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Migration Specialist (Banking Domain)

Mphasis -
Plano, TX

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance
Referral program

Qualifications

Customer communication
Teamwork
Microsoft Excel
Microsoft Outlook
Schedule management
Attention to detail
Organizational skills
Systems analysis
Cross-functional collaboration
Technical Proficiency
Project stakeholder communication
Stakeholder relationship building
Cross-functional communication
Time management

Full Job Description

Job Summary –

A skilled Core L1 Associate (Migration Specialist) is a client-focused professional to support Client migration initiatives. The role involves understanding complex program structures, operational workflows, and migration impacts between current and future-state processing platforms. The candidate will coordinate with clients, operations, technology, and implementation teams to ensure smooth migration execution with minimal disruption. Responsibilities include tracking migration activities, managing timelines, maintaining accurate documentation, supporting issue resolution, and communicating program changes to stakeholders and clients. The role also requires handling client-specific materials while ensuring PII security compliance. Strong communication, coordination, analytical, and stakeholder management skills are essential for success.

Years of experience needed

1 to 2 Years

Key Responsibilities

Learn and understand complex Commercial Card program structures, configurations, processing workflows, and operational dependencies.
Understand current-state client program setups and impacts resulting from migration to the future-state enhanced processing platform.
Clearly explain operational, technical, and process changes between current-state and future-state environments to internal stakeholders and clients.
Serve as a key point of contact throughout the migration process, providing clear and professional communication regarding program impacts and changes.
Collaborate cross-functionally with internal partners, stakeholders, operations teams, technology teams, and implementation teams to ensure successful migration outcomes.
Ability to assemble and share client-specific materials ensuring client personally identifiable information (PII) is not at risk nor compromised.
Track and manage multiple client migration activities, deliverables and timelines simultaneously while meeting deadlines.
Support issue resolution by coordinating with internal teams and providing timely updates to key stakeholders and clients.
Maintain accurate documentation related to current-state assessments, future-state impacts, migration activities, and client communications.
Participate in post-migration support activities as needed.

Qualifications

Strong communication and interpersonal skills with the ability to interact professionally with clients and internal stakeholders.
Demonstrated ability to learn, analyze, and comprehend complex processes, systems, and program configurations.
Ability to understand current-state environments and effectively communicate impacts and changes associated with future-state implementations.
Excellent organizational and time management skills with the ability to manage competing priorities effectively.
Strong analytical, critical thinking, and problem-solving capabilities.
Ability to work independently while collaborating effectively across teams.
Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint, with ability to quickly learn new systems, as needed.

Preferred Qualifications

Experience with Commercial Card programs, payment processing, treasury services, or financial services operations.
Experience supporting system migrations, implementations, platform conversions, or transformation initiatives.
Knowledge of Commercial Card products, client program structures, and payment processing environments is a plus.

Key Competencies

Customer Focus
Cross-Functional Collaboration
Accountability & Integrity
Communication Skills
Attention to Detail
Organization
Project Coordination
Problem Solving
Adaptability & Flexibility
Time Management

About Mphasis

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.

Equal Opportunity Employer:

Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breast feeding and related medical conditions), mental or physical disability, medical conditions military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO in the law poster here, view the EEO in the law supplement here. To view the pay transparency nondiscrimination provision please click here and to view the E-Verify posting click here.

Mphasis is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of disability to search and apply for a career opportunity, please send an email to [email protected] and let us know your contact information and the nature of your request.

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance

Work Location: In person

Quick Apply

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