Address: 3400 Civic Center Blvd, Phila, PA 19104
Job Title: Lot Attendant
Pay: $15/hr
Shift: Varying, full and part-time
At Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence. We are currently seeking a Lot Attendant to support the day-to-day operations of our parking facilities.
The Lot Attendant performs a variety of tasks to ensure a smooth operation of the parking facility, while delivering service that exceeds our customer/client’s expectations. Depending on the needs of the location, the Lot Attendant is responsible for greeting guests, issuing tickets, completing car counts, and ensuring facility cleanliness. The Lot Attendant works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times.
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Greet arriving and departing guests in a friendly and courteous manner.
- Act as traffic controller to direct incoming guests to available parking spaces.
- Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces.
- Ensure vehicles are parked according to lot layout, spacing, and site instructions
- Distribute parking validation instructions or signage information when applicable
- Adjust cones, barriers, and directional signage as needed
- Control traffic at entrances and exits as needed
- Monitor pedestrian crossings and ensure safe vehicle-pedestrian interaction
- Provide assistance to guests who have forgotten where they parked.
- Pick up litter, debris, or objects that could damage vehicles or cause hazards
- Assist with seasonal tasks (rain prep, heat precautions, storm readiness)
- Use respectful communication to assist guests with their questions, problems, and concerns, relay information to Operations Manager or Shift Lead as necessary.
- Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead.
- Follow established safety protocols at all times.
- Communicate professionally at all times with guests, clients, and teammates.
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Basic problem-solving skills and attention to detail
- Ability to follow safety procedures and report hazards
- Excellent customer service and communication skills
- Ability to verbally communicate with guests
- Previous customer service experience, preferred
REQUIREMENTS:
- At least 18 years of age
- Ability to work flexible schedules, including nights, weekends, holidays, and special events
- Must successfully pass a background check, in accordance with company policy and applicable laws
- Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security. Reimagined Parking participates in the E‑Verify program to confirm employment eligibility.
PHYSICAL DEMANDS:
- Constantly move around the property by walking for extended periods of time, sometimes for entire duration of shift
- Stand for extended periods of time, sometimes for entire duration of shift
WORKING CONDITIONS:
- Work is performed outdoors for extended periods of time including up to the entire duration of shift.
- Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes
OTHER DUTIES:
Please note this job description is not designed to cover or contain an all‐inclusive list of activities, duties or responsibilities that are required for
this job. Duties, responsibilities and activities may change at any time with or without notice
Join our team and enjoy an outstanding benefits package, including:
(Full Time Only)
- Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
- Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
- Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
- 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
- Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
- Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.
(Part Time)
- 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
- Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.
- Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
Union:
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If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).
The Reimagined Parking family of nationally recognized operating companies–Impark, Lanier Parking, Republic Parking, AmeriPark, and Park One—is a leading people-driven, tech-powered parking solutions provider. Our workforce of 6,500 manages 2,500 high-density parking facilities across 275 North American cities, generating 34 million digital transactions annually.
Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
United States - California applicants only:
The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.
Find out more about the Los Angeles County Fair Chance Ordinance at https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf. Find out more about the California Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage: https://calcivilrights.ca.gov/fair-chance-act/.
