Top 163431 Hospitality Management Jobs

Rooms Division Operations Manager
Hilton Seattle Airport Hotel & Conference Center —SeaTac, WA
- $82,000 - $83,500 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Paid training
- Paid jury duty
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Restaurant Manager
Hillstone Restaurant Group —Denver, CO
- $100,000 - $110,000 a year
- Full-time
- Mid-level
- Team management
- Mentoring
- Health insurance
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Restaurant Manager
Hillstone Restaurant Group —Beverly Hills, CA
- $100,000 - $110,000 a year
- Full-time
- Mid-level
- Team management
- Mentoring
- Health insurance
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Hotel Director
Crew Life at Sea —Miami, FL
- Full-time
- Master's degree
- Bachelor's degree
- Senior level
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Event Operations Manager, Event Management
Lipscomb University —Nashville, TN
- Full-time
- Mid-level
- Residential
- University
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Resort Manager
Outrigger Hospitality Group —Kā‘anapali Beach, HI
- $150,000 - $170,000 a year
- Full-time
- Mid-level
- Marketing
- Resort
- Paid holidays
- Health insurance
General Manager
KEMPERSPORTS, INC. —Pasadena, CA
- $180,000 - $210,000 a year
- Weekends as needed
- Hotel
- Driver's License
- Senior level
Resident Manager
Marriott International, Inc —Detroit, MI
- $134,000 - $176,000 a year
- Full-time
- Sales
- Mid-level
- Hotel
General Manager
AC Scottsdale Old Town —Scottsdale, AZ
- $140,000 - $155,000 a year
- Weekends as needed
- Bilingual
- Ability to walk for extended periods
- 5 years
Director of Hotel Transitions
ARK Hospitality —Remote
- $75,000 - $80,000 a year
- Computer literacy
- Hotel
- Analysis skills
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8d
General Manager
THE WESTIN INDIANAPOLIS INTERNATIONAL AIRPORT HOTEL —Indianapolis, IN
- $165,000 - $180,000 a year
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Writing skills
- Disability insurance
- Health insurance
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Regional Vice President, Hospitality - Live Events (West/Central)
Legends Global —Dallas, TX
- $150,000 - $185,000 a year
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Travel
- Disability insurance
- Health insurance
Guest Relations Manager
Marriott International, Inc —Washington, DC
- $68,000 - $86,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
- On-the-job training
Hotel Manager
Kimpton Hotels & Restaurants —Huntington Beach, CA
- $120,000 - $130,000 a year
- Weekends as needed
- Sales
- 3 years
- Hotel
- Health insurance
- Dental insurance
Quick Apply
General Manager - Populus Denver
Crescent Hotels & Resorts LLC —Denver, CO
- $200,000 a year
- 5 years
- Hotel
- Bachelor's degree
- 401(k) matching
- Employee discount
Quick Apply
13d
General Manager
Sophy - Hyde Park —Chicago, IL
- $140,000 - $160,000 a year
- Full-time
- Writing skills
- Hotel
- Analysis skills
- Health savings account
- Paid holidays
Quick Apply
Yacht Hospitality Experience Manager
SeaNet Yachts —Newport Beach, CA
- $70,000 - $90,000 a year
- Full-time
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
10d
Director of Operations
Stonebridge —Seattle, WA
- $140,000 - $150,000 a year
- Weekends as needed
- Inventory management
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
Director of Hospitality
Redd Hospitality —Jackson, MS
- $90,000 - $110,000 a year
- Full-time
- Bar
- Master's degree
- Bachelor's degree
Quick Apply
General Manager
Marriott International, Inc —Wichita, KS
- $149,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Mentoring
- Health insurance
- Dental insurance

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Rooms Division Operations Manager

Hilton Seattle Airport Hotel & Conference Center
SeaTac, WA

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Job Details

Full-time
$82,000 - $83,500 a year

Benefits

Paid training
Paid jury duty
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Retirement plan

Qualifications

Teamwork
Team leadership
Employee retention
Managing hospitality teams
Team development
Hiring
Recruiting
Business operations
General management

Full Job Description

The Rooms Division Operations Manager serves as the primary operational leader supporting all Rooms Division functions at the Hilton Seattle Airport & Conference Center. Reporting directly to the Director of Rooms, this position provides leadership and operational oversight across Front Office, Guest Services, Bell Services, Valet Operations, Housekeeping, Laundry, and Night Audit functions. While the Director of Rooms maintains overall leadership responsibility for the Rooms Division and the Executive Housekeeper serves as the primary leader of Housekeeping operations, the Rooms Division Operations Manager is responsible for driving day-to-day execution, operational consistency, guest satisfaction, labor productivity, and communication between all Rooms Division departments.

Position Purpose

The Rooms Division Operations Manager is responsible for:

Driving operational excellence throughout the Rooms Division.
Ensuring room readiness and guest satisfaction.
Coordinating Front Office and Housekeeping operations.
Supporting labor productivity and financial performance.
Developing future leaders and strengthening departmental communication.
Maintaining Hilton brand standards and quality expectations.

Essential Responsibilities

Rooms Division Leadership

Support daily operations of Front Office, Guest Services, Bell Services, Valet Operations, Housekeeping, Laundry, and Night Audit.
Act as the operational bridge between Front Office and Housekeeping.
Ensure room readiness objectives are achieved daily.
Maintain strong visibility throughout the hotel.

Front Office Operations

Support oversight of Front Desk, Guest Services, Bell Services, and Valet Operations.
Monitor arrivals, departures, VIPs, airline crews, and Hilton Honors guests.
Ensure front office standards are consistently executed.
Support service recovery efforts and guest satisfaction initiatives.

Housekeeping Operations

Assist the Executive Housekeeper in overseeing housekeeping and laundry operations.
Conduct room inspections and quality assurance reviews.
Monitor productivity, staffing levels, and operational performance.
Ensure guestrooms and public spaces consistently meet cleanliness standards.

Guest Experience Leadership

Resolve guest concerns and service failures.
Monitor guest feedback and online reputation channels.
Lead service recovery initiatives.
Foster a culture of hospitality, accountability, and responsiveness.

Airline & Group Operations

Support airline crew operations and service standards.
Coordinate large group arrivals and departures.
Assist during IROPS and flight disruption events.
Support convention and conference center activity.

Financial Responsibilities

Assist with labor management and productivity monitoring.
Monitor overtime and scheduling efficiency.
Support departmental budgeting and forecasting.
Assist with expense management and purchasing controls.
Drive operational efficiencies while maintaining guest service standards.

Leadership & Development

Coach supervisors and hourly team members.
Support onboarding, training, and leadership development programs.
Assist with performance evaluations and coaching conversations.
Promote accountability and operational excellence.
Help identify future leaders within the Rooms Division.

Union & Employee Relations

Support compliance with Collective Bargaining Agreements.
Partner with Human Resources on employee relations matters.
Participate in investigations and grievance discussions when necessary.
Promote a positive and respectful work environment.

Hilton Brand Standards & Quality Assurance

Support Hilton QA readiness and audit preparation.
Ensure compliance with Hilton brand standards.
Participate in room inspections and operational audits.
Support guest loyalty and Hilton Honors initiatives.

Key Performance Indicators

Guest Experience

SALT Scores
Guest Complaint Resolution
Online Reputation Scores

Operational Excellence

Room Readiness
Housekeeping Inspection Scores
QA Audit Performance
Front Office Service Standards

Financial Performance

Labor Productivity
Overtime Management
Cost Controls

People Development

Training Completion
Employee Engagement
Retention & Turnover

Qualifications

Required

Minimum 3 years of hotel leadership experience.
Experience in Front Office, Housekeeping, or Rooms Division operations.
Strong leadership, communication, and organizational skills.
Ability to work in a fast-paced, high-volume environment.

Preferred

Hilton experience.
Full-service hotel experience.
Airport hotel experience.
Convention hotel experience.
Union hotel experience.
Bachelor's degree in Hospitality Management or related field.

Career Growth Opportunity

This position is designed as a developmental leadership role and succession pathway toward future Director of Rooms opportunities within Paramount Hotels. The successful candidate will gain broad exposure to all aspects of Rooms Division leadership, financial management, labor management, guest satisfaction, Hilton brand standards, and Executive Committee-level operations.

Pay: $82,000.00 - $83,500.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid jury duty
Paid time off
Paid training
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

Hospitality Management jobs

Rooms Division Operations Manager

Restaurant Manager

Restaurant Manager

Hotel Director

Event Operations Manager, Event Management

Resort Manager

General Manager

Resident Manager

General Manager

Director of Hotel Transitions

General Manager

Regional Vice President, Hospitality - Live Events (West/Central)

Guest Relations Manager

Hotel Manager

General Manager - Populus Denver

General Manager

Yacht Hospitality Experience Manager

Director of Operations

Director of Hospitality

General Manager

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