Top 22 Custom Computer Specialists Jobs

Education Support Analyst
Custom Computer Specialists —Hauppauge, NY
- $60,000 - $70,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Bachelor's degree
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Temporary Project Coordinator
Custom Computer Specialists —Hauppauge, NY
- From $22 an hour
- Full-time
- Microsoft Excel
- Administrative experience
- 1 year
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Senior Accountant
Custom Computer Specialists —Hauppauge, NY
- $80,000 - $110,000 a year
- Overtime
- 5 years
- Research
- Office
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Systems Analyst l
Custom Computer Specialists —Yorktown, IN
- Full-time
- Hybrid work
- Azure
- 11+ years
- Mid-level
- Paid holidays
- Disability insurance
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Onsite Technician
Custom Computer Specialists —Deer Park, NY
- $45,000 - $60,000 a year
- Classroom
- Mid-level
- Windows
- Paid holidays
- Disability insurance
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9d
Helpdesk Support Technician
Custom Computer Specialists —Boston, MA
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Disability insurance
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Senior Project Manager
Custom Computer Specialists —Hauppauge, NY
- $75,000 - $95,000 a year
- 7 years
- Bachelor's degree
- Mentoring
- Paid holidays
- Disability insurance
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Onsite Senior Technician
Custom Computer Specialists —Newport, RI
- Full-time
- Classroom
- Google Workspace
- Up to 50% travel
- Paid holidays
- Disability insurance
Quick Apply
9d
Service Delivery Manager (Technical Lead)
Custom Computer Specialists —Raleigh, NC
- Office
- Microsoft Office
- 3 years
- Paid holidays
- Disability insurance
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Account Executive
Custom Computer Specialists —Hauppauge, NY
- $70,000 - $110,000 a year
- Full-time
- Mid-level
- 3 years
- Business development experience
- Profit sharing
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Education Support Analyst
Custom Computer Specialists —Hauppauge, NY
Comfortable using web-based tools, CRM systems, and PC applications. Keep clients informed on progress and ensure superior customer satisfaction.
$60,000 - $70,000 a year
Quick Apply
Temporary Project Coordinator
Custom Computer Specialists —Hauppauge, NY
Generate team schedules and coordinate field service activities. Manage inbound support requests and ticket queues. Create, manage, and close support tickets.
From $22 an hour
Quick Apply

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Education Support Analyst

Custom Computer Specialists -
Hauppauge, NY

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Job Details

Full-time
$60,000 - $70,000 a year

Qualifications

Educational apps (educational technologies)
Technical support via phone
Educational administrative software
Phone communication
Incident report management
Bachelor of Science
Triage
Student database management
Student information system
Mid-level
Incident Escalation
Managing clients in a customer support role
Bachelor's degree
Task prioritization
HDI Certification
Issue tracking
Resolving technical support tickets
Customer support
Customer information system software
Escalation handling
Communication skills

Full Job Description

We are seeking an Education Support Analyst to join our Application Services team. This role is ideal for someone who is both technically savvy and customer service oriented, with a passion for supporting K-12 education systems.

Location: Hauppauge, NY.
Salary: $60,000-70,000

What You’ll Do:

Serve as the main point of contact for K-12 clients using Infinite Campus student information system.
Provide first-level support via phone and web portal, resolving or escalating issues as needed.
Document and track all client incidents and service requests.
Triage, prioritize, and manage multiple issues in a fast-paced environment.
Keep clients informed on progress and ensure superior customer satisfaction.

What You Bring:

BA/BS degree or equivalent work experience.
Previous customer support or service center experience.
Familiarity with K-12 education systems; experience with Infinite Campus a strong plus.
Comfortable using web-based tools, CRM systems, and PC applications.
Strong communication skills, attention to detail, and ability to collaborate with a variety of personalities.
HDI Support Certification is a plus.
Able to demonstrate a professional attitude while providing outstanding, industry leading customer service.
Dependable, representing a positive work ethic.
Excellent written and verbal communication.
Attention to detail; demonstrating consistent follow through with set processes and documented procedures.
Able to work in a fast-paced environment with frequent software releases.
Positive attitude.
Able to problem solve while prioritizing effectively and efficiently; determine when to escalate issues with attention to detail.
Collaborate; able to work with or deal with a variety of personalities while working towards a common goal.

About Custom Computer Specialists:

CCS is a leading technology consulting firm providing best in class solutions to our clients for over 45 years. Expressed simply in our tagline – Right People, Right Results, Right Careers! Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work. It’s why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible.

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Refine Your Search

Custom Computer Specialists jobs

Education Support Analyst

Temporary Project Coordinator

Senior Accountant

Systems Analyst l

Onsite Technician

Helpdesk Support Technician

Senior Project Manager

Onsite Senior Technician

Service Delivery Manager (Technical Lead)

Account Executive

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