Top 10 General Dynamics Jobs in Lytle, TX

Information Technology Support Specialist - TS/SCI w/Poly
General Dynamics Information Technology —San Antonio, TX
- $34 - $46 an hour
- Monday to Friday
- 5 years
- Travel
- Mentoring
- Paid time off
- 401(k) matching
Enterprise Management Tools – Systems Engineer TS/SCI w/Poly
General Dynamics Information Technology —San Antonio, TX
- $127,500 - $172,500 a year
- Full-time
- 5 years
- Bachelor of Science
- Windows
- 401(k) matching
6d
Enterprise Management Tools – Systems Engineer TS/SCI w/Poly
General Dynamics Information Technology —San Antonio, TX
- $127,500 - $172,500 a year
- Full-time
- 5 years
- Bachelor of Science
- Windows
- 401(k) matching
Junior Information Assurance Security Analyst
General Dynamics Information Technology —San Antonio, TX
- $55,806 - $65,550 a year
- Travel
- Entry level
- Under 1 year
- Paid time off
- 401(k) matching
4d
Network Cabling Technician
General Dynamics Information Technology —San Antonio, TX
- $26.83 - $29.90 an hour
- Mid-level
- 3 years
- High school diploma or GED
- Paid holidays
- 401(k) matching
6d
Senior Solutions Architect
General Dynamics Information Technology —San Antonio, TX
- $147,292 - $199,278 a year
- Computer Science
- Bachelor's degree
- Travel
- Paid time off
- 401(k) matching
Server Systems Engineer Senior-TS/SCI w/Poly
General Dynamics Information Technology —San Antonio, TX
- $110,500 - $149,500 a year
- 5 years
- Bachelor of Science
- System design
- Paid time off
- 401(k) matching
Senior Cloud Architect
General Dynamics Information Technology —San Antonio, TX
- $147,292 - $199,278 a year
- Computer science
- Azure
- Computer Science
- Paid time off
- 401(k) matching

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Information Technology Support Specialist - TS/SCI w/Poly

General Dynamics Information Technology -
San Antonio, TX

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Job Details

$34 - $46 an hour

Benefits

Internal mobility program
Paid time off
401(k) matching

Qualifications

Desktop computer repair
Hardware maintenance
Software installation
Computer hardware
Desktop (troubleshooting support)
Remote access software
TS/SCI with Polygraph
Associate's degree
CompTIA Security+

Full Job Description

Your Impact

Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.

Job Description

HELP DESK TECHNICIAN IV

Advance how our customers operate while you advance your career. Join GDIT as a Help Desk Technician IV and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you.

MEANINGFUL WORK AND PERSONAL IMPACT

Core Responsibilities

Respond to user inquiries via phone, email, chat, or ticketing systems.

Log and track support requests using help desk ticketing system.
Diagnose and resolve basic technical issues related to hardware, software, and network connectivity.
Provide step-by-step guidance to users for troubleshooting common problems.
Escalate complex issues to second-level support or specialized teams, when necessary, via ticketing system.
Provide guidance to less experienced professionals mentoring new hires and trainees when necessary.

Technical Support Tasks

Install, configure, and update software on user devices.
Assist with password resets, account lockouts, and access issues.
Support basic printer, scanner, and peripheral troubleshooting.
Help maintain inventory of IT assets (e.g., laptops, monitors, or accessories).

Documentation & Reporting

Document and report solutions and procedures for recurring issues for leadership review.
Maintain and report accurate records/tickets of support interactions and resolutions.
Contribute to knowledge base articles for fellow co-workers and users to assist at arriving at self service solutions.
Accurately create and submit tickets for users containing all needed information and troubleshooting steps taken.

Customer Service & Communication

Maintain a professional and empathetic tone when dealing with users and co-workers.
Communicate technical information clearly to non-technical users.
Document and reply provide updates on ticket status and possible resolutions.
Actively participate in team environment assisting co-workers when needed.

Compliance & Security

Ensure adherence to all IT and departmental policies and procedures.
Report potential security incidents or breaches to appropriate teams or team leaders

WHAT YOU’LL NEED TO SUCCEED
Bring your technology expertise and drive for innovation to GDIT. The Help Desk Technician IV must have:

Education: Associates of Arts/Associates of Science
Experience: 5+ years of related experience
Required Technical Skills: Installs, modifies, and repairs computer hardware and software using remote access tools
Security Clearance Level: TS/SCI w/Poly
Required Skills and Abilities: Maintains current knowledge of relevant technology as assigned
Location: On-Site
US Citizenship Required
Required: CompTIA Security+ certification is required within 3 months of start date
Shift: Monday - Friday 3pm-11pm CST / 4pm-12am EST
This position is mission essential, may include work on holidays when required

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.

Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

Work Requirements

Years of Experience

5 + years of related experience

may vary based on technical training, certification(s), or degree

Certification

CompTIA Security+ CE | CompTIA - CompTIA

Travel Required

Less than 10%

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely hourly rate for this position is between $34.00 - $46.00. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Apply Now

Refine Your Search

General Dynamics jobs in Lytle, TX

Information Technology Support Specialist - TS/SCI w/Poly

Enterprise Management Tools – Systems Engineer TS/SCI w/Poly

Enterprise Management Tools – Systems Engineer TS/SCI w/Poly

Junior Information Assurance Security Analyst

Network Cabling Technician

Senior Solutions Architect

Server Systems Engineer Senior-TS/SCI w/Poly

Senior Cloud Architect

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