Top 53384 Information Technology Firm Jobs

Help Desk Specialist
Concept Plus —Remote
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Dental insurance
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Tier 1 Support Specialist - US Remote
PerfectServe —Remote
- $19 an hour
- Weekends as needed
- Remote
- English
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
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5d
System Administrator
Concept Plus —Remote
- Full-time
- Remote
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Dental insurance
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Copy of Associate Cybersecurity Analyst
American Technology Services —Remote
- Weekends as needed
- Remote
- Computer science
- Computer Science
- Windows
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9d
Network Engineer
Syntiro Networks, Inc —Remote
- $30 - $60 an hour
- Full-time
- Remote
- Heavy lifting
- Mid-level
- Analysis skills
- Flexible schedule
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9d
SOC Analyst
Concept Plus —Remote
- Full-time
- Remote
- Computer Science
- Research
- Mid-level
- Paid holidays
- Dental insurance
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AI Solutions Analyst
Raftelis —Remote
- $89,000 - $125,000 a year
- Full-time
- Remote
- Mid-level
- Continuous improvement
- US work authorization
- Health savings account
- Disability insurance
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Microsoft 365 Solutions Developer / Consultant
Privion —Remote
- $50 - $75 an hour
- Part-time
- Remote
- Azure
- SharePoint
- Senior level
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12d
Data Analyst
Prowess Consulting —Remote
- $45 - $75 an hour
- Contract
- Research
- Mid-level
- Analysis skills
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1d
Systems Analyst
Concept Plus —Remote
- Full-time
- Remote
- Mid-level
- Paid holidays
- Dental insurance
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HR Systems and Support Administrator
World Insurance Associates, LLC. —Remote
- $70,000 - $90,000 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Organizational skills
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Network Engineer
Vantage Point Solutions —Remote
- $85,000 - $100,000 a year
- Full-time
- Remote
- Background check
- Computer Science
- Maintenance
- Disability insurance
- Health insurance
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Cybersecurity Policy & RMF Analyst
Concept Plus —Remote
- Full-time
- Remote
- Azure
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance
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4d
Claims EDI Helpdesk Support
RADcube —Remote
- Full-time
- Remote
- Background check
- High school diploma or GED
- 1 year
CT Technologist
Curry Health Network —Medford, OR
- $44.89 - $67.90 an hour
- Part-time
- Background check
- Anatomy knowledge
- Hospital
- Relocation assistance
Quick Apply
Financial Advisor - Northern Highland Financial Advisors
Thrivent —Stevens Point, WI
- $90,198 - $165,000 a year
- Full-time
- Background check
- Mid-level
- Business development experience
- Paid training
- AD&D insurance
Quick Apply
Financial Advisor - Missoula / Butte / Great Falls / Havre / Kalispell / Billings / Helena / Bozeman and surrounding areas
Thrivent —Butte, MT
- Background check
- Mid-level
- Business development experience
- Paid training
- AD&D insurance
Quick Apply
Financial Advisor - Madison and Surrounding Areas
Thrivent —Madison, WI
- Background check
- Mid-level
- Business development experience
- Paid training
- AD&D insurance
Quick Apply
Financial Advisor - Appleton, WI and Surrounding Areas
Thrivent —Appleton, WI
- Background check
- Mid-level
- Business development experience
- Paid training
- AD&D insurance
Quick Apply
Financial Advisor - Tulsa and surrounding suburbs
Thrivent —Tulsa, OK
- Background check
- Mid-level
- Business development experience
- Paid training
- AD&D insurance
Quick Apply

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Help Desk Specialist

Concept Plus -
Remote

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Computer literacy

Full Job Description

About Concept Plus

Concept Plus is a mission-focused technology solutions provider that transforms IT concepts into impactful solutions for federal agencies. Headquartered in Fairfax, VA, we bring the agility, responsiveness, and customer intimacy of a small business combined with the quality and infrastructure of a larger firm.

Recognized as an award-winning Oracle partner, we have delivered innovative solutions across Defense, Intelligence, Civilian, Health IT, and Tribal sectors. Our highly certified experts build systems that drive efficiency, accelerate modernization, and ensure mission outcomes with certainty.

We offer competitive pay, comprehensive health, dental, and vision insurance, paid life insurance, paid time off, 11 paid holidays, performance bonuses, tuition reimbursement, unlimited training, and the opportunity to thrive in a collaborative, flexible, and innovative environment.

For more information, visit www.conceptplus.com.

About the role

The Help Desk Specialist delivers Tier‑1 support for the Warfighting Acquisition University's online learning ecosystem. This position assists a large user community by providing guidance on system navigation, resolving technical challenges, and supporting account and course‑related needs across the WarU Learning Management System and its connected tools

What you'll do

Deliver responsive, high‑quality customer assistance in a fast‑paced setting that supports a broad population of learners, instructors, and staff
Handle incoming calls, emails, and help‑desk tickets from users seeking support
Follow up on outstanding issues to ensure timely and complete resolution
Enter accurate details of all interactions into a web‑based ticketing and tracking platform
Assist with account access issues, system navigation, course enrollment management, login problems, and general troubleshooting within WarU’s virtual training environment
Communicate with professionalism and empathy to de‑escalate difficult situations and guide users toward solutions
Organize workload effectively to meet established service and performance benchmarks

Qualifications

Strong written and verbal communication ability
Solid computer proficiency and comfort navigating technical issues
Experience in help‑desk, customer service, call center, or similar support environments; email support experience is beneficia
Familiarity with Microsoft Office tools, especially Outlook, Word, and Excel
Associate degree or higher
Prior customer service experience (minimum one year) is desirable
Familiarity with service management tools such as ServiceNow
Must meet eligibility requirements to obtain a Public Trust clearance

Concept Plus is an Equal Opportunity Employer. As such, we will give your application full consideration without regard to your race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by federal, state, or local law.

Quick Apply

Refine Your Search

Information Technology Firm jobs

Help Desk Specialist

Tier 1 Support Specialist - US Remote

System Administrator

Copy of Associate Cybersecurity Analyst

Network Engineer

SOC Analyst

AI Solutions Analyst

Microsoft 365 Solutions Developer / Consultant

Data Analyst

Systems Analyst

HR Systems and Support Administrator

Network Engineer

Cybersecurity Policy & RMF Analyst

Claims EDI Helpdesk Support

CT Technologist

Financial Advisor - Northern Highland Financial Advisors

Financial Advisor - Missoula / Butte / Great Falls / Havre / Kalispell / Billings / Helena / Bozeman and surrounding areas

Financial Advisor - Madison and Surrounding Areas

Financial Advisor - Appleton, WI and Surrounding Areas

Financial Advisor - Tulsa and surrounding suburbs

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