Top 47 Impact Networking Jobs

Software Support Specialist
Impact Networking —Chicago, IL
- $50,000 - $60,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
Service Technician Apprentice
Impact Networking —Brookfield, WI
- $42,000 a year
- Full-time
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
- Paid parental leave
- Paid holidays
Paid Media Specialist
Impact Networking —Chicago, IL
- $70,000 - $80,000 a year
- Full-time
- Research
- Mid-level
- US work authorization
- Paid parental leave
- Paid holidays
IT & Security Consultant (Pre-Sales)
Impact Networking —Independence, OH
- $90,000 - $150,000 a year
- Full-time
- Windows
- US work authorization
- Linux
- Paid parental leave
- Paid holidays
Digital Marketing Manager (Communications & Nurture)
Impact Networking —Culver City, CA
- $90,000 - $105,000 a year
- Full-time
- Marketing
- 5 years
- Writing skills
- Paid parental leave
- Paid holidays
Sales Development Representative
Impact Networking —San Diego, CA
- $55,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Business development experience
- Paid parental leave
- Paid holidays
Digital Service Technician
Impact Networking —Los Angeles, CA
- $45,000 - $60,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Paid parental leave
- Paid holidays
Administrative Associate - National Accounts
Impact Networking —Lake Forest, IL
- $45,000 - $55,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid parental leave
- Paid holidays
Marketing Sales Development Representative
Impact Networking —Chicago, IL
- $50,000 a year
- Full-time
- Research
- Office
- Business development experience
- Paid parental leave
- Paid holidays
7d
Financial Analyst
Impact Networking —Lake Forest, IL
- $70,000 - $90,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid parental leave
- Paid holidays
8d
Digital Marketing Manager (Growth & Acquisition)
Impact Networking —Culver City, CA
- $90,000 - $105,000 a year
- Full-time
- Marketing
- 5 years
- Office
- Paid parental leave
- Paid holidays
IT Service Desk Analyst
Impact Networking —Lake Forest, IL
- $52,500 - $55,500 a year
- Full-time
- Bilingual
- Mid-level
- Windows
- Paid parental leave
- Paid holidays
8d
Production Print Service Technician
Impact Networking —Brookfield, WI
- $50,000 - $65,000 a year
- Full-time
- Mid-level
- US work authorization
- Experience equivalent to degree accepted
- Paid parental leave
- Paid holidays
Managed Print Consultant
Impact Networking —Madison, WI
- $65,000 - $85,000 a year
- Full-time
- 5 years
- Office
- Business development experience
- Paid parental leave
- Paid holidays
Executive Director, Brand Strategy & Creative Governance
Impact Networking —Culver City, CA
- $160,000 - $180,000 a year
- Full-time
- US work authorization
- Senior level
- Leadership
- Paid parental leave
- Paid holidays
Head of Growth Marketing & Delivery
Impact Networking —Chicago, IL
- $140,000 - $175,000 a year
- Full-time
- 7 years
- Management
- US work authorization
- Paid parental leave
- Paid holidays
13d
Account Executive (Managed Services)
Impact Networking —Scottsdale, AZ
- $120,000 - $150,000 a year
- Full-time
- 5 years
- Business development experience
- Bachelor's degree
- Paid parental leave
- Paid holidays
AV Technician
Impact Networking —Lake Forest, IL
- $50,000 - $60,000 a year
- Full-time
- Schematics
- Mid-level
- Microsoft Office
- Paid parental leave
- Paid holidays
9d
Marketing Account Manager
Impact Networking —Chicago, IL
- $70,000 - $88,000 a year
- Full-time
- Writing skills
- US work authorization
- Senior level
- Paid parental leave
- Paid holidays
8d
Account Executive (Managed Services)
Impact Networking —Houston, TX
- From $120,000 a year
- Full-time
- 7 years
- Business development experience
- Bachelor's degree
- Paid parental leave
- Paid holidays

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Software Support Specialist

Impact Networking -
Chicago, IL

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Job Details

Full-time
$50,000 - $60,000 a year

Benefits

Paid parental leave
Paid holidays
Visa sponsorship
Disability insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
Paid sick time

Qualifications

Automation software
IT infrastructure
SaaS platforms
SaaS

Full Job Description

Built on service. Powered by people.

Impact exists because a small group of industry leaders believed companies in our space were doing it wrong. Many prioritized margins while the people doing the work and the clients relying on it became an afterthought. Impact was built differently: invest in great people, trust them to do great work, and deliver the kind of service clients remember. That approach helped us grow from a small office technology company into a national managed services provider, while remaining privately owned and people-first.

What makes Impact special is that growth has never come at the expense of the values that got us here. We continue to reinvest in our people, our capabilities, and the opportunities ahead so employees can grow alongside the business. We’ve built something special, but we’re far from finished. The people who join Impact now will help define what comes next.

Our North Star: Client Centricity

Job Overview

The Software Support Specialist plays a key role on the Software Services Post Sales Team, supporting client implementations and ongoing software support. This person troubleshoots issues, manages support tickets, and helps clients get the most out of their document management and automation solutions. Success in this role requires strong communication, sound technical judgment, and a genuine interest in understanding how clients work.

Responsibilities

Respond to client support inquiries by phone, email, and ticketing systems, resolving both routine and complex technical issues.
Configure and support document management and business process automation solutions based on client needs.
Troubleshoot software, integration, and configuration issues using logs, tools, and documentation.
Support both cloud-hosted SaaS environments and on-premise deployments.
Assist with testing and supporting AI-assisted document processing and automation features.
Maintain accurate documentation of client issues, resolutions, and system configurations.
Provide training to end users and administrators on document management software.
Partner with sales on pre-sales technical questions and solution scoping when needed.
Escalate complex issues appropriately while keeping clients informed throughout the process.

Qualifications & Experience

Bachelor’s degree in Business, MIS, Computer Science, or equivalent practical experience.
Solid understanding of Microsoft Windows operating systems, including Windows 10/11 and Windows Server 2016/2019/2022.
Working knowledge of relational databases such as MSSQL and MySQL, including the ability to read and write basic queries.
Familiarity with web technologies and general programming concepts, including .NET, C#, JavaScript, REST APIs, and HTML.
Understanding of general network infrastructure, including DNS, TCP/IP, firewalls, IIS, and web servers.
Experience working with or supporting cloud and SaaS platforms.
Strong client-facing communication skills with the ability to explain technical concepts to non-technical users.
Comfort configuring and troubleshooting workflow and business process automation tools.
Organized, detail-oriented, and able to manage multiple client issues simultaneously.
High level of self-motivation with the ability to work independently and collaboratively as part of a team.
Curiosity about AI, automation, and emerging document intelligence technologies.
Results-oriented with a track record of following through on commitments.
Nice to have: experience with document management platforms such as DocuWare, Laserfiche, or OpenText; exposure to intelligent document processing tools; experience supporting ERP or line-of-business system integrations; and familiarity with ITIL or structured ticketing frameworks.

What Drives Impact

Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world – one person, one company, one community at a time.

Behaviors define what our values look like in action. Leaders are expected to model them; teams are expected to live them:

Innovation: We embrace change because innovation lives outside the comfort zone.
Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact.
Honesty: We are fiercely transparent and consistently honest.
Fun: We fuel work with fun, knowing life's too short for boring.
Low Ego: We champion ideas over titles, because brilliance knows no rank.
One Team: We win as a team, we lose as a team, we are one team.

Compensation

The typical base salary for this role is $50,000-$60,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skillset, experience and training, licensures and/or certifications, and other organizational needs.

Impact may offer applicable incentive compensation plans depending on role and/or department.

Full compensation details can be discussed with an Impact Talent Acquisition team member at the start of the interview process.

Benefits We Take Pride In

5-year Tiffany & Co. Gift Card, 10-year Custom Rolex, 20-year $20,000 Check incentive rewards
Valuable time off with up to 20 days of PTO, 7 Paid Sick Days, 12+ paid holidays, and Paid Parental Leave
Development and growth opportunities with on-going training & continued education reimbursement
401(K) & retirement plans with complimentary financial advisory services
Comprehensive health, disability, life, dental, and vision plans

For more information, visit https://www.impactmybiz.com/careers/#benefits

Work Authorization & Immigration Sponsorship

Candidates must be authorized to work in the United States at the time of application. Immigration sponsorship may be considered in limited circumstances based on business need, cost, workforce planning, and applicable government requirements. Impact does not guarantee sponsorship for any visa category and may decline certain petitions based on associated costs or regulatory requirements.

Certain positions within Impact may involve access to information, technology, software, or technical data that is subject to U.S. export control laws and regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). Where required by applicable law based on the nature of the role, individuals in such positions must qualify as a “U.S. Person,” as defined by law, or otherwise be eligible to obtain any required government authorizations.

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Refine Your Search

Impact Networking jobs

Software Support Specialist

Service Technician Apprentice

Paid Media Specialist

IT & Security Consultant (Pre-Sales)

Digital Marketing Manager (Communications & Nurture)

Sales Development Representative

Digital Service Technician

Administrative Associate - National Accounts

Marketing Sales Development Representative

Financial Analyst

Digital Marketing Manager (Growth & Acquisition)

IT Service Desk Analyst

Production Print Service Technician

Managed Print Consultant

Executive Director, Brand Strategy & Creative Governance

Head of Growth Marketing & Delivery

Account Executive (Managed Services)

AV Technician

Marketing Account Manager

Account Executive (Managed Services)

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