Founded in 1995, ESN is a Small Disadvantaged Business (SDB), Service-Disabled Veteran-Owned Small Business (SDVOSB) and Veteran Owned Small Business (VOSB). ESN delivers trusted solutions that support our nation's defense. For more than two decades, we have been providing our military and government customers with mission-critical services including engineering and technical support, strategic and program management, testing and evaluation, operations support, and information technology. We are committed to proven, repeatable corporate quality management processes and are certified CMMI Maturity Level III - Development/Services & ISO 9001:2015.
We are seeking a Program Analyst Junior.
This is an on-site role at the Washington Navy Yard, Washington DC.
The job duties and responsibilities include but are not limited to the following: Position will support the NAVSEA 05P Executive Front Office performing a wide variety of human resources support duties requiring knowledge and application of human resources guidelines and regulations; experience processing and tracking human resources related actions.
-
Answering phone calls from a variety of inquiries from NAVSEA 05P employees
-
Responding to email inquiries
-
Scheduling appointments
-
Gathering information from files, databases, and documents, entering information into systems and databases
-
Utilizing software programs to extract, revise or sort information from files, records, or databases
-
Processing administrative based actions utilizing various automated systems
-
Utilizing various Microsoft Office based software such as Outlook, Word, Excel, Teams, and PowerPoint
-
Supporting personnel on-boarding and off-boarding to the program
-
Tracking and arranging interviews for potential candidates with functional leads
-
Performing quality assurance checks, processing, and account requests for all System Authorization Access Requests
-
Developing SOP's for uploading account access forms to SharePoint
-
Providing introductory orientation to new personnel and coordinates assignment of project equipment
-
Coordinate and manage office space and seating/unseating personnel.
-
Point of Contact to manage assets, iPhones, and software with Activity Chief Information Officer (ACIO)
Mandatory Skill Requirements:
This position requires a dynamic, independent, and trustworthy person able to work with minimal direction to accomplish broad objectives and conformance to policy. The successful candidate will meet the following qualifications:
-
Strong organizational skills lending to simultaneous professional management of multiple tasks
-
Knowledge and ability to operate full suite of Microsoft Office software
-
Typing correspondences, memorandums and developing spread sheets
-
Knowledge of Navy correspondence, formats, and guidelines
-
Employs advanced professional customer service communication techniques to ensure professional and productive voice, written, and electronic communications with customers
Security Clearance: This position requires a current U.S. Department of Defense (DOD) SECRET security clearance and employee must maintain eligibility and adjudication at the SECRET level.
Education/Equivalent:
High School Diploma or General Educational Development (GED) Certificate.
