Top 2929 First Bank Jobs

Debit Card Dispute Specialist - Remote
First American Bank —Melrose Park, IL
- $24.04 - $26.92 an hour
- Full-time
- Remote
- Customer service
- Research
- High school diploma or GED
Personal Banker
First National Bank of Michigan —Kalamazoo, MI
- From $21.50 an hour
- Full-time
- Basic math
- Research
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Service Associate - Reserve (Teller)
First Merchants Bank —Lafayette, IN
- High school diploma or GED
- Entry level
- Under 1 year
- Paid parental leave
- Paid holidays
Quick Apply
Commercial Loan Officer (5+ years Experience Commercial or Ag Lending)
Community First National Bank —Manhattan, KS
- Full-time
- Background check
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Personal Banker (Universal Teller/ Banking Associate)
First Bank —Ellisville, MO
- $16.50 - $21.00 an hour
- Hospitality
- Office
- High school diploma or GED
Quick Apply
Service Associate - Reserve (Travel Teller)
First Merchants Bank —Lafayette, IN
- High school diploma or GED
- Entry level
- Under 1 year
- Paid parental leave
- Paid holidays
Quick Apply
Client Relationship Representative (Universal Banker)
First Merchants Bank —Dublin, OH
- Call employer
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
Banking Center Manager
First Merchants Bank —Northville, MI
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
SBL Business Development Officer
First Merchants Bank —Royal Oak, MI
- Finance
- Business development experience
- Bachelor's degree
- Paid parental leave
- Paid holidays
Quick Apply
Client Relationship Representative (Universal Banker)
First Merchants Bank —Columbus, OH
- Call employer
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
8d
Client Relationship Representative (Universal Banker)
First Merchants Bank —Ann Arbor, MI
- Call employer
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
Bilingual CSR - Portuguese
First National Bank of America —Lansing, MI
- English
- US work authorization
- Communication skills
- Health savings account
- Paid time off
Quick Apply
7d
Branch Manager
First National Bank of Michigan —Holland, MI
- From $70,000 a year
- Full-time
- Ability to walk for extended periods
- English
- Residential
- Health savings account
- Health insurance
Quick Apply
Client Relationship Representative (Universal Banker)
First Merchants Bank —Ann Arbor, MI
- Call employer
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
Community Home Lending Officer
First Merchants Bank —Indianapolis, IN
- Mid-level
- Residential
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
Banking Center Manager
First Financial Bank NA —Rockville, IN
- Extended hours
- 5 years
- Computer literacy
- Office
- Disability insurance
- Health insurance
COMMERCIAL LOAN OFFICER, VP - remote not available
First Northern Bank & Trust Co —Palmerton, PA
- Full-time
- Background check
- Mid-level
- Finance
- Health insurance
- Dental insurance
Quick Apply
8d
Lead Commercial Client Support Specialist
First Merchants Bank —Indianapolis, IN
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid parental leave
- Paid holidays
Quick Apply
Commercial Client Support Specialist
First Merchants Bank —Indianapolis, IN
- Microsoft Excel
- Microsoft Outlook
- Research
- Paid parental leave
- Paid holidays
Quick Apply
Post Closing Auditor
First Financial Bank NA —Terre Haute, IN
- Full-time
- Microsoft Excel
- Computer literacy
- Mid-level
- Disability insurance
- Health insurance
13d

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Debit Card Dispute Specialist - Remote

First American Bank -
Melrose Park, IL

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Job Details

Full-time
$24.04 - $26.92 an hour

Qualifications

Research
High school diploma or GED
Bank experience
Stakeholder relationship building

Full Job Description

Job Description:

First American Bank was founded in Chicago, and over the years has expanded throughout Wisconsin and Florida. As the largest privately held bank in Illinois, we now have over 60 locations and assets of $8+ billion. We are a community bank at heart with international expertise, traditional values, and a forward-looking philosophy. Our employees have the experience and vision to meet the needs of savers, borrowers, and businesses in the 21st century. First American Bank can offer employees a level of visibility, career growth, and stability that is difficult to find in many larger corporations.

The Debit Card Dispute Specialist hourly (non-exempt) position investigates and resolves debit card and Zelle disputes by researching and monitoring cases to ensure Regulation E compliance, reviewing chargeback statuses, and handling unposted cardholder items. Additionally, this position monitors a variety of reports and performs general research tasks related to debit card operations.

DUTIES & RESPONSIBILITES

Investigate and resolve debit card disputes by researching and monitoring cases while ensuring Regulation E compliance is met. Review reports for chargeback statuses. Research cardholder unposted items and prepare checks as needed.
Comply with REG E, MasterCard rules, Network rules, and internal policies and procedures.
Process Zelle dispute claims. Ensure claims are processed according to all policies, procedures, and regulatory requirements.
Prepare the MasterCard Billing Reports (MCB).
Prepare end-of-the-month status reports.
Monitor the Account Data Compromise alerts. Warm cards that were reissued due to the alerts.
Perform general research tasks related to debit card operations as needed.
Conduct and complete additional assignments/projects as designated by management.

QUALIFICATIONS

High school diploma or equivalent required.
Minimum one year of experience in banking or bank-related field required.
Previous experience in debit/credit card operations and balancing/account reconciliation preferred.
Must be professional, comfortable speaking with external and internal contacts with a demonstrated ability to tailor the message appropriately to the audience and situation effectively.
Demonstrated ability to convey thoughts and ideas effectively and succinctly via written formats, including emails, letters, and electronic platforms. Maintain professional standards relating to spelling and grammar.
Maintain credibility through professional demeanor, appearance, and presence by modeling standards appropriate to our environment and industry.
Maintain good working relationships with internal partners by exhibiting exemplary interpersonal skills, adopting a constructive, solutions-focused approach.
Use sound professional judgment to balance the interests of the organization and customer, understanding and using available resources to mitigate risks.
Proficiency with Microsoft 365 products and applications, including the ability to effectively prepare or review documents, procedures, and reports.
Demonstrated ability to learn new systems and applications, as well as the ability to understand, adapt and adjust responsibilities/workflows as a result of system upgrades.
Occasional travel to other First American Bank locations, Bank functions, and training facilities may be required.
Typical schedule is Monday through Friday 8:00 a.m. to 5:00 p.m. Additional hours may be required depending upon business need.
Punctuality is required to maintain First American Bank’s customer service standards.

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