Top 52 Crum & Forster Jobs

Customer Service Representative
Crum & Forster —Glastonbury, CT
- $31,100 - $58,500 a year
- Remote
- Microsoft Outlook
- Sales
- High school diploma or GED
- Employee stock purchase plan
- Health insurance
Compliance Analyst - Remote
Crum & Forster —Eatontown, NJ
- $53,200 - $100,000 a year
- Remote
- Microsoft Excel
- Microsoft Outlook
- Research
- Employee stock purchase plan
- Health insurance
NOL Customer Service Representative
Crum & Forster —Glastonbury, CT
- $26,900 - $50,600 a year
- Remote
- Word processing
- Writing skills
- Mid-level
- Employee stock purchase plan
- Health insurance
10d
iSeries/AS400 Developer - Remote
Crum & Forster —New York, NY
- $64,700 - $121,600 a year
- Remote
- Computer Science
- DevOps
- Bachelor's degree
- Employee stock purchase plan
- Health insurance
Business Systems Analyst
Crum & Forster —Eatontown, NJ
- $55,800 - $104,900 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Employee stock purchase plan
- Health insurance
Product Owner, P&C Insurance (Remote)
Crum & Forster —Morristown, NJ
- $87,000 - $130,000 a year
- Remote
- 5 years
- Bachelor's degree
- Continuous improvement
- Employee stock purchase plan
- Health insurance
SIU Investigator (Remote U.S.)
Crum & Forster —Texas
- $78,900 - $115,700 a year
- Remote
- 6 years
- Computer literacy
- Writing skills
- Employee stock purchase plan
- Health insurance
6d
Reporting & Data Call Analyst - Hybrid
Crum & Forster —Eatontown, NJ
- $48,500 - $71,200 a year
- Microsoft Outlook
- Customer service
- Word processing
- Employee stock purchase plan
- Health insurance
Executive Claims Specialist, Remote
Crum & Forster —Morristown, NJ
- $95,600 - $179,600 a year
- Remote
- 6 years
- Travel
- Organizational skills
- Employee stock purchase plan
- Health insurance
Customer Insights & Experience Manager
Crum & Forster —Glastonbury, CT
- $67,900 - $120,000 a year
- Remote
- 6 years
- Management
- Marketing
- Employee stock purchase plan
- Health insurance
Claims Specialist, Workers Compensation - Remote
Crum & Forster —Orange, CA
- $55,800 - $104,900 a year
- Remote
- Mid-level
- 3 years
- Organizational skills
- Employee stock purchase plan
- Health insurance
Sr. Business Analyst, P&C Insurance (Remote)
Crum & Forster —Morristown, NJ
- $87,000 - $130,000 a year
- Remote
- 5 years
- Research
- Bachelor's degree
- Employee stock purchase plan
- Health insurance
Senior Premium Accountant, C&F Stop Loss - Phoenix, AZ or Remote
Crum & Forster —Phoenix, AZ
- $53,900 - $79,100 a year
- Microsoft Outlook
- Research
- 3 years
- Employee stock purchase plan
- Health insurance
Lead Trainer
Crum & Forster —Glastonbury, CT
- $71,300 - $134,000 a year
- Hybrid work
- 6 years
- Public speaking
- Mid-level
- Employee stock purchase plan
- Health insurance
AVP, Ancillary Programs
Crum & Forster —Eatontown, NJ
- $110,600 - $208,000 a year
- Remote
- Microsoft Excel
- Microsoft Outlook
- Sales
- Employee stock purchase plan
- Health insurance
Claims Support Specialist, Medical Stop Loss - Hybrid
Crum & Forster —Scottsdale, AZ
- $34,800 - $51,000 a year
- Mid-level
- Office
- High school diploma or GED
- Employee stock purchase plan
- Health insurance
Account Associate, C&F Stop Loss - Hybrid
Crum & Forster —Scottsdale, AZ
- $44,400 - $65,100 a year
- Mid-level
- High school diploma or GED
- Data entry
- Employee stock purchase plan
- Health insurance
Claims Program Manager, MBU- Eatontown, NJ or Remote
Crum & Forster —Eatontown, NJ
- $58,700 - $110,200 a year
- Remote
- Microsoft Excel
- 6 years
- Microsoft Outlook
- Employee stock purchase plan
- Health insurance
VP & Actuary - A&H - Eatontown, NJ or Remote
Crum & Forster —Eatontown, NJ
- $142,900 - $268,600 a year
- Remote
- Microsoft Excel
- Research
- 3 years
- Employee stock purchase plan
- Health insurance
Manager, Claims Litigation Management - Morristown, NJ or Remote
Crum & Forster —Morristown, NJ
- $74,900 - $140,700 a year
- Remote
- 8 years
- Bachelor's degree
- Team management
- Employee stock purchase plan
- Health insurance

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Customer Service Representative

Crum & Forster -
Glastonbury, CT

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Job Details

$31,100 - $58,500 a year

Benefits

Employee stock purchase plan
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching

Qualifications

Microsoft Outlook
High school diploma or GED
Microsoft Teams
Video conferences (communication methods)

Full Job Description

Crum & Forster Company Overview:

Crum & Forster (C&F) provides market leading property & casualty, accident & health, specialty and standard commercial lines insurance solutions. A true underwriting company, we have a 200-year history of helping our customers manage risk with laser-focused expertise, integrity and discipline. Our people are empowered to make decisions and problem-solve with you smartly and swiftly. Our annual gross written premium is 6.2 billion. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best.

Our most valuable asset is our people. We have 3000 employees, and locations throughout the United States and India. With our employee-first focus, the Company is consistently recognized as a great place to work, earning multiple workplace and wellness awards, including the Great Place to Work® Award, Fortune 100 Best Companies to Work For, Fortune Best Workplaces for Parents, Fortune Best Workplaces for Millennials, and many others.

C&F is part of Fairfax Financial Holdings. For more information about C&F, please visit our website: www.cfins.com

Travel Insured International, a Crum & Forster company, is hiring a Customer Service Representative.

Travel Insured International is a leading travel insurance provider with more than 30 years in business. As a key component of our Specialty Business Unit, within the Accident & Health division, TII provides travel protection plans to help each individual travel confidently. Travel Insured International is proud to offer products to consumers and to agency partners of all sizes. We're committed to providing dependable coverage, great value, and customer satisfaction.

Because protecting travelers' journeys isn’t just our business—it’s our promise. Our promise to protect every traveler, every experience, every time. Travel Insured International travel protection meets our travelers in the moments that matter. We are here. Go be there.

Travel Insured International is hiring our next class of Customer Service Representatives to join our growing organization! Join us!

Our Customer Service Representatives deliver exceptional service to our callers, which include travelers and our extensive travel advisor community.

Interested in this role, but don’t have Customer Service experience? Our Customer Service Representatives are provided with training and tools to begin your career! Our structured training program includes licensing training, classroom training on everything Customer Care at TII, and a collaborative mentor stage that allows for practical application of your new knowledge.

We are proud that some of our best Customer Service Representatives have gone on to other parts of our organization, including, Claims, Product and our Quality Management teams, to name a few!

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM – 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7:15pm. Scheduled shifts are determined by business need and may be subject to change.

Job Description:

What you will do:

Answer inbound calls
Provide accurate, clear and timely responses to a variety of traveler and travel advisor calls that will include, but not be limited to travel insurance coverage questions, website troubleshooting, purchase inquires and agent support requests
Create cases in Salesforce to address customer needs (such as documentation or policy changes)
Act as a liaison with agency partners that have dedicated TII support email addresses
Participate in weekly coaching sessions
Participate in a variety of meetings on camera in MS Teams: including, Manager/Employee one-on-one meetings, Team meetings, Training and Town Halls
Serve as backup for other Customer Care functions including Customer Care/Group call taking, supporting Customer Care Chats, Group desk administrative functions as well as Diamond Tour manifest processing
Perform other related duties as needed

What YOU will bring to C&F:

Customer-Centric: skilled at prioritizing their needs and experiences, understanding what they want and delivering exceptional service.
Sales Focused: Ability to effectively communicate the value of TII’s offerings and tailored solutions to travelers insurance needs.
Effective Listening: Including active listening and empathy
Effective Communication Skills: Both written communication skills, targeting information, comments and explanations in a manner appropriate to the needs of the audience and verbally by phone/
Ability to resolve service issues and complaints, leveraging problem-solving and service skills to achieve an appropriate outcome promptly and effectively with a great deal of independence.

Requirements:

A High School Diploma or GED is required
3+ years of experience in a customer service or retail role is required; call center experience preferred
Proficiency with MS Office applications is required. Includes MS Word, Outlook and Teams.
A Personal Lines or Property & Casualty License is required for this role. Classroom training is provided.
Experience in the Travel Insurance industry is preferred.
Dependable internet connection with a dedicated private workspace.

What C&F will bring to you:

What C&F will bring to YOU:

Competitive compensation package
Generous 401K employer match
Employee Stock Purchase plan with employer matching
Generous Paid Time Off
Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness including your physical, mental and financial wellbeing
A core C&F tenant is owning your career development so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry related certifications and professional training to keep you progressing on your chosen path
A dynamic, ambitious, fun and exciting work environment
We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee driven corporate giving program that lets you participate and support your community

At C&F you will BELONG

We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you require a special accommodation, please let us know.

For California Residents Only: Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/ for more information.

Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $31,100 to a maximum of $58,500. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.

#LI-MU1

#LI-REMOTE

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Refine Your Search

Crum & Forster jobs

Customer Service Representative

Compliance Analyst - Remote

NOL Customer Service Representative

iSeries/AS400 Developer - Remote

Business Systems Analyst

Product Owner, P&C Insurance (Remote)

SIU Investigator (Remote U.S.)

Reporting & Data Call Analyst - Hybrid

Executive Claims Specialist, Remote

Customer Insights & Experience Manager

Claims Specialist, Workers Compensation - Remote

Sr. Business Analyst, P&C Insurance (Remote)

Senior Premium Accountant, C&F Stop Loss - Phoenix, AZ or Remote

Lead Trainer

AVP, Ancillary Programs

Claims Support Specialist, Medical Stop Loss - Hybrid

Account Associate, C&F Stop Loss - Hybrid

Claims Program Manager, MBU- Eatontown, NJ or Remote

VP & Actuary - A&H - Eatontown, NJ or Remote

Manager, Claims Litigation Management - Morristown, NJ or Remote

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