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Technical Trainer

Cubic Corporation -
Wellington, FL

Apply Now

Job Details

Full-time
6 days ago

Qualifications

Microsoft Excel
Microsoft Outlook
User training (technical support)
Adult education instructional development
Instructor-led training (training delivery method)
Training outcomes evaluation for professional development
Microsoft Teams
SharePoint
Developing new training programs
Presentation preparation
Corporate instructional development
Adult education

Full Job Description

Business Unit:

Cubic Transportation Systems

Company Details:

When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.

We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.

Job Details:

Job Summary:

The Technical Trainer will be responsible for the analysis, design and delivery of training in a project delivery environment. This role ensures identified customers and employees are trained in both content knowledge and relevant skills and provides feedback on their performance. The role will meet training requirements within a program schedule by meeting business expectations, schedule timeframes, customer needs and expectations of the business.

This position typically requires an ability to work autonomously incumbents of this position will regularly exercise discretionary and substantial decision-making authority.

Essential Job Duties and Responsibilities:

Coordinate needs analysis activities to determine skill and knowledge requirements
Develop and maintain training curriculum for assigned groups of employees
Collaborate with internal and external stakeholders (e.g. engineering, V&V, program management, services, customers) to establish and define training content, prerequisite skills, knowledge required, and training outcomes
Format, research, design, and develop training course materials (including manuals, training plans, outlines, training objectives, instructor guides, student guides, workshop exercises, and performance tests) in accordance with company standards and stakeholder expectations
Determine instructional delivery methods e.g. individual training, group training, lectures, demonstrations, meetings, and workshops
Produce and edit training materials, including handouts, manuals, online courses, PowerPoint presentations and associated resources, using existing materials (where possible) such as engineering documents and documents developed by other writers
Collaborate with other trainers regarding concept design to ensure alignment and consistency
Ensure training is evaluated effectively and recorded for reporting and audit purposes
Evaluate training material on an ongoing basis for continuous improvement based on feedback from trainers, managers, and own observations, and edit as appropriate
Develop and conduct assessments to measure trainee progress and evaluate training effectiveness
Report progress updates on trainee participants, schedule and results to management
Comply with APAC PMO Governance Standards

General Duties and Responsibilities:

Comply with Cubic’s Quality Management System
Comply with Cubic Occupational Health, Safety and Environment policies and procedures
Comply with security in accordance with established policies and procedures
Comply with Cubic Human Resources Procedures
Other duties as requested

Minimum Job Requirements:

Qualifications

Four-year degree/diploma in a related field or equivalent experience in a relevant role
Workplace Training & Adult Education Qualification
Experience with ITIL, ISO 20000 and Capability Maturity Model Integration (CMMI) – Desirable

Skills/Experience/Knowledge

Minimum 2 years’ experience in technical training roles
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and measurement of training effectiveness
Demonstrated success in the design, development, delivery and piloting of training in response to identified training needs and specifications, appropriately utilising a range of best practice training techniques
Capable of interpreting system specifications to design training material
Intermediate skills using Microsoft Office suite, i.e. Word, PowerPoint, Excel, Teams, and Outlook, and Microsoft SharePoint
Knowledge and experience working in a project environment delivering technical systems; and experience with products comprised of software applications and hardware solutions would be highly regarded
Experience in Transportation, Automated Fare Collection Systems, or banking/financial sectors would be highly regarded

Personal Qualities

Strong communication skills (verbal and written) with the ability to explain technical or complex topics to non-technical audiences
Highly motivated self-starter who can work effectively in a collaborative team environment or autonomously
Positive, proactive approach with a focus on delivering outcomes
Creativity and willingness to implement new approaches
Excellent organisational, planning, and time management skills
Adaptable and effective in dynamic, fast-paced environments where team members and stakeholders are based remotely

The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business needs.

‎

Worker Type:

Employee

‎

We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We do not discriminate based on any protected characteristic under applicable law.

Apply Now

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Technical Trainer

Customer Service Representative

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