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Customer Service Rep - Santa Ana, CA
KPC GLOBAL MEDICAL CENTERS INC. —Santa Ana, CA
- $21.00 - $31.50 an hour
- Full-time
- Office
- Windows
- High school diploma or GED
Quick Apply
Virtual Safety Attendant, Nrs Admin Part-time Evenings
KPC GLOBAL MEDICAL CENTERS INC. —Hemet, CA
- $21.00 - $24.36 an hour
- Part-time
- Patient monitoring
- Hospital
- Entry level
Quick Apply
Housekeeping Aid, Temporary Position Day Shift Full-time hours
KPC GLOBAL MEDICAL CENTERS INC. —Hemet, CA
- $23.00 - $26.95 an hour
- Temporary
- Hospital
- Customer service
- Inpatient
Quick Apply
13d
Virtual Safety Attendant, Nrs Admin Per Diem Days
KPC GLOBAL MEDICAL CENTERS INC. —Hemet, CA
- $21.00 - $24.36 an hour
- Call employer
- Patient monitoring
- Hospital
- Entry level
Quick Apply
Housekeeping Aid - Full-time Evenings Shift
KPC GLOBAL MEDICAL CENTERS INC. —Hemet, CA
- $23.00 - $26.95 an hour
- Full-time
- Hospital
- Customer service
- Inpatient
Quick Apply
13d
Virtual Safety Attendant, Nrs Admin Full-time Evenings
KPC GLOBAL MEDICAL CENTERS INC. —Hemet, CA
- $21.00 - $24.36 an hour
- Full-time
- Patient monitoring
- Hospital
- Entry level
Quick Apply
Virtual Safety Attendant, Nrs Admin Per Diem Nights
KPC GLOBAL MEDICAL CENTERS INC. —Hemet, CA
- $21.00 - $24.36 an hour
- Call employer
- Patient monitoring
- Hospital
- Entry level
Quick Apply
Patient Services Rep. (Communications) - PD 8hr Varied
KPC GLOBAL MEDICAL CENTERS INC. —Santa Ana, CA
- $23.00 - $26.95 an hour
- 8 hour shift
- Heavy lifting
- English
- High school diploma or GED
- AD&D insurance
- Health insurance
Quick Apply
Virtual Safety Attendant, Nursing Administration Full-time Days
KPC GLOBAL MEDICAL CENTERS INC. —Hemet, CA
- $21.00 - $24.36 an hour
- Full-time
- Patient monitoring
- Entry level
Quick Apply
Virtual Safety Attendant, Nursing Administration Full-time Night
KPC GLOBAL MEDICAL CENTERS INC. —Hemet, CA
- $21.00 - $24.36 an hour
- Full-time
- Patient monitoring
- Entry level
Quick Apply
Patient Services Rep. (Admitting) - PT 8hr Nights
KPC GLOBAL MEDICAL CENTERS INC. —Santa Ana, CA
- $23.00 - $26.95 an hour
- 8 hour shift
- Heavy lifting
- English
- High school diploma or GED
- AD&D insurance
- Health insurance
Quick Apply
Patient Account Specialist III - Santa Ana, CA
KPC GLOBAL MEDICAL CENTERS INC. —Santa Ana, CA
- $31.75 - $38.19 an hour
- Per diem
- Mid-level
- Team management
Quick Apply
Registered Nurse Fulltime/Day Surgery Dept./Days 12 hr. Shifts
KPC GLOBAL MEDICAL CENTERS INC. —Hemet, CA
- $45.34 - $62.48 an hour
- Full-time
- Acute care
- Nursing
- Surgery
Quick Apply
Patient Services Rep. (Admitting) - Per Diem 8hr Night
KPC GLOBAL MEDICAL CENTERS INC. —Santa Ana, CA
- $23.00 - $26.95 an hour
- 8 hour shift
- Hospital
- Entry level
- AD&D insurance
- Health insurance
Quick Apply
Virtual Safety Attendant, Nursing Administration Part Time Night
KPC GLOBAL MEDICAL CENTERS INC. —Hemet, CA
- $21.00 - $24.36 an hour
- Part-time
- Patient monitoring
- Entry level
Quick Apply
Unit Secretary (Mother/Baby) (PD-Varied Shift)
KPC GLOBAL MEDICAL CENTERS INC. —Santa Ana, CA
- $21 an hour
- Per diem
- Customer service
- BLS Certification
- Computer skills
- AD&D insurance
- Health insurance
Quick Apply
Registered Nurse Fulltime/Day 12 hr. Shifts
KPC GLOBAL MEDICAL CENTERS INC. —Hemet, CA
- $45.34 - $62.48 an hour
- Full-time
- Acute care
- Nursing
- RN License
Quick Apply
Clinical Data Analyst
KPC GLOBAL MEDICAL CENTERS INC. —Corona, CA
- $40.86 - $50.48 an hour
- Full-time
- Mid-level
- Master's degree
- SQL
Quick Apply
Medical Scribe - HGMC - Hemet, CA
KPC GLOBAL MEDICAL CENTERS INC. —Hemet, CA
- $21.00 - $26.87 an hour
- Part-time
- Anatomy knowledge
- Basic math
- HIPAA
Quick Apply
Registered Nurse, MDU Part-time Days
KPC GLOBAL MEDICAL CENTERS INC. —Menifee, CA
- $42.79 - $58.96 an hour
- Part-time
- Acute care
- Nursing
- RN License
Quick Apply

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Customer Service Rep - Santa Ana, CA

KPC GLOBAL MEDICAL CENTERS INC. -
Santa Ana, CA

Quick Apply

Job Details

Full-time
$21.00 - $31.50 an hour

Qualifications

Phone communication
Windows
Desktop applications
Telephone systems
Productivity software

Full Job Description

* THIS IS A FULLY ONSITE POSITION*

SUMMARY

Answers telephones, routes callers, takes messages and provides routine information to callers

REQUIREMENTS

RESPONSIBILITIES AND DUTIES:

Maintains established departmental policies and procedures, objectives, quality improvement program, safety, environmental and infection control standards.
Operates microfilm equipment in retrieving file data.

Interprets insurance program procedures and provisions to resolve routine patient billing inquires and problems.
Counsels patients requiring external financial assistance, including recommending third parties.
Answers all inquiries regarding patient accounts.
Researches credit balance accounts, refunds overpayments to patient, guarantor or third party payer.
Secures information relative to patient’s financial status or insurance coverage. May complete insurance forms, verify insurance coverage, and secure other information if needed.
Prepares appropriate information for billing personnel.
Answers telephones, routes callers, takes messages and provides routine information to callers. Responds promptly to inquiries and requests.
Negotiates contractual payment plans with patients as authorized.
Performs a variety of routine typing and clerical duties as necessary.
Receives complaints of poor or inadequate service and determines action to be taken.
Traces missing files.
Attends meetings as required.
Other duties as assigned.

EDUCATION & EXPERIENCE REQUIREMENTS:

High school diploma or combination of relevant experience and education required.
Previous customer service experience required
Healthcare experience highly preferred

SKILLS & ABILITIES REQUIREMENTS:

Outstanding communication, interpersonal, mulit-tasking and analytical skills
The ability work well with minimal supervision in a high-volume environment
Proven ability to remain composed and professionally under difficult situations with a strong team approach
PC proficiency with various Windows applications
Knowledge of phone systems and technology
Skill in recognizing and responding to emergency/high-priority situations

PHYSICAL REQUIREMENTS:

Body Positions: Sitting and standing for prolonged periods.
Body Movements: Arm and hand dexterity.
Body Senses: Must have command of close and distant sight, color perception and hearing.
Strength: Ability to lift and move up to 25-pounds.

Working Environment:

Work in an office, where the climate is controlled
Occasional travel between medical groups and/or hospitals when necessary. 0-25 % of the time.

OSHA exposure category: III

Category I – Position includes tasks that involve exposure to Blood borne Pathogens.
Category II – Position includes tasks that do not have exposure to Bloodborne Pathogens, however employment may require unplanned Category I tasks.
Category III – Positions includes tasks that do not involve exposure to Bloodborne Pathogens. This position would not be required to perform Category I tasks.

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kpc global jobs

Customer Service Rep - Santa Ana, CA

Virtual Safety Attendant, Nrs Admin Part-time Evenings

Housekeeping Aid, Temporary Position Day Shift Full-time hours

Virtual Safety Attendant, Nrs Admin Per Diem Days

Housekeeping Aid - Full-time Evenings Shift

Virtual Safety Attendant, Nrs Admin Full-time Evenings

Virtual Safety Attendant, Nrs Admin Per Diem Nights

Patient Services Rep. (Communications) - PD 8hr Varied

Virtual Safety Attendant, Nursing Administration Full-time Days

Virtual Safety Attendant, Nursing Administration Full-time Night

Patient Services Rep. (Admitting) - PT 8hr Nights

Patient Account Specialist III - Santa Ana, CA

Registered Nurse Fulltime/Day Surgery Dept./Days 12 hr. Shifts

Patient Services Rep. (Admitting) - Per Diem 8hr Night

Virtual Safety Attendant, Nursing Administration Part Time Night

Unit Secretary (Mother/Baby) (PD-Varied Shift)

Registered Nurse Fulltime/Day 12 hr. Shifts

Clinical Data Analyst

Medical Scribe - HGMC - Hemet, CA

Registered Nurse, MDU Part-time Days

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Body Positions: Sitting and standing for prolonged periods.

Body Movements: Arm and hand dexterity.

Body Senses: Must have command of close and distant sight, color perception and hearing.

Strength: Ability to lift and move up to 25-pounds.

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