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Inbound Sales Consultant - AZ

Viking Cruises US -
Arizona

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Job Details

Full-time
$80,000 - $190,000 a year

Benefits

Paid training
Employee stock purchase plan
Paid holidays
Disability insurance
Dental insurance
Vision insurance
401(k) matching
Employee discount
Gym membership

Qualifications

Computer operation
Sales negotiation
Customer relationship building
Microsoft Outlook
Phone communication
Client rapport building
Key Performance Indicators
Client retention
Desktop applications
High-end sales
Microsoft Teams
Meeting or exceeding sales goals
Closing sales leads
Client interaction via phone calls

Full Job Description

Come join the exciting world of travel!

Are you passionate about travel and eager to help others create unforgettable memories? Join our team as a remote Inbound Sales Consultant at Viking Cruises! As an essential part of our company, you’ll assist our guests in purchasing once-in-a-lifetime cruises from the comfort of your own home.

Our remote Inbound Sales Consultants have the earning potential of $80,000 – $190,000 annually (base + commission). Consistently rated at the top of river, ocean and expedition cruising, award winning Viking Cruises offers high earning potential unlike any you will find and loyal guests you will be long lasting relationships with.

Join us in making dreams come true for our guests as they explore the seven continents aboard our luxurious ocean and river vessels. Apply now and embark on an exciting career with Viking Cruises!

In this role you will:

Demonstrate passion for curating extraordinary travel experiences for high-net-worth guests
Handle inbound sales calls from consumers, identify their needs, and make travel recommendations
Make follow-up outbound calls, overcome objections, and close the sale
Provide personalized recommendations based on guests’ preferences and interests
Build lasting relationships to drive consumer loyalty
Explain cruise itineraries, onboard amenities, and pricing details
Maintain accurate records of interactions and follow up with leads
Enjoy working from home in a fully virtual environment
Continuously exercise high ethical standards
Remain coachable, open to feedback, highly motivated and driven to succeed with an entrepreneurial spirit

To be successful you will need:

Experience as a telephone sales person or similar sales role
5+ years experience as an Account Executive or in a similar sales role
Demonstrated success in meeting and exceeding monetary sales KPI metrics
Strong experience in making sales over the phone
Exceptional communication, negotiation, and interpersonal skills
Ability to build and maintain relationships with high-end clients
Flexibility in your schedule, to include evenings, weekends, and holidays
Discipline to work in a structured environment with schedule adherence standards
Previous sales experience with ability to close on the first call
Proficiency with basic computer applications and equipment (MS Word, Teams, Outlook)
Must be able to provide:

- A distraction-free workspace/environment (at home)
- Space for a desktop computer with 2-3 monitors
- Stable power source and internet connection:
  - Dedicated high-speed internet (minimum) of 25 Mbps Upload and Download Speeds and ethernet connection (connection cannot be Wireless, Wi-Fi extenders, Wi-Fi repeaters, MiFi's, or Hotspots)
Location: Arizona, USA

What We Offer You:

Highly competitive compensation plan breakdown
- Average earning potential of $90,000 annually (hourly base + commission). Hourly pay is determined by a myriad of factors including, but not limited to, years of experience, depth of experience, and other relevant business considerations.
- Historic annual average commission of $53,000 (based on overall department performance and the terms of the applicable commission plan)
- Employees are eligible for annual discretionary bonus.
- 401(k) plan with company match.
- Employee Share Purchase Plan (ESPP) Viking full-time regular employees working in the United States can purchase Viking shares through payroll deductions.
Full benefits including medical, dental, vision, life and disability insurance at a highly subsidized rate (some plans are fully paid by Viking).
Paid training (hourly pay + guaranteed commission)
Accrue 15 paid vacation days, sick time accrual by state, and 6 paid holidays per year.
Opportunity to take a free and/or discounted cruise.
Highly subsidized gym membership.
Discounts on theatres, theme parks, movie tickets, travel discounts through IATA membership and too many more discounts to name.

Viking is a certified Great Place to Work company. This certification is a result of our commitment to excellence, integrity and our teams’ outstanding contributions.

About Viking

Viking (NYSE: VIK) is a global leader in experiential travel with a fleet of more than 100 ships, exploring 21 rivers, five oceans and all seven continents. Designed for curious travelers with interests in science, history, culture and cuisine, Chairman and CEO Torstein Hagen often says Viking offers experiences For The Thinking Person™. Viking has more than 450 awards to its name, including being rated #1 for Rivers and #1 for Oceans five years in a row by Condé Nast Traveler in the 2025 Readers’ Choice Awards. Viking is also rated a “World’s Best” by Travel + Leisure—no other travel company has simultaneously received such honors by both publications.

#AZ26

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