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Implementation Specialist

HotSchedules Corporate
Alpharetta, GA

Apply Now

Job Details

Full-time

Qualifications

Project reporting
Software installation
Software documentation
Project management software
Project stakeholder communication

Full Job Description

RED BOOK CONNECT: Implementation Specialist
Location: Atlanta, GA

We Are:

Well-known across the globe for bringing the restaurant, retail and hospitality industries to the Cloud with our pioneering web & mobile products, superior customer service – and the people who make this happen.

Our Values: Because they are important to us!

Service – We strive to delight our customers by anticipating their needs with simple, intuitive tools. We are serial entrepreneurs with a deep desire to do the right thing for our customers.

Creativity – We believe to make real change; we must be the catalyst and bring unbridled enthusiasm for innovation and continuous improvement.

Family – We seek and reward intelligent team members who exude honesty, integrity and accountability. We believe diversity and transparency in thought, practice and culture is an asset, not a risk.

Fun – We move fast, have fun and love what we do all while honoring work-life balance. We are intelligent risk-takers, never allowing blind enthusiasm to overtake reason.

Humility – We are responsible to our customers, our team members and our investors equally, requiring professional courage and humility.

Responsibility as an Implementation Specialist

The RED BOOK CONNECT Implementation Specialist will have QSR (Quick Service Restaurant) industry experience with a desire to work in the IT industry. They will work within the global implementation team to setup and configure our SAAS product for new customers. The role will include configuring the system per a customer's requirements, installing elements of the solution, compiling documentation and training the end user on how to use the system.

You are:

Passionate about SaaS product implementation and maintenance and have the gift of thinking creatively to identify and resolve problems while multi-tasking in a deadline oriented environment. You have excellent analytical, organizational, problem solving and time management skills. Do you have a keen ability to work independently when needed but also thrive in a team-based environment? Yes, you are the person we’re looking for!

Requirements

Desired Skills and Experience:

Provider regular status updates to their team leader
Install software and configure features
Document system processes
Work to timeframes
Ability to work and learn independently
Ability to understand business practices
Enter status updates into project management system
Thrive on working within a team

Experience with the following is a plus:

Database and SQL experience beneficial
Experience in the restaurant or hospitality industry is a bonus

Qualifications:

Only Atlanta, GA based candidates will be considered.
Degree in Computer Science or similar (Great opportunity for graduate)
Excellent written and verbal communication skills
Strong analytical skills
Looking for an individual with a great attitude and a passion to learn
Keen interest in new technologies

Apply Now

Refine Your Search

Hotschedules jobs

Implementation Specialist

Implementation Project Manager

Project Manager

Manager of Support Team

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Senior Implementation Specialist

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Billing Specialist

Contracts Manager

Software Engineer

Vice President of Strategic Partnerships

Mobile QA Engineer

Software QA Engineer

Senior Accountant

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NetSuite Administrator

Sr. Software Engineer

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