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Inside Sales Representative

CSPI Technology Solutions -
Deerfield Beach, FL

Quick Apply

Job Details

Full-time

Qualifications

Objection handling (sales technique)
Project development phase management
Customer relationship building
Email customer support
Microsoft Outlook
Spreadsheets
Sales needs analysis
Customer relationship management
Project delivery management
Initial Contact (sales skills)
Managing projects
Client interaction via phone calls

Full Job Description

As an Inside Sales Support Rep, you will provide operational support to the marketing and sales team. The Inside Sales Support Rep will be responsible for assisting the sales team with order entry, processing, price quotations, FRP responses, product training and other related tasks. The Insides Sales Support Rep will hold a crucial part in providing world class customer service while maximizing profit and driving new business opportunities.

What you’ll do:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Deliver timely and high quality oral and written communications with clients, vendors, distributors and Client Managers as it relates to quotes and orders
Central point of contact for Client’s Procurement team
Respond to and complete all incoming quote requests
Respond to all incoming calls from clients regarding product availability, order status, tracking, invoicing
Complete vendor deal registrations as needed
Receive and process all purchase orders as needed
Verify and ensure accuracy of client PO’s against quotes
Respond and complete any RMA requests from Client Managers or Clients
Build relationship with Client Procurement teams to establish day to day business
Track and manage client renewals to ensure no lapse of coverage
Provide backup support to other Inside Sales Support Reps when needed
Perform additional client support duties, as required, that help the company meet and exceed sales goals and objectives
Keeping organized and on top of tasks, follow up, proactive and taking the initiative to promote progress
Ability to bring on new clients via many different tools available for you to utilize
Ability to be client facing and interact with the client in a professional manner

Requirements

Self-motivation, proactive, competitiveness, objection handling, and attention to detail
Proficiency with spreadsheets, intermediate knowledge of Word, Outlook, Excel
Ability to translate prospect needs and influence their decision-making
Excellent oral and written communications skills, as well as excellent presentation skills
Adaptable, personable, and goal-oriented individual with a strong work ethic
Ability to build rapport with contacts through phone calls and emails to understand where the prospect is in the buying cycle
Must be able to learn the technology we sell to better support the Client
Ability to learn the business flow and nuances of Clients/organizations, Distributors, Manufactures and internal processes
Basic project management skills (PMP would be a plus) and seeing a project through from start to finish

Quick Apply

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