Top 218248 Innovative Solutions Jobs

Member Support Associate
Lively —Remote
- $22 - $28 an hour
- 8 hour shift
- Remote
- Spanish
- English
- Bachelor's degree
- Paid parental leave
- Health savings account
Quick Apply
Support Consultant
Zillow.com —Remote
- $20.60 - $34.60 an hour
- Weekends as needed
- Remote
- English
- Mid-level
- Fair chance
- Flexible schedule
Patient Support Agent (Full Time)
Rugiet Health —Remote
- $17 - $19 an hour
- Full-time
- Remote
- Google Workspace
- HIPAA
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Solutions Specialist I
J.D. Power —Remote
- $49,000 - $57,000 a year
- Email
- Remote
- Public speaking
- Communication skills
- Entry level
Technical Support Representative
Foundant Technologies Inc. —Remote
- $0 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Travel
- Paid time off
Help Desk Specialist
Concept Plus —Remote
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Dental insurance
Quick Apply
Developmental and Stem Cell Biologist
Confidential Posting —San Francisco, CA
- $110,000 - $150,000 a year
- Full-time
- 5 years
- Doctor of Philosophy
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Solutions Architect/Inside Sales Engineer
Cornerstone Controls —Indianapolis, IN
- $50,000 - $70,000 a year
- Full-time
- Hybrid work
- Background check
- ERP systems
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
ICT Disaster Response Specialist
Samaritan's Purse —North Wilkesboro, NC
- Full-time
- Up to 50% travel
- 5 years
- English
- Paid holidays
- Disability insurance
Cable Harness/Electronics Assembly Technician
Monsoon Solutions, Inc. —Bellevue, WA
- $25 - $34 an hour
- Full-time
- Clean driving record
- Microsoft Outlook
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Lab Technician
CavCom —Walker, MN
- From $20 an hour
- Full-time
- Computer literacy
- Laboratory experience
- Continuous improvement
- Paid holidays
- Health insurance
Quick Apply
Senior Staff Electrical Engineer
AED, Inc —Bozeman, MT
- $200,000 - $240,000 a year
- Full-time
- Background check
- Research
- Bachelor's degree
- Health savings account
- AD&D insurance
Quick Apply
Workers' Compensation Claims Examiner
JT2 Integrated Resources —California
- From $90,000 a year
- Full-time
- Mid-level
- 3 years
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Product Engineer - Slip Rings
Hoerbiger —Waukegan, IL
- $72,000 - $140,000 a year
- Full-time
- Engineering
- Mid-level
- Continuous improvement
- Health savings account
- Paid holidays
Student Accounts Specialist
Belhaven University —Jackson, MS
- $42,000 - $45,000 a year
- Email
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Part-Time Histology Technician
Confidential Posting —San Francisco, CA
- $20 - $35 an hour
- Full-time
- Mid-level
- US work authorization
- In-person
- Paid time off
Quick Apply
Journeyman Electrician
PNE —Vancouver, WA
- $50 - $60 an hour
- Online Application
- Construction site
- Customer service
- Pass drug screening
- Profit sharing
- AD&D insurance
Rocket Booster SME
Modern Technology Solutions, Inc —Huntsville, AL
- 11+ years
- Analysis skills
- Senior level
- Disability insurance
- Health insurance
Routing Specialist - Oracle (Contract)
Door Services Corporation —Mount Hope, OH
- $30 - $38 an hour
- Contract
- Background check
- Microsoft Excel
- Oracle
Quick Apply
Account Executive
Cumulus Media New Holdings Inc. —Little Rock, AR
- $5,000 - $6,000 a month
- Full-time
- Marketing
- Mid-level
- Business development experience
- Paid holidays
- Disability insurance

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Member Support Associate

Lively -
Remote

Quick Apply

Job Details

$22 - $28 an hour

Benefits

Stock options
Paid parental leave
Health savings account
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Parental leave
Vision insurance

Qualifications

Customer communication

Full Job Description

About Lively

Lively set out to raise the bar on benefit solutions, because we believe no one should have to sacrifice personal wellness for financial wellness. While traditional benefits focus more on transactions and less on the humans using them, Lively harnesses user-centric design and innovative technology to deliver an effortless experience for employers and account holders alike. Our modern HSA is consistently top-rated, and we have since expanded our offerings to provide a full suite of other benefits and services for companies, consumers, and financial institutions.

Lively is a remote-first company, headquartered in San Francisco with employees across the US. Come join us and help make getting the value out of your benefits as simple as it should be.

Lively is looking for a Member Support Associate to join our team! (Spanish a bonus but not required)

About Lively

Lively is a remote-first company, headquartered in San Francisco with employees across the US. Come join us and help make getting the value out of your benefits as simple as it should be.

About the Role

Does helping others energize you? We're looking for curious and excited Member Support Associates to join our team! We love leaving our customers happy with the support they receive when they contact us. Top notch customer service over the phone, through email, and chat is our priority, and we need high-performing and exceptional people like you on our team!

It's okay if you don't have rockstar knowledge about healthcare or finance, we can teach you everything you need to know, but you'll definitely get bonus points if you do! In this role, you'll be on the front lines speaking with new or returning customers, answering their questions or concerns so they can get back to living their healthiest life. There's rarely a one-size-fits-all solution, so you'll have to break out your creativity, and curiosity, while leveraging your innate empathy, to leave each customer feeling positive and satisfied after every interaction.

This position is fully remote, but you must be based within the United States. We are unable to work with candidates from the states of California and Alaska for this role.

Responsibilities

Able to work an 8 hour shift from 10:30-7pm MT, Monday - Friday.
Wired (not wi-fi) access to a DSL/Cable internet connection with sufficient speed and stability to minimize connectivity issues.
Customer Service — Help Lively end-users via phone, email, and chat during business hours.
Timely & Accurate Support — Leave each customer happy with accurate and timely information.
Problem Solving — Simplify and solve complex tasks related to all Lively products.
Reporting & Data — Generate bug reports for reproducible product issues, and create and resolve task incidents in Jira for data reconciliation needs.

Skills & Experience

Adaptable — Our busy Open Enrollment and tax season (each year from November through April) challenges us to be flexible and adaptable in order to continue to provide excellent support despite high customer volume.
Detail-oriented — You have exceptional attention to detail and can work on various tasks or use diverse systems simultaneously.
Communicator — You bring strong written, verbal, and listening skills, enabling you to understand complex issues, communicate their solutions and deliver an amazing customer experience.
Passionate — We need team members who bring their enthusiasm and empathy to each interaction in order to make a meaningful difference in our customers' lives. You are more than just committed to helping our customers find the answers they need, you want to go above and beyond.
Cool as a Cucumber — You also know how to stay cool, calm, and collected, even when situations get heated.
Team-player — You have a good sense of humor and a down-to-earth personality. We work hard, have fun, and treat people with respect here.
Bachelor's degree from an accredited college or university is preferred, but not required.
If you are proficient in both English and Spanish that is a big plus!

We encourage you to apply if you do not meet all of the qualifications but feel you would be a good fit for the position.

Applicants must be currently authorized to work in the United States on a full-time basis

We encourage you to apply even if you do not meet all of the qualifications, but feel you would be a good fit for the position.

Benefits & Perks

We offer competitive salaries, stock options, medical, dental, vision, life and disability coverage. An HSA with employer contribution, FSA, paid parental leave, medical travel benefits, a 401k plan, flexible vacation policy, lifestyle spending accounts, and more!

At Lively, we believe having diverse teams in which everyone can be their authentic self is key to our success. We encourage people from underrepresented backgrounds to apply. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Come join us in our mission to help people optimize their healthcare spending, maximize their savings, and better their livelihood!

Lively Inc. participates in the E-Verify program. Learn more about E-Verify here:

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

#LI-Remote

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Refine Your Search

Innovative Solutions jobs

Member Support Associate

Support Consultant

Patient Support Agent (Full Time)

Solutions Specialist I

Technical Support Representative

Help Desk Specialist

Developmental and Stem Cell Biologist

Solutions Architect/Inside Sales Engineer

ICT Disaster Response Specialist

Cable Harness/Electronics Assembly Technician

Lab Technician

Senior Staff Electrical Engineer

Workers' Compensation Claims Examiner

Product Engineer - Slip Rings

Student Accounts Specialist

Part-Time Histology Technician

Journeyman Electrician

Rocket Booster SME

Routing Specialist - Oracle (Contract)

Account Executive

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