Top 10 Imcs Group Jobs

IT Help Desk Support
A & T SYSTEMS INC —Aberdeen Proving Ground, MD
- Mid-level
- 3 years
VoIP Systems Administrator
PEOPLE TECHNOLOGY AND PROCESSES LLC —Fort Knox, KY
- $33.15 an hour
- Mid-level
- High school diploma or GED
- Driver's License
Quick Apply
Director, Business Development
IMG Information Management Group, Inc. —Fairfax, VA
- Full-time
- Remote
- Microsoft Excel
- Bachelor's degree
- Team management
- Health savings account
- Paid holidays
Project Manager
TerraPower LLC. —Bellevue, WA
- $168,316 - $252,475 a year
- 8 hour shift
- Microsoft Outlook
- 5 years
- Engineering
- Paid holidays
- Disability insurance
Quick Apply
4d
Manager, Scheduling Systems Management
General Dynamics Electric Boat —Groton, CT
- Full-time
- 8 years
- Bachelor's degree
- Mentoring
4d
Install Qualification Operations Specialist
Intel —Phoenix, AZ
- $86,300 - $169,860 a year
- Full-time
- Construction site
- Engineering
- Mid-level
- Health insurance
Lecturer, Assistant, Associate or Professor 10 Months Marine Engineering - SUNY Maritime College
SUNY Maritime College —Bronx, NY
- $85,000 - $120,000 a year
- Full-time
- University
- Senior level
- Leadership
Lecturer, Assistant, Associate or Professor 10 Months Engine License (2 positions) - SUNY Maritime College
SUNY Maritime College —Bronx, NY
- $85,000 - $120,000 a year
- Multiple hires
- University
- Senior level
- Leadership
Application Software Engineer, Senior
Crossflow Technologies —Dayton, OH
- $8.23 - $21.80 an hour
- Full-time
- Doctoral degree
- Computer Science
- Bachelor of Science
- Paid parental leave
- Paid holidays
Quick Apply
(C) Electronics Integration Test Engineer
THE MCHENRY MANAGEMENT GROUP, LLC —Vancouver, WA
- $120,000 - $145,000 a year
- Full-time
- Background check
- 7 years
- Construction site

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IT Help Desk Support

A & T SYSTEMS INC -
Aberdeen Proving Ground, MD

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Job Details

Qualifications

Enterprise software
DoD 8570
IP networking
IT department experience

Full Job Description

Description:

The IT Help Desk Support – Tier II provides intermediate-level technical support for enterprise information technology systems under the IMCS IV contract at Aberdeen Proving Grounds (APG), MD. The Tier II Specialist resolves technical issues escalated from Tier I support and ensures reliable, secure, and compliant IT operations in accordance with Department of Defense (DoD), Army regulations, and contract requirements. The position supports mission readiness by maintaining operational continuity across end-user systems and services.

Requirements:

Required Qualifications

Minimum three (3) years of experience in IT support or help desk operations.
Experience troubleshooting Windows operating systems and standard enterprise software applications.
Working knowledge of networking fundamentals including TCP/IP, DNS, DHCP, and Active Directory.
Experience supporting enterprise-level IT environments.
DoD 8570/8140 compliant certification (e.g., Security+, A+, Network+, or equivalent).
Ability to obtain and maintain required security clearance.
Meet DoD Cyber Workforce Framework (DCWF) Code 411 requirements

Desired Qualifications

Experience supporting Department of Defense (DoD) or Army installations.
Familiarity with IT service management (ITIL) principles.
Experience with remote support tools and ticketing systems.
Exposure to virtualization or cloud-based environments.

Performance Expectations

The IT Help Desk Support Specialist is expected to resolve escalated technical issues efficiently; maintain accurate service documentation; ensure compliance with cybersecurity and contractual requirements; provide responsive customer service; and contribute to reliable, mission-ready IT services at APG under the IMCS IV contract.

Primary Responsibilities

Troubleshoot and resolve hardware, software, operating system, and network connectivity issues escalated from Tier I.
Install, configure, and maintain desktops, laptops, printers, mobile devices, and peripherals.
Provide support for enterprise applications, email systems, collaboration platforms, and authentication services.
Perform account management tasks including password resets, group membership updates, and access troubleshooting.
Escalate unresolved or complex issues to support or appropriate technical teams.
Assist with system imaging, deployments, upgrades, and technical refresh initiatives.

Cybersecurity & Compliance

Ensure compliance with DoD cybersecurity policies and Army security requirements.
Apply security patches and updates in accordance with established procedures.
Assist with implementation of DISA Security Technical Implementation Guides (STIGs).
Identify and report potential security incidents in accordance with incident response protocols.
Maintain compliance with DoD 8140/8570 workforce certification requirements.

Customer Support & Service Management

Document incidents, troubleshooting steps, and resolutions in the IT service management (ITSM) ticketing system.
Provide professional and timely customer support to installation personnel.
Participate in Service Level Agreement (SLA) monitoring and performance reporting.
Support after-hours or emergency response activities as required by contract.

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Imcs Group jobs

IT Help Desk Support

VoIP Systems Administrator

Director, Business Development

Project Manager

Manager, Scheduling Systems Management

Install Qualification Operations Specialist

Lecturer, Assistant, Associate or Professor 10 Months Marine Engineering - SUNY Maritime College

Lecturer, Assistant, Associate or Professor 10 Months Engine License (2 positions) - SUNY Maritime College

Application Software Engineer, Senior

(C) Electronics Integration Test Engineer

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