role.
Microsoldering: Repairing/replacing tiny components (IC chips, connectors, coils) on motherboards for charging issues, no touch, backlight problems, and data recovery.
Game Console Repair: HDMI port replacement, power issues, and other complex fixes.
Phone/Tablet Repair: Advanced fixes beyond simple screens/batteries, like water damage, charging port replacement, and audio IC issues.
Computer Repair: Motherboard-level issues, slow performance, virus removal, upgrades
Damaged components such as screens, batteries, charging ports, cameras, and other internal parts with accuracy and attention to detail.
Conduct water damage treatment and repairs, adhering to manufacturer guidelines and best practices.
Stay up-to-date with the latest advancements in cell phone technology and repair techniques to continually enhance skills and knowledge.
Provide excellent customer service by addressing inquiries, explaining repair processes, and offering technical advice and recommendations.
Handle common day-to-day operations such as opening/closing the retail store, placing parts orders, updating notes and status of ticketing system, etc.
Experience in diagnostic and mechanical troubleshooting Smart phones(Samsung, Apple, Google, LG....), computers, laptop , tablets, and gaming consoles. Anything from fixing a broken screen to data transfers.
Excellent manual dexterity and attention to detail to ensure precise and meticulous repairs.
Must be a good salesman with exceptional interaction and social skills.
Provide recommendations for problem resolution and explain complex technical issues to customers in a non-technical, simple to understand manner
Maintain a clean and organized workplace.
Ensure that customers have a positive and exceeding experience by providing timely and superior service.
Keep track of all devices and inventory while safeguarding all store stock
Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair.
Exceptional customer service skills with the ability to communicate technical concepts clearly and professionally.
Proficiency in using specialized tools and equipment for cell phone repair, such as soldering irons, heat guns, and precision screwdrivers.
Strong problem-solving abilities with the capacity to diagnose and resolve complex technical issues effectively.

Basic Qualifications:

Good communication skills.
Excellent Smart phones technical, problem solving and analytical skills
Exceptional customer service
Ability to work flexible hours both weekends and holidays
Flexibility to work in a fast-paced environment and adapt to evolving repair procedures and technologies.
Self motivated , Positive attitude.

Job Type: Contract

Pay: $18.00 - $22.00 per hour

Expected hours: No more than 40.0 per week

Experience:

Repair technician: 5 years (Required)

Location:

Moreno Valley, CA 92553 (Required)

Ability to Commute:

Moreno Valley, CA 92553 (Required)

Ability to Relocate:

Moreno Valley, CA 92553: Relocate before starting work (Required)

Work Location: In person

Quick Apply

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