Top 200388 Digital Services Jobs

Digital Customer Care Advocate - Full Time Hybrid, Mid/Late shifts Available - Mason OH
Macy’s —Deerfield, OH
- $17.25 - $25.39 an hour
- Weekends as needed
- Research
- Entry level
- Store discount
- Paid holidays
5d
Part-Time Customer Service Agent for a Consumer Goods E-commerce Company
LTVplus —Remote
- $4 an hour
- Part-time
- Remote
- Computer literacy
- English
- 1 year
8d
SIM Operations Engineer
Modern Technology Solutions, Inc —Edwards AFB, CA
- 5 years
- Engineering
- Windows
- Disability insurance
- Health insurance
Real Estate Attorney & Instructor
Old Republic Title —Tampa, FL
- Full-time
- Hybrid work
- 5 years
- Public speaking
- Residential
- Free parking
- Health savings account
Test Pilot Advisor
Modern Technology Solutions, Inc —Nellis AFB, NV
- Master's degree
- Bachelor's degree
- Travel
- Disability insurance
- Health insurance
Principal Product Manager - Tech, Digital Acceleration
Amazon.com Services LLC —Bellevue, WA
- $179,900 - $243,400 a year
- Full-time
- Product management
- Senior level
- Leadership
- AD&D insurance
- Health insurance
Rocket Booster SME
Modern Technology Solutions, Inc —Huntsville, AL
- 11+ years
- Analysis skills
- Senior level
- Disability insurance
- Health insurance
Advertising Manager
Gettysburg Times —Gettysburg, PA
- From $40,000 a year
- Full-time
- Mid-level
- Mentoring
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
In-House Counsel
Adult Empire and TLA —Warrendale, PA
- $145,000 - $150,000 a year
- Full-time
- Hybrid work
- Doctoral degree
- Office
- Analysis skills
- Paid parental leave
- Paid holidays
Quick Apply
Sales and Marketing Manager (Mid-Level)
MetaLINK Technologies —Defiance, OH
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Print Technician
Advanced Sign LLC —Meridian, ID
- $18 - $22 an hour
- Full-time
- Ability to lift 50 pounds
- In-person
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
7d
Geophysicist III
ENSCO, Inc. —Chantilly, VA
- $73,923.20 - $131,331.20 a year
- Full-time
- Background check
- Computer science
- Computer Science
Quick Apply
Senior Ecommerce Marketing Specialist
Monument Metals —Frederick, MD
- $75,000 - $85,000 a year
- Full-time
- Social media management
- 5 years
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
GOMACO Advertising Manager
GOMACO Corporation —Ida Grove, IA
- Full-time
- Background check
- Computer literacy
- Mid-level
- Health savings account
- Relocation assistance
Quick Apply
Marketing Coordinator - University of Jamestown
Chartwells HE —Jamestown, ND
- $24 - $27 an hour
- Weekends as needed
- Microsoft Excel
- Marketing
- Merchandising
- Health savings account
- Health insurance
Quick Apply
9d
Sales & Marketing Consultant
Multi Media Channels, LLC —Green Bay, WI
- $40,000 - $50,000 a year
- Full-time
- Hybrid work
- Mid-level
- In-person
- Communication skills
- Mileage reimbursement
- Dental insurance
Quick Apply
8d
SolarWinds Administrator (TS/SCI clearance)
Leidos —Newport News, VA
- $92,300 - $166,850 a year
- Full-time
- Bachelor of Science
- DevOps
- System design
SAP GTS FUNCTIONAL SPECIALIST
Belden Inc —Carmel, IN
- $110,000 - $160,000 a year
- Remote
- 5 years
- Analysis skills
- Bachelor's degree
- Health savings account
- Employee stock purchase plan
Junior Agent / Equine Analyst
TRPB —Elkton, MD
- $45,000 - $58,000 a year
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Head of Digital Experience
Mentavi Inc. —Grandville, MI
- From $70,000 a year
- Full-time
- Hybrid work
- Marketing
- 5 years
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
7d

I want to receive the latest job alert for Digital Services

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Digital Services jobs near

Principal Product Manager jobs in Bellevue, WA

Operations Engineer jobs in Edwards AFB, CA

Attorney jobs in Florida

Customer Service Representative jobs in Remote

Advertising Manager jobs in Pittsburgh, PA

Advertising Manager jobs in Arkansas

Advertising Manager jobs in Winston Salem, NC

Advertising Manager jobs in Fayetteville, AR

Remote Program Manager jobs in New York, NY

Retail Store Manager jobs in Cleveland, OH

Sales And Marketing Manager jobs in New Brunswick, NJ

Sales And Marketing Manager jobs in Corning, NY

Hoa Manager jobs in West Palm Beach, FL

Social Media Marketing jobs in Dallas, TX

Marketing Sales jobs in Denver, CO

Sales And Marketing Manager jobs in Lakeview, OR

Sales And Marketing Manager jobs in Concord, MA

Customer Advocate jobs in St. Louis, MO

Customer Advocate jobs in Salt Lake City, UT

Victim Advocate jobs in Austin, TX

Digital Customer Care Advocate - Full Time Hybrid, Mid/Late shifts Available - Mason OH

Macy’s -
Deerfield, OH

Apply Now

Job Details

Full-time
$17.25 - $25.39 an hour
5 days ago

Benefits

Store discount
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Customer relationship building
Email customer support
Phone communication
Client rapport building
Research
Fashion retail
Post-sales issue resolution
Decision making
Customer engagement
Client services experience within retail industry
Retail store product knowledge
Meeting or exceeding sales goals
Productivity software
Order issue resolution
Suggestive selling
Solution selling approach
Technical Proficiency
Email support
Entry level
Client interaction via phone calls

Full Job Description

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Macy’s Digital Customer Care Advocate, you are a trusted advisor for our most valued loyalty customers. Through phone, chat, and email, you will interact with customers delivering Genuine Hospitality through warm, distinctive, and highly personalized experiences.

You will be responsible for managing each customer interaction from start to finish, resolving complex inquiries related to orders, loyalty benefits, and Macy’s services. As a Digital Customer Care Advocate, you will maximize customer interactions to provide expert product advice and make recommendations to upsell and deliver a memorable customer experience that strengthen lifelong connections with Macy’s top customers.

How our Selling Colleagues spend their day…

Creating genuine connections to build strong relationships with customers by delivering warm, personalized interactions that make them feel valued and welcomed. Foster trust through intentional, thoughtful engagement that strengthens long-term connections.
Address mistakes with authenticity and empathy, acknowledging customer concerns and demonstrating a commitment to resolving issues. Take the time to understand each customer’s needs and ensure their experience is valued.
Throughout the day they take ownership by proactively managing each customer interaction, providing clear communication and effective solutions. Ensure customer questions and concerns are resolved promptly, giving full attention to their needs throughout the process.
Reassure the Customer by following through on commitments and keep customers informed at every step. Restore confidence when challenges arise and deliver solutions that demonstrate reliability, clarity, and care.
Be Reasonable using sound judgment and empathy to make fair, balanced decisions. Anticipate customer needs, provide appropriate solutions, and empower yourself to create positive outcomes that enhance the overall experience.

Who You Are

Flexible and dependable, with availability including days, evenings, weekends, and holidays.
Confident communicator with strong written and verbal skills, able to interact effectively with customers, colleagues, and supervisors.
Customer-obsessed problem solver who thrives in a fast-paced, multi-channel environment and can manage multiple inquiries while delivering superior results.
Passionate about fashion, trends, and services, with the ability to build authentic connections and make every customer feel valued.
Inclusive, respectful, and collaborative, living Macy’s values of diversity, belonging, and genuine care in every interaction.
Analytical thinker with strong decision-making, research, and detail-oriented skills to ensure accurate resolutions and achieve business goals.
Experienced in high-touch customer service and sales (minimum 6 months preferred; prior contact center, retail, or shared services experience required).
Technically proficient and comfortable navigating multiple applications, dual monitors, and Microsoft Office Suite tools.
Knowledgeable about consumer protection guidelines, loyalty programs, and policies that enable exceptional customer resolutions.

What You Will Do

Deliver hospitality and personalized service to Macy’s most loyal Platinum customers across phone, chat, and email, building meaningful relationships that drive long-term loyalty.
Resolve complex inquiries—including orders, loyalty benefits, credits, accommodations, and urgent escalations—with confidence, empathy, and attention to detail.
Guide customers through product discovery, make tailored recommendations, and suggest additional products to maximize satisfaction and sales.
Share product knowledge, current fashion trends, and Macy’s promotions to provide credible, luxury-caliber advice in an engaging, approachable manner.
Leverage analytical insights, creative problem-solving, and technical tools to meet or exceed sales goals and service KPIs.
Follow through on commitments and maintain clear communication, restoring confidence when challenges arise.
Consistently embody Macy’s values by fostering genuine connections, respect, and inclusivity with customers and colleagues.
Maintain dependable attendance, punctuality, and flexibility to support all service channels as business needs evolve.
This role involves performing essential job functions such as communication, collaboration, and use of office and computer systems. Responsibilities include the ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

CALL00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

Apply Now

Refine Your Search

Digital Services jobs

Digital Customer Care Advocate - Full Time Hybrid, Mid/Late shifts Available - Mason OH

Part-Time Customer Service Agent for a Consumer Goods E-commerce Company

SIM Operations Engineer

Real Estate Attorney & Instructor

Test Pilot Advisor

Principal Product Manager - Tech, Digital Acceleration

Rocket Booster SME

Advertising Manager

In-House Counsel

Sales and Marketing Manager (Mid-Level)

Print Technician

Geophysicist III

Senior Ecommerce Marketing Specialist

GOMACO Advertising Manager

Marketing Coordinator - University of Jamestown

Sales & Marketing Consultant

SolarWinds Administrator (TS/SCI clearance)

SAP GTS FUNCTIONAL SPECIALIST

Junior Agent / Equine Analyst

Head of Digital Experience

I want to receive the latest job alert for Digital Services

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected