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Quality Assurance Representative

Gate Group
Tampa, FL

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Job Details

Full-time
$66,000 - $68,000 a year
7 days ago

Benefits

Commuter assistance
Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Quality assurance experience within food and beverage industry
Food service health code compliance
HACCP Certification
ServSafe
Safety regulations
Food sanitation practices
High school diploma or GED
HACCP
Task prioritization

Full Job Description

Job ID

R0107866

Category

Operations

Date posted

07/09/2026

Location

Tampa, Florida

Unit

1039_GG Tampa

We’re looking for motivated, engaged people to help make everyone’s journeys better.

This position is responsible for quality element control related to operation, policy and procedure auditing, supporting quality improvement projects, and supporting the manager to drive defect prevention and detections. The position acts as the primary business unit liaison to US Quality Assurance.

Annual Hiring Range:

$66K–$68K /Per Year

Benefits:

Paid time off

401k, with company match

Company sponsored life insurance

Medical, dental, vision plans

Voluntary short-term/long-term disability insurance

Voluntary life, accident, and hospital plans

Employee Assistance Program

Commuter benefits

Employee Discounts

Free hot healthy meals for unit operations roles

Main Duties and Responsibilities:

Coordinates and monitors quality improvement projects
Audits implementation of quality system for effectiveness by verifying operation activities to Gate Gourmet, Customer and Regulatory specification
Monitors corrective action system
Educates and trains unit staff and managers in quality related issues
Plays a key role in developing a comprehensive quality program
Implements the quality system detailed in the quality manual
Champions the total quality improvement efforts and initiates problem solving efforts and assures implementation
Supports the manager to drive prevention vs. detection of defects
Coordinates actions to prevent the occurrences of nonconformities
Maintains customer compliance resolution
Responsible for the maintenance of key performance metrics for the Quality organization
Acts as the primary liaison to US Quality Assurance
Controls Food safety and Quality of processing and manufacturing within the business
Supports customer audits, government audits to meet compliance
Verifies and insures company policies and procedures are followed
Insures quality specifications and requirements are followed and met
Assists with developing Standard Operating Procedures
Responsible for safety, quality and compliance to customer specification
Assists in training of all Standard Operating Procedures and Critical Control Points in the unit
Completes all other company required training including but not limited to ServSafe Sanitation Manager Certification.

Qualifications

Education:

Minimum qualifications include High School graduate or equivalent with experience in related discipline
Preferred qualifications include College degree in related discipline, knowledge of HACCP, quality management and six sigma

Work Experience:

Minimum 3 years of experience in Food safety control practices (GMP's, SOP's, and HACCP) and quality program control
Previous in airline, food processing, distribution operations or other fast paced environment

Technical Skills: (Certification, Licenses and Registration)

ServSafe certification required
Is HACCP certified and ServeSafe trained a plus
Basic lean, six sigma knowledge, and continuous improvement understanding a plus

Job Skills:

Intermediate level Microsoft office tool skills (excel, word)
Knowledge of quality auditing, inspection methods
Detail oriented
Strong organizational skills, able to prioritize responsibilities and multi-task
Strong interpersonal skills, interact well with multiple departments as required
Able to work with little supervision
Excellent reading, writing, and oral communication skills
Change Agent
Preferred skills:

Excellent analytical skills
Basic statistics calculation, and/or mathematical comprehension including:
- Pareto chart
- Control chart
- Histogram
- Time series (run) chart
- Multiplication, division, addition, subtraction, summation, measure of central tendency, measure of variation, process capability
- Algebraic concepts
Project management skills
Knowledge of FDA regulations

Language / Communication Skills:

Excellent oral and written communication skills
Multi-lingual a plus

Job Dimensions

Geographic Responsibility: Unit

Type of Employment: Full time

Travel %: None

Exemption Classification: Exempt

Work Environment / Requirements of the Job: Regularly, stands, bends, lifts, and moves intermittently during shifts of 10+ hours. In a normal production kitchen facility there may be physical discomfort due to temperature and noise. Must be able to lift, push, pull and move product, equipment, supplies, etc., in excess of twenty-five (25) pounds.

Organization Structure

Direct Line Manager (Title): Quality Assurance, Operations Manager or General Manager

gategroup Competencies Required to be Successful in the Job:

Thinking – Information Search and analysis & problem resolution skills
Engaging – Understanding others, Team Leadership and Developing People
Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Passion, Responsibility and Respect. To demonstrate these Values, we expect to observe the following from everyone:

Excellence

We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires.

We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves.

Passion

Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care.

We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks.

Responsibility

We care about what we do, and we understand the impact we have on others and the planet.

We always look out for each other –creating a safe workplace environment is everyone’s responsibility.

Respect

Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals.

We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

We anticipate that this job will close on:

07/31/2026

If you want to be part of a team that helps make travel and culinary memories, join us!

Apply Now

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