Getronics is interviewing qualified Field Service Technicians for OEM Warranty PC hardware support services.
About Getronics:
Getronics is a global leader in technology solutions with a team of over 4,000 colleagues in 22 centres, providing comprehensive end-to-end services across the globe.
We empower businesses to stay competitive by offering flexible, secure and reliable technology services, tailored to their unique needs, helping to drive growth, increase efficiency, reduce cost, and deliver measurable success.
We are committed to low-carbon and sustainable development through our IT solutions to help companies reduce their environmental impact.
We are one of only 18 companies from around the world positioned within the Gartner’s 2024 Magic Quadrant for Outsourced Digital Workplace services, and we are the leading and founding member of the Global Workspace Alliance (GWA).
We are committed to delivering exceptional customer service, to enable businesses to focus on their core strengths while entrusting your IT needs to Getronics.
What will you do?
- Provide on-time and high-quality service and repair of in-warranty OEM desktop / laptop / workstation devices, onsite at the client’s location(s)
- Deliver exceptional service with a Customer-First focus
- Provide timely and accurate reporting using field service automation tools
- Coordinate with OEM and in-house support resources to perform at a high level for our Customers
Which experience/skills we are looking for?
- Proven Field Service experience
- Strong technical proficiency, with the ability to troubleshoot, repair and test PC and Laptop/Tablet devices
- Excellent interpersonal and communication skills
- Demonstrated ability to work independently, and as part of a Team
- Technical degree and/or hardware certifications
Why Getronics?
Getronics supports its employees to become experts in their field through development by an in-house University and an internal recruitment program.
We provide competitive compensation and benefits
Join our team and be part of a collaborative environment where your skills and expertise will drive innovation and excellence.
Apply now and embark on a journey of growth and opportunity!
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Work Location: On the road
