Top 49 Ea Sports Jobs

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- Full-time
- Background check
- Mid-level
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- Health insurance
- Dental insurance
Quick Apply
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12d
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Executive Coordinator, CMO Office
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Technical Game Designer - Madden Live
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Assistant Director of Creative Services - Video
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4d

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Supplement Coordinator (Xactimate)

Summit Roofing & Restoration, Inc.
Atoka, TN

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Job Details

Full-time
$800 - $1,000 a week

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Sketching
Pricing
Report writing
Insurance claims settlement negotiation
Estimation for residential construction
Claims negotiation
Estimating software for insurance claims
Xactimate
Insurance damage report preparation
Scope management
Claims documentation management
Escalation handling
Restoration project estimation
Repair estimation
Sketching for insurance inspections

Full Job Description

About Summit Roofing & Restoration

Summit Roofing & Restoration is a growth-stage residential roofing and storm restoration company operating across Tennessee, Arkansas, Mississippi, and Missouri. We run on systems — ServiceTitan is our system of record, CompanyCam is our photo documentation standard, and we install GAF roofing systems backed by EagleView and Hover measurements. We're scaling toward a $100M operation, and the supplement department is one of the highest-leverage revenue functions in the company. You will own the insurance supplement process end-to-end. When a carrier's initial scope comes in short — missing drip edge, no starter strip, under-applied waste, a spaced-decking roof scoped as spot repair — you're the one who catches it, writes it, documents it, and gets it paid. Your job is not to argue with adjusters for sport; it's evidence-based advocacy: every line you defend is legitimately owed and backed by code, manufacturer requirement, photo, or measurement. Your output is directly measurable in supplement dollars approved per claim. You'll work daily inside Xactimate, ServiceTitan, and CompanyCam, coordinating with our sales and production teams to keep claims moving.

What You'll Own

Estimating & Supplementing

Review every carrier scope line-by-line against EagleView/Hover measurements and CompanyCam field photos
Identify missed and underpaid items: drip edge, ice & water shield, starter strip, ridge cap, decking/sheathing (including spaced/skip-sheathing re-decks), ventilation, flashing, detach & reset items, steep/high charges, permits, haul-off
Write supplements in Xactimate with correct quantities pulled from measurement reports
Assemble complete submission packages: supplement estimate + measurement report + labeled photos + code citations + manufacturer spec sheets

Adjuster Communication

Submit supplements to desk adjusters and follow through to approval
Push back on denials with IRC code sections, GAF installation requirements, photo evidence, and measurement discrepancies
Attend and manage reinspections with field adjusters
Escalate appropriately when a claim stalls — and know when a line isn't defensible and shouldn't be written.

Documentation & Systems

Log every adjuster call, email, submission, approval, denial, and reinspection on the job record in ServiceTitan. If it isn't documented in ServiceTitan, it didn't happen.
Keep CompanyCam photo documentation organized and labeled per claim
Maintain claim status accuracy so sales, production, and leadership have real-time visibility

Team Coordination

Coordinate with sales reps on scope gaps found at inspection
Coordinate with production on build-ready status and decking discoveries at tear-off
Feed supplement outcomes back to the team so the whole company gets sharper at documentation

What You Must Know Cold

Xactimate estimate building (desktop and/or online), including Sketch — drawing structures and roof planes with correct pitch, or importing EagleView/Hover data (facets, eave LF, rake LF, ridge/hip LF, valley LF, step-flash LF)
Line-item structure: category codes (RFG, GUT, DRY, PNT), selectors, actions (R&R, install, detach & reset, remove-only), quantities, and units (SQ, LF, SF, EA)
Price lists: matching the carrier's region- and date-specific price list so your estimate is apples-to-apples
F9 / line-item notes: writing justifications on every supplemented line citing IRC code, GAF manufacturer requirements, photo references, or measurement discrepancies
Pricing mechanics: RCV vs. ACV, depreciation and recoverable depreciation, O&P (10 & 10) and the three-trade trigger, waste percentages (10% simple gable vs. 15%+ cut-up hip), steep charges, high/2-story charges, sales tax, permit fees, dumpster/haul
ESX files: exporting, importing, and reading carrier estimates in both PDF and ESX form
Scope comparison: running a full carrier scope against field conditions and knowing what's commonly left off before you open the file

Required Qualifications

2+ years writing insurance supplements in Xactimate for residential roofing / storm restoration
ServiceTitan experience — Preferred, not required. Daily use includes job records, notes, tasks, status updates, and cross-team coordination
Working knowledge of IRC roofing code as it applies to supplements (solid sheathing, drip edge, ice barrier, ventilation, flashing)
Demonstrated adjuster negotiation experience with a track record of approved supplements
Ability to work in-house, Monday–Friday, with flexible daily hours

Preferred Qualifications

Xactimate Certification (Level 1, 2, or 3)
HAAG Certified Inspector
EagleView / Hover report fluency
CompanyCam experience
GAF product and system warranty knowledge
Multi-state claim experience (TN, AR, MS, MO)

How We Measure Success

Supplement dollars approved per claim
Supplement approval rate (submitted vs. approved, by line)
Average days from carrier scope receipt to supplement submission
Documentation completeness in ServiceTitan (calls, emails, statuses logged same-day)

Pay: $800.00 - $1,000.00 per week

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

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