Top 199 Cti Jobs | SimplyHired

Remedy Application Manager-Fully Remote
CTI Resource Management —Remote
- $43 an hour
- Full-time
- Remote
- Background check
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Civil Engineer (Open)
CTI Engineers —Akron, OH
- Full-time
- Bachelor of Science
- Engineering
- US work authorization
Customer Service Rep I
CTI Resource Management —Chester, VA
- Overtime
- Writing skills
- English
- Windows
12d
Accounting Clerk III
CTI Resource Management —Newport, RI
- $25.28 an hour
- Full-time
- Hybrid work
- Background check
- ERP systems
- Mid-level
Call Center Specialist
CTI Clinical Trial Services, Inc —Covington, KY
- High school diploma or GED
- Organizational skills
- Medical terminology
Quick Apply
Senior Clinical Research Associate (level dependent on experience)
CTI Clinical Trial Services, Inc —Washington, DC
- Hybrid work
- Nursing
- Mid-level
- Master's degree
- Paid parental leave
- Tuition reimbursement
Quick Apply
Refrigeration Technician
CTI Foods —Wilder, ID
- Mid-level
- Ability to lift 50 pounds
- Training & development
4d
HIRING FedEx CDL Guaranteed WEEKLY MINIMUM PAY!! ( sign on Bonus)
Carters Transit Inc (CTI) —Marietta, GA
- $0.62 per mile
- Urgently hiring
- Bilingual
- Background check
- Dedicated
- Health insurance
- Dental insurance
Quick Apply
3d
HIRING FedEx CDL Guaranteed WEEKLY MINIMUM PAY!! ( Thursday & Friday Off)
Carters Transit Inc (CTI) —Ellenwood, GA
- $0.62 per mile
- Urgently hiring
- Bilingual
- Background check
- Dedicated
- Health insurance
- Dental insurance
Quick Apply
PLC Maintenance Technician
CTI Foods —Wilder, ID
- 5 years
- High school diploma or GED
- Senior level
4d
FEDEX DEDICATED SHIFT ( Mon-Thursday) Friday-Sunday Off
Carters Transit Inc (CTI) —Atlanta, GA
- $0.62 per mile
- Urgently hiring
- Bilingual
- Background check
- Dedicated
- Health insurance
- Dental insurance
Quick Apply
3d
Maintenance Tech - 3rd Shift
CTI Foods —Humboldt, IA
- Mid-level
- Quality control
- Trade school
- Health savings account
- Health insurance
5d
CDL Driver - Class A (Clarkdale, AZ)
CTI, Inc. —Cottonwood, AZ
- Up to $65,000 a year
- Full-time
- Hazmat Endorsement
- DOT physical examination
- Local
- Wellness program
- Paid holidays
Quick Apply
CDL Driver - Class A (Gallup, NM)
CTI, Inc. —Gallup, NM
- Up to $80,000 a year
- Full-time
- Hazmat Endorsement
- DOT physical examination
- Local
- Wellness program
- Paid holidays
Quick Apply
PLC Maintenance Technician
CTI Foods —Wilder, ID
- 5 years
- Mid-level
- High school diploma or GED
4d
CDL HAZMAT Driver - Class A (Nogales, AZ)
CTI, Inc. —Nogales, AZ
- Up to $75,000 a year
- Full-time
- Hazmat Endorsement
- DOT physical examination
- Local
- Wellness program
- Paid holidays
Quick Apply
QA Technician 1st Shift
CTI Foods —Saginaw, TX
- $17.60 an hour
- Computer literacy
- Writing skills
- Presentation skills
3d
CDL HAZMAT Driver - Class A (Deming, NM)
CTI, Inc. —Deming, NM
- Up to $70,000 a year
- Full-time
- Hazmat Endorsement
- DOT physical examination
- Local
- Wellness program
- Paid holidays
Quick Apply
Data Scientist (SCM)
CTI Consulting —Deerfield Beach, FL
- $90 - $100 an hour
- Full-time
- Computer science
- Azure
- Computer Science
Quick Apply
Maintenance Tech - 3rd Shift
CTI Foods —Humboldt, IA
- From $28.85 an hour
- Mid-level
- Trade school
- Power tools
- Health savings account
- Health insurance
5d

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Remedy Application Manager-Fully Remote

CTI Resource Management -
Remote

Apply Now

Job Details

Full-time
$43 an hour

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Life insurance
Referral program

Qualifications

ITIL Certification
IT service management
Configuration management
SQL
Query management
CompTIA Security+

Full Job Description

Job Description: (Fully Remote Role)

Position summary:
Directly supervises and coordinates activities of the employees on the Remedy Team. Builds, customizes, integrates, and maintains the Configuration Management Database (CMDB) with capabilities established using Remedy. Listens and interprets requirements received from operation management teams and effectively implements solutions, tests, and implements these requirements.

Job duties include the following: (other duties as assigned)

Directly supervises all Remedy Database Analysts assigned to the team.
Responsible for leadership, management, performance management and professional development of direct reports.
Completes, maintains and processes pertinent paperwork and records, to include workload data.
Responsible for successful relationship management with federal customers responding to current and future needs appropriately.
Ensures teamwork instructions are up to date as well as operation work instructions supporting the Remedy applications.
Responds to team escalated issues
Maintains harmony among workers and resolves grievances.
Ensures compliance with company policies and government regulations affecting procedures and entitlements.
Understands and administers current BMC Remedy ITSM application, Change Management, Incident Management, Asset Management, Problem Management, Service Level Management and Remedy Analytics
Implements and maintains all Configuration Management Databases (CMDB), Service Management and Remedy Knowledge Management.
Experience with SQL databases, My SQL, Relational databases, and query procedures.
Remedy liaison between CNIC Support Center and Remedy developers.
Oversees the development of Remedy data standards and procedures.
Builds Remedy templates, decision trees, and designs workflows in Remedy.
Creates and maintains user permissions and roles.
Works with Remedy customers educating on foundational data structures, validates foundation data, and communicates with Remedy developers for data loads.
Creates/maintains reports using Remedy Analytics and Remedy ITSM reporting tool.
Reviews Remedy reports for accuracy before distribution.
Quarterly review of all Remedy reports to ensure accuracy.
Addresses Remedy issues, errors, and complaints from users.
Reports Remedy network issues to development team and communicates outages to customers.
Trains operational teams and customers on Remedy functionality.
Interprets requirements received from operation management teams.
Understand workflows of all operational areas using Remedy.
Understands and updates company work instructions in SharePoint.
Provide service to customers by answering questions, providing information, making referrals, and assuring appropriate follow-through and/or resolution.
Maintains up-to-date knowledge of Remedy methods, trends, and techniques.
Understands Information Technology Infrastructure Library (ITIL) concepts and policies for managing information technology infrastructure and the relational model in regard to databases.
Assigns duties and examines work for exactness, neatness, and conformance to policies, and procedures.
Ensures Remedy Database Analyst are fully trained to provide backup support.
Provides after hours emergency support via company provided cellular device or a personal device with a company-paid stipend.
This position may require occasional travel.
Attendance and punctuality are essential to the successful performance of this position.
Other duties as assigned.

Job Requirements:

Education and Experience:

Technical Training or AA/AS or High School+ 8 years related experience.
At least three years of specialized experience using commercial or proprietary business operations systems. Strong leadership skills required. Experience managing data for relational database solutions, Remedy ITSM, working at an administrative level within a Configuration Management Database (CMDB). Job requires experience in Structured Query Language (SQL).
ITIL v3 or ITIL v4 certification required but can be obtained within first 6 months of employment.
Security+ required for this position.

Security Clearance: A favorable T3 background investigation required. No access to classified material granted. Employee must maintain eligibility throughout employment. Active Security Clearance Preferred.

Pay: $43.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

Work Location: Remote

Apply Now

Refine Your Search

Cti jobs

Remedy Application Manager-Fully Remote

Civil Engineer (Open)

Customer Service Rep I

Accounting Clerk III

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Senior Clinical Research Associate (level dependent on experience)

Refrigeration Technician

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PLC Maintenance Technician

FEDEX DEDICATED SHIFT ( Mon-Thursday) Friday-Sunday Off

Maintenance Tech - 3rd Shift

CDL Driver - Class A (Clarkdale, AZ)

CDL Driver - Class A (Gallup, NM)

PLC Maintenance Technician

CDL HAZMAT Driver - Class A (Nogales, AZ)

QA Technician 1st Shift

CDL HAZMAT Driver - Class A (Deming, NM)

Data Scientist (SCM)

Maintenance Tech - 3rd Shift

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