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Coordinator, Account Management

Simio Cloud
Remote

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Job Details

Full-time
$65,000 - $80,000 a year

Benefits

Paid holidays
Paid time off
Retirement plan

Qualifications

Optimizing workflow processes
Data integrity assurance
Record keeping
Managing customer accounts
Customer communication
Project documentation
Data validation techniques
Spreadsheets
Operations coordination planning
Mid-level
Project communication management
Data quality management
Data integrity and documentation
Salesforce Cloud
Quality control management
Continuous improvement
Fundraising
Client management
Sales management systems proficiency
Organizational skills
CRM system proficiency
Order tracking
Order processing
Red flag analysis
Marketing operations
Cross-functional collaboration
Account management experience
Non-profit experience
Communication skills
Project stakeholder communication

Full Job Description

Summary

The Coordinator, Account Management plays a critical role in delivering a seamless client experience by supporting campaign execution, coordinating cross-functional workflows, and ensuring accuracy across all operational processes.

This role partners closely with Account Directors, Strategic Analytics, Data Management, and Production teams to manage timelines, track deliverables, and ensure campaigns are executed efficiently and accurately

This position is a full-time, salaried, US-based remote role.

SimioCloud, a Moore company, delivers advanced data, analytics, and machine learning solutions to help nonprofit organizations optimize fundraising and marketing performance. Our platform leverages large-scale data and AI-driven insights to power smarter decision-making across direct mail, digital, and multichannel campaigns

Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels and devices. We are an innovation-led company that is the largest marketing, data and fundraising company in North America serving the purpose-driven industry with clients across education, association, political and commercial sectors.

Check out www.WeAreMoore.com for more information.

Your Impact:

Campaign & Order Coordination

Manage the intake, setup, tracking, and finalization of client orders and campaigns
Ensure all campaign details (pricing, timelines, data requirements) are complete and accurate
Monitor job status throughout fulfillment to ensure timely delivery

Cross-Functional Execution

Coordinate with Strategic Analytics, Data Management, and Production Fulfillment teams to move work through the pipeline
Track dependencies such as data files, scoring processes, and approvals to prevent delays
Maintain alignment between internal teams and client expectations

Data & System Management

Enter, update, and maintain accurate campaign and order data in internal systems (e.g., Salesforce)
Ensure data integrity across all tracking tools and reporting systems
Monitor status updates and proactively flag risks or discrepancies

Communication & Client Support

Serve as a key internal liaison supporting Account Directors
Communicate campaign updates, timelines, and issues clearly and proactively
Support preparation of campaign documentation, confirmations, and deliverables

Quality Control & Process Excellence

Validate campaign details, counts, and deliverables prior to final approval
Ensure all work meets internal quality standards and client requirements
Contribute to process improvements and operational best practices

Your Profile:

1–3 years of experience in account management, operations, or campaign/project coordination (agency or nonprofit experience preferred)
Strong attention to detail and organizational skills with a focus on accuracy
Ability to manage multiple priorities in a fast-paced environment
Excellent written and verbal communication skills
Strong problem-solving and critical thinking abilities
Collaborative and team-oriented mindset
Proactive, self-starter with high accountability

Preferred:

Experience with marketing data, direct response, or fundraising campaigns
Familiarity with CRM or workflow tools (e.g., Salesforce)
Advanced proficiency in Excel or similar tools

Joining Moore, You Will:

Do meaningful, life-changing work every day by supporting the nation’s most beloved nonprofits and service organizations.
Join the largest marketing and fundraising company in North America serving the nonprofit industry where we prioritize innovation and professional growth.
Collaborate with industry subject matter experts among over 5,000 employees across the enterprise.
Earn a competitive salary and have access to comprehensive health, wellness, and retirement benefits.
Enjoy paid holidays and generous paid time off, ensuring you have the time and space to recharge and pursue your other passions.

Moore’s Commitment to Candidates:

Moore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Moore is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Quick Apply

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