ABOUT THE ORGANIZATION AND THE OPPORTUNITY
The Education Trust (EdTrust) seeks a Manager II, People and Operations to join the organization’s New York office and lead its operations function. The People and Operations Manager will join a staff who are committed to fulfilling the mission of closing opportunity gaps that disproportionately affect students of color and students from low-income backgrounds.
The Manager II, People and Operations manages day-to-day operational support, people-related workstreams, and other related activities. Bodies of work include planning and logistical support for internal and external events, serving as the point person with the Finance department for contracts, invoices, and implementing new efficiencies and improvements to team systems and infrastructure. The People and Operations Manager plays a pivotal role in ensuring efficient and employee-centric processes and systems so that EdTrust staff can deliver on our mission to advance educational equity. The Manager also provides the expertise required to manage the employee life cycle within the New York office, including hiring, onboarding, professional development, retention, and offboarding.
EdTrust is committed to advancing policies and practices to dismantle the racial and economic barriers embedded in the U.S. education system. Through our research and advocacy, EdTrust improves equity in education from preschool through college, engages diverse communities dedicated to equity and justice, and increases political and public will to build an education system where all students will thrive.
This role, available immediately, is based in our New York office and primarily works from a home office in New York or New Jersey. The Manager II, People and Operations reports to the Deputy Director of Strategy and Operations at EdTrust-New York.
ABOUT THE MANAGER II ROLE
Major responsibilities include, but are not limited to, the following:
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Support the Executive Director and Deputy Directors to set the long-term vision for the People & Operations function at EdTrust-New York and translate that vision into short and long-term goals with relevant work plans
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Manage operational and talent-related projects and programs that maintain regulatory compliance, improve operational efficiency and standardization, and increase user-friendliness
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Serve as the subject-matter expert for the office on finance and administration-related matters, including monitoring and maintaining finance and administrative records (e.g., grant reports, credit card reconciliations, travel and expense reimbursements, accounts payable and receivable, and contract agreements, honoraria and stipends)
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Serve as the primary administrator and strategic owner of EdTrust-New York's project management system in Asana, designing and maintaining workflows, dashboards, project templates, and reporting systems that support cross-team initiatives, organizational priorities, and effective project management
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Manage the process to finalize and publish all public facing materials, including overseeing the work of graphic designer consultant(s), proofreading, and conducting quality assurance (with support of team data experts)
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Manage programs, events, and employee engagement activities that build and sustain a culture of belonging, support, and collaboration
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Solicit and track employee feedback on operational systems and structures, and implement feedback to support continuous improvement
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Lead the design, implementation, and continuous improvement of cross-functional collaboration systems and organizational operating rhythms, including planning processes, meeting cadences, project governance, and accountability structures that improve alignment, transparency, and execution across teams
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Recruit, hire, and manage 1-2 employees and/or interns as appropriate and budget permitting, including delegating tasks, providing coaching and development, and assessing performance
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Stay abreast of trends and research in relevant content areas to continuously grow and develop, and to make recommendations for process/practice improvements
IDEAL SKILLS AND CHARACTERISTICS
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Shared belief in EdTrust’s mission and a commitment to improving educational equity
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Dedication in contributing to and maintaining an equitable working environment
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Strong project management skills, including the ability to establish processes, systems, and procedures, ensure adherence, and continuous improvement
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Subject-matter expertise in supporting finance-related activities such as reconciliations, accounts payable and receivable, grant reporting, and reimbursements
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Strong verbal and written communication skills
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Ability to plan, multi-task and prioritize, with high attention to detail
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Teamwork skills and an eagerness for collaboration
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Willingness to receive and act upon, as well as provide, constructive feedback
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Sound judgement
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People management skills a plus
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At least a bachelor’s degree
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Significant (e.g., 5 years) related work experience in HR, People, and/or Operations
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Interest in / knowledge of education policy, especially around issues of equity
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Experience with project management tools such as Asana
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Experience with cloud-based financial management software such as Intacct
COMPENSATION
This position falls in Level D of our New York salary structure. The new hire salary range for this position is $86,070 to $107,580, with offers rarely made at the top of this range. New hire offers are commensurate with skills, experience, and internal equity.
EdTrust prioritizes the health and well-being of its employees and, to that end, offers a highly competitive benefits package. Medical, dental and vision insurance are covered at 100% for the employee, with significant coverage also offered for spouses, domestic partners, and dependents. We provide sick leave, vacation leave, and personal leave, and we follow the federal government for most holiday closures. To ensure staff have synchronous opportunities for rest and renewal, the office is closed for a week-long summer break and a week-long winter break. Among other offerings, we provide an Employee Assistance Program at no cost to the employee, and a generous 7% contribution opportunity on a 403(b)-retirement plan.
QUALIFIED CANDIDATES, PLEASE APPLY
To apply please submit a resume and respond to the short answer questions in ADP. Priority will be given to applications received by July 17th.
The Education Trust is an equal opportunity employer and welcomes candidates from diverse backgrounds.
