Top 11 Frontier Bank Jobs

Call Center Representative
Frontier Community Credit Union —Fort Leavenworth, KS
- Full-time
- Microsoft Outlook
- Computer literacy
- High school diploma or GED
Quick Apply
Relationship Development Officer
Frontier Credit Union —Meridian, ID
- Evenings as needed
- Mid-level
- Microsoft Office
- Ability to climb stairs
Quick Apply
Mortgage Loan Officer
Frontier Community Credit Union —Leavenworth, KS
- Full-time
- 5 years
- Computer literacy
- Basic math
Quick Apply
Staff Accountant I
Frontier Community Credit Union —Leavenworth, KS
- Full-time
- Microsoft Outlook
- Computer literacy
- Office
Quick Apply
12d
Relationship Development Officer (Spirit Card)
Frontier Credit Union —Idaho Falls, ID
- Weekends as needed
- Marketing
- Public speaking
- Mid-level
Quick Apply
Teller
Frontier Credit Union —Butte, MT
- Spanish
- English
- Research
Quick Apply
VP of Sales (AI Solutions – Banking & Finance)
Nexus Frontier Tech —United States
- Email
- Remote
- Senior level
- Leadership
- Communication skills

I want to receive the latest job alert for Frontier Bank

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Call Center Representative

Frontier Community Credit Union -
Fort Leavenworth, KS

Quick Apply

Job Details

Full-time

Qualifications

Live chat
Foreign language proficiency
Managing customer accounts
Email customer support
Microsoft Outlook
Account maintenance
Phone communication
Computer literacy
Spreadsheets
Client inquiry handling
Word embeddings
Money transfers
Financial issue resolution
High school diploma or GED
Financial record maintenance
Desktop applications
Handling account queries
1 year
Escalation handling
Email support
Entry level
Client interaction via phone calls

Full Job Description

"People Helping People"

It is what we do at Frontier Community Credit Union. We are seeking a service-oriented individual to fill our Full-Time Call Center Representative position at our Ft Leavenworth location as we expand. If you enjoy helping people and are comfortable talking on a phone, we encourage you to apply and become part of the movement!

Our Call Center Representatives provide exceptional service primarily through phone, email, and chat communication to inbound callers and members. This will include receiving and resolving a wide range of financial requests, such as transferring funds from member accounts and maintaining member records; handling inquiries; and researching and resolving escalated cases.

Work Schedule

Monday - Friday 8:45 am - 5:15 pm, Alternating Saturday 8:45 am - 12:15 pm

Other Call Center Duties Include:

Providing prompt, accurate, professional, and friendly service to all of our members
Requires problem-solving when the established procedure does not fully address the inquiry
Adhere to compliance policies when resolving client issues
Preparing required daily, weekly, and monthly reports
Maintaining a dependable record of attendance and timeliness

Knowledge, Skills, and Abilities

Being bilingual in Spanish is a plus, and will earn a pay differential once certified
Minimum one to two years related experience (call center experience, customer service)
High school diploma or GED
Intermediate computer skills, including Microsoft Office (Word, Excel, and Outlook), and the ability to learn and navigate multiple technology platforms while interacting with members

Frontier is an Equal Opportunity Employer

Quick Apply

Refine Your Search

Frontier Bank jobs

Call Center Representative

Relationship Development Officer

Mortgage Loan Officer

Staff Accountant I

Relationship Development Officer (Spirit Card)

Teller

VP of Sales (AI Solutions – Banking & Finance)

I want to receive the latest job alert for Frontier Bank

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected